Innovation and Change Management Senior Officer – Office of Transformation Management (TRM)

Work for the IMF. Work for the World.

The International Monetary Fund (IMF) works to foster global monetary cooperation, secure financial stability, facilitate international trade, promote high employment and sustainable economic growth, and reduce poverty. Our work on the macroeconomic benefits of challenges such as empowering women, modernizing the global trading system, wage inequity, and climate change, provides new ideas to safeguard the stability of the international monetary and financial system and addresses the world's most pressing macroeconomic and financial issues. Our 2,800 dedicated employees are leaders in their fields and collaborate to address the needs of our members and make a meaningful, positive difference to lives across the globe.

The Office of Innovation and Change (OIC), a unit of the Office of Transformation Management (TRM), promotes best practices in change management and innovation at the IMF. The OIC’s team of certified change management and innovation professionals work to prioritize the user experience, ensure quality change management for IT-intensive transformation programs, and foster innovation through human centered design-thinking and other activities.

Job summary

The Senior Innovation and Change Management Officer will support the Unit Chief and Deputy Chief in defining and achieving strategic priorities for promoting change management and innovation best practices. This role will also work in concert with IT intensive projects and program teams to ensure use of a standardized framework for change management, and in partnership with departmental teams to support innovation initiatives that improve the effectiveness of the IMF’s support for member countries. The Senior Innovation and Change Management Officer will play a primary role in maintaining and promoting OIC flagship offerings, including innovation challenges anchored in the Fund’s strategic priorities; providing program support within the Fund’s Change Management Framework; supporting the Modernization Support Network (MSN); leading work on quarterly and annual surveys and assessments; developing action plans informed by change management maturity assessments; and providing facilitation support for Fund strategic initiatives on an ad hoc basis.

Major Duties and Responsibilities

• Support unit leadership in developing strategic priorities for promoting change management and innovation best practices at the Fund.

• Provide leadership and guidance to OIC team members to promote understanding and alignment with strategic goals.

• Develop and maintain relationships with key stakeholders across the Fund to promote awareness and adoption of innovation and change management best practices.
• Support the decision-making process that results in the transformation of ideas into innovative initiatives, including identification of topics for possible future challenges.
• Develop innovation strategies that link to and support the overall business strategy of the Fund.

• Support effective application of the Change Management (CM) framework and tools to assist the projects and programs in achieving their objectives through staff adoption.

• Manage and facilitate the MSN, including working with IT-intensive capital projects and programs to ensure timely and meaningful engagements.

• Develop and administer feedback mechanisms including surveys, focus groups, and other formats to solicit actionable end-user input.
• Support the Change Maturity Assessment exercise. Support reporting on findings, including comparison to completed assessment and appropriate actions to support continued progression of maturity. Develop action plan and roadmap for quarterly review of progress.
• Lead the planning, design, and facilitation of various types of workshops (strategy, project, change, innovation, process improvement).
• Establish relationships and forums with external institutions and potential partners to exchange experiences around innovation and change management practices

Qualifications:

• Advanced degree in a relevant field (i.e., Business and Management, Communications, Organizational Development, etc.) with at least eight years of relevant change management experience, or a bachelor’s degree in a relevant field with fourteen years of experience, is required.
• Experience with strategic planning and effective execution preferred.

• Change Management experience and certification preferred - Certified Change Management Professional (CCMP) or Prosci Certified Change Practitioner.

• Proven project management experience (PMP certification desirable).

• Design thinking expertise and experience applying design thinking principles to generate innovative solutions.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to prioritize and handle multiple concurrent assignments in a busy, dynamic environment.

• Excellent collaboration, teamwork, and relationship management.

• The position requires analytical abilities and mature judgment, drive for results, a pragmatic and problem-solving mindset, an understanding of the Fund’s business model, and strong interpersonal and written/oral communication skills.

This vacancy shall be filled by a 3-year Term appointment in accordance with the Fund’s new employment rules that took effect on May 1, 2015.

It is envisioned that while the position is advertised at the full grade band, it will be filled at the lower level.

Department:

TRMAI IC Innovation and Change UnitHiring For:

A13, A14The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation. We welcome requests for reasonable accommodations for disabilities during the selection process.