Information Systems Specialist

Volunteering IT & Telecom

Overview

Design, develop, and implement workflow automation systems and tracking solutions.

You have:

• At least 3 years of work experience at national/international level in application software systems analysis, design, and development; and data management.
• High proficiency in at least four of the following: PHP, Python, JavaScript, MySQL databases, Power Apps.
• Demonstrated writing and speaking skills in English.
• Experience working in teams, including coordination of junior members, and in engaging with clients. Working with multi-cultural teams would be an advantage.
• Experience in developing workflow automation and service request tracking solutions would be an advantage.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

UN Environment Programme (UNEP) is the United Nations systems designated entity for addressing environmental issues at the global and regional level. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of governments and the international com- munity for action. This assignment is located in the UNEP’s Corporate Services Division (CSD), at the Nairobi duty station. The Enterprise Solutions Section in CSD is mandated to enable efficient pro- gramme delivery through the use of ICT and emerging technology standards, solution and overall busi- ness process automation supporting the organization’s programme of work. It undertakes a wide range of services, activities, and projects. It works closely with clients throughout the project life cycle to tailor the services to their needs ensuring that the solution meets the required objectives from a specification, resource, and time perspective. The Section is currently involved in the strategy, planning and implementation of workflow automation and service request tracking.

Under the direct supervision of an Officer in the Section and in close engagement with the UNEP business process owners, the National Specialist Volunteer will be part of a team to design, de- velop and implement various workflow automation and service request tracking systems. The specific tasks of the International Volunteer include the following: UNEA Monitoring and Reporting Portal • Assist with the revamp of the UNEA Monitoring Portal under new design and platform • Assist with the development of new features to continuously improve functionalities of the UNEA Monitoring and reporting portal based on business input • Support the timely recording of user analytics days in relation to usage, downloads, etc. • Maintenance of portal integration log-in feature (implementation of AzureAD) for Member State and designated representatives from UNEP accredited stakeholders, including screen- ing, approval and creation of profiles. • Implement new data analytics dashboards covering reporting, linkage to projects, resources, document management and closures in UNEA monitoring and reporting portal. • Maintenance and update of reference data from the Enterprise Data Platform. • Maintenance of role functions for key portal users such as administrators, reporters, review- ers and report submitters. • Provide overall web application administration and maintenance related to software up- dates, security integrity, troubleshooting etc. • Provide support on the current system during the transition to a revamped version Open Data • Support data analysis and creation of relevant dashboards with respect to integration with other systems data through the Enterprise Data Platform. • Enhance functionalities on Open Data including maintenance aspects and agile updates per agreed requirements.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading rele- vant UNV and external publications and take active part in UNV activities (for instance in events that mark IVD). • Be acquainted with and build on traditional and/or local forms of volunteerism in the host coun- try. • Reflect on the type and quality of voluntary action that they are undertaking, including participa- tion in ongoing reflection activities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/web- sites, newsletters, press releases, etc. • Assist with the UNV Buddy Programme for newly arrived UN Volunteers. • Promote or advise local groups in the use of online volunteering or encourage relevant local in- dividuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/Expected Output: As an active UN Environment Programme team member, efficient, timely, responsive, client-friendly, and high-quality support rendered to UNEP and its beneficiaries in the accomplishment of her/his functions, including the following outputs: • The new features and improvements of the UNEA Monitoring and reporting portal are managed, de- bugged and maintained to ensure proper functionality for end-users. • Member states integrated log in protocol is routinely tested, issues addressed and documented. • New reporting dashboards are incorporated and maintained for end-users, according to established UN standards for IT technologies, programming languages and tools. • Provide necessary database information in a timely, structured and accurate manner. • Contribution to work on integration, maintenance and support to UNEA and Open Data Portal.

• Professionalism • Adaptability and Flexibility • Creativity • Technology Awareness

• At least 3 years of work experience at national/international level in application software sys- tems analysis, design, and development; and data management. Skills: • High proficiency in at least four of the following: PHP, Python, JavaScript, MySQL databases, Power Apps. • Demonstrated writing and speaking skills in English. • Experience working in teams, including coordination of junior members, and in engaging with clients. Working with multi-cultural teams would be an advantage. • Experience in developing workflow automation and service request tracking solutions would be an advantage.

The Republic of Kenya is an equatorial nation on the coast of East Africa, neighbouring Somalia, Ethiopia, Sudan, Uganda, Tanzania, and the Indian Ocean. Kenya has two levels of Government; National Govern- ment and 47 sub-national Governments called Counties. Counties are further divided into sub-counties. Kenya is a multi-party state with Executive, Legislative, and Judicial branches. Kenya’s population of more than 40 million is growing at an annual rate of 2.2%. The country’s GNP per capita estimated at purchasing power parity (PPP) is $975, and the GNP is growing at an average rate of 0.1% annually. More than 26% of Kenya’s people live below the international poverty line of $1 per day. Kenya’s main food crops are “maize, wheat, pulses, roots and tubers.” (FAO).

Nairobi is a modern metropolitan city where most basic goods and services, health facilities, public transport, telecommunication and banking services and educational facilities are readily available. The city is widely connected through its main airport, Jomo Kenyatta International Airport, and the smaller Wilson Airport. Air transport is also available to many up-country destinations. The city is home to some 3,000 UN personnel mainly attributed to the fact that it serves as the headquarters for both the UN HAB- ITAT and UNEP.

The socio-economic and cultural background of the immediate society the UNV would be living and work- ing in is diverse and prevailing security conditions at the place of assignment is modest. The topographic and climatic features of the assignment location is highland cool and warm tropical climate.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unv.org