Information Systems (Services Support)

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021), 2625 (Mar. 2022).

Under the direct supervision of the Unit Supervisor of the the Field Technology Section (FTS), the UN Volunteer will undertake the following tasks:

• Verify information through the UN’s material and services databases, before finalizing draft shopping carts and procurement requests forms intended for ICT goods and services from FTS technical units. • Manage and keep track of Contracted personnel Attendance and entitlement records; • Verify and submit service certification requests using SAP enterprise software in order to process payments of service invoices; being a liaison and coordinator with other Mission entities including R&I, Movcon, Procurement, Facilities Management, PIO, and Finance Sections, etc. • File, record and assist in projecting FTS Technical Unit’s material and services requirements in the near and medium terms and providing advance information of such requirements to relevant FTS Managers; • Assist in the preparation of the procurement plan, cost estimates and assets management reports; • Provide support to Managers and supervisors in documenting the evaluation of ICT goods and services delivered by commercial vendors and prepare Vendor Performance Re-ports, quality assurance, end-user agreements; • Verify the receipt of goods or services against the associated purchase order or contract and assist in the FTS cost recovery process for service provided to other UN Agencies, Funds and Programmes; • Assist in completing forms for the Acquisition of goods and services; maintain electronic procurement and financial records; • Assist in the management of MOUs (Memorandums of Understanding) and FTS services contracts; • Establish and maintain confidential information such as the Section’s shopping cart evaluations and procurement selection and award documents; • Coordinate process and submit the Section’s shopping carts for training requests with the Mission’s IMTC • Administrative duties, include liaison and coordination functions directly in support of the FTS assets management and logistical requirements. Ensuring that timely and efficient support are provided to all FTS Operations and Service Delivery units.

• Integrity and professionalism • Accountability • Commitment to continuous learning • Planning and organizing • Teamwork and respect for diversity • Communication • Flexibility, adaptability, and ability and willingness to operate independently • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

ICT material supply management, support, analysis and planning that involves procurement of ICT system.

Solid computer skills, including proficiency in various MS Office applications (Excel, Word etc.) and MS Teams.

Must be competent in the use of computers and office equipment such as multifunctional printers, scanners.

Knowledge of SAP Enterprise application and Prince II certification is an advantage.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.