Information Systems Officer

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 128,723 USD and 165,961 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The position is in the Enterprise Solutions Service of the Office of Information and Communications Technology (OICT), hosted by ESCAP in Bangkok.

The incumbent reports to a Senior Information Systems Officer within the Enterprise Solutions Service of the Office of Information and Communications Technology.

Responsibilities Under the direct supervision of the Senior Project Coordinator, and the overall supervision of the Chief, Enterprise Solutions Service, the incumbent will:

‐ Plan and direct major systems projects or the major components of these complex systems, which typically influence critical operations and large or multiple user groups. ‐ Provide specialized consultancy in the field of complex analysis and design; identifies the need for new systems (or changes to existing systems) or responds to user requests; develops plans for feasibility assessment, requirements specification, design, development, and implementation, including project plans, timetables, time and cost estimates, performance measurements and measures. ‐ Track and monitor the progress of the project in relation to the plan, requirements, quality measures, standard processes; to collaborate with users in all aspects and in all phases of development and implementation. ‐ Ensure professional leadership and direction for the designated design team and/or mentoring and supervising the work of new/junior officers, contract staff. ‐ Be actively involved in the most complex aspects of the project (e.g. system analysis, architecture, development, security assessment); oversee the development of global architecture, ensuring compliance with all aspects of design, compliance with UN standards and policies, and setting up control and security mechanisms. ‐ Elaborate, implement, and monitor information standards and guides, including testing paradigms. ‐ Prepare technical and user documentation for entire systems and interdependent applications, training materials and detailed technical presentations. ‐ Keep pace with developments in the field and determine the need for testing and evaluating new products and technologies; assure leadership on the introduction of technological change; prepare various technical reports, research, analysis and evaluation of innovative technologies and recommendations for their implementation. ‐ Facilitate communication between OICT and its major customers for good customer relationships; act as coordinator in the development of Service Level Agreements (SLAs) between customer and OICT, either for specific IT services or for general technical assistance, including clearing mechanisms. ‐ Participate in planning and preparing the budget, the work program and the spending plan, recruitment, guidance and / or supervision of staff, consultants. ‐ Perform other related tasks as needed.

Competencies Professionalism: Knowledge of system design, development, management, implementation, maintenance, and technical support of complex information systems. Ability to develop and oversee centralized or decentralized institutional systems; conceptual and strategic analytical ability to understand computer and business systems issues to analyze and thoroughly evaluate critical system issues. Knowledge of a wide range of computer languages and development paradigms, primarily in C, Python, ERP implementation and upgrades, Cloud Operations, Python for data science and machine learning; knowledge of the organization's IT infrastructure, IT policies and strategy in the user area(s). Shows pride in work and accomplishments; demonstrates professional competence and proficiency; is conscientious and efficient in meeting commitments and delivering results; is motivated by professional rather than personal concerns; demonstrates perseverance when faced with difficult problems or challenges; remains calm in stressful situations. Assumes responsibility for integrating gender perspectives and ensuring equal participation of women and men in all areas of work.

Client Orientation: Understands that all to whom services are offered are "clients" and views matters from the client's point of view; establishes and maintains productive partnerships with clients by gaining trust and respect; identifies client needs and matches them with appropriate solutions; monitors current developments within and outside the client's environment to keep abreast of issues and anticipate them; keeps clients informed of the progress or drawbacks of projects; meets the deadline for delivery of the products or services to the client.

Communication: Speaks and writes clearly and effectively; listens to others, interprets messages from others correctly and responds appropriately; asks questions for clarification and shows interest in two-way communication; adapts language, tone, style, and format to audience; demonstrates openness in exchanging information and informing people.

Education Advanced university degree (Master's or equivalent) in computer science, information systems, mathematics, statistics, or a related field is required. A first level university degree with two additional years of qualified experience can be accepted in lieu of an advanced university degree.

Work Experience A minimum of seven years of progressively responsible experience in the planning, design, development, implementation and maintenance of IT systems or related areas, is required.

A minimum of four years of hands-on expertise in: ERP, learning management solutions, PeopleSoft, Analytics, SQL databases, Cloud, Unix, and C operations is required.

Knowledge of the UN strategy on ICT, internal policies and the standard development process is highly desirable.

Knowledge of Blockchain, Artificial Intelligence, Natural Language Processing, DevOps, Cloud (AWS, Azure, etc.) and Information Security Testing is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowing other official languages of the UN is an advantage.

Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff is expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This temporary position will initially be available until 31 December 2022.

If selected, an internal candidate will be on temporary assignment to the post; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.

The United Nations is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.