Information Systems Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

Eligibility criteria

Minimum age: 25 years old. Nationals of the country of assignment are not eligible, except the assignments in Headquarters duty stations.

Description of task

Within the delegated authority and under the supervision of Chief of Knowledge Management Section of the UNECA or his/her designated mandated representative(s), the UN Volunteer Information Systems Officer will:

• Develop effective recommendations on systems design and applications to meet Knowledge Management and Library services business requirements, and implements projects in a timely and efficient manner;
• Plan, implement and manage operations related to the development, upgrading, and the day-to-day administration and maintenance of the information systems in the Knowledge and Library Services including the Integrated Library Management System, ECA Knowledge Repositories, ASKIA portal, ECA Knowledge Hub, Records Management System, the KMSS Web sites and other information systems in the Section;
• Provide specialized advice to ECA Divisions, Subregional Offices, analyzing their information requirements and translating these into new applications and determine the application systems integration and linkage issues;
• Troubleshoot and provide continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of the information systems;
• Develop and maintain computer programs that require integration of interrelated systems and program elements; ensuring appropriate data collection, management, security and access controls for both local and wide area network issues;
• Manage projects involving feasibility studies, systems analysis, design, development and implementation of new information systems for the knowledge management services, and/or, participate as a member of a development team with responsibility for major components of the more complex information systems;
• Develop detailed system and other functional specifications and user documentation for the knowledge and library systems and applications;
• Organize and perform unit and integrated testing, designing and utilizing test bases and assist users in acceptance testing of knowledge management and library systems;
• Develop training materials, operating and user manuals; train staff in assigned systems.
• Research, analyze and evaluate new technologies and make recommendations for their deployment;
• Participate in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Maintain effective liaison with vendors, other United Nations Secretariat sections and units providing procurement services and support to the technology infrastructure of the Knowledge Management Services as well as facilitates communications between the section and ITSS for good client relations.
• Handle all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.
• Perform other functions as required.

Qualifications/Requirements

Required degree level:

Master degree or equivalent

Education - Additional Comments:

• Advanced university degree (Master’s degree or equivalent) in computer science, information systems, Information Management, software engineering or related field.
  • A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Required experience:

60 Months

Experience remark:

• A minimum of five years of progressively responsible experience in planning, designing, developing, implementing and maintenance of information systems;
• Practical knowledge and experience in the development of Repositories, digital and virtual library information services;
• Proven contributions in exploring, adapting and applying new technologies and methodologies in knowledge and information management;
• Experience in application of library/information management standards in systems development;
• Experience in advanced Web development and online delivery of library resources; Strong research and published technical/policy writing
• Experience and project management skills; demonstrable presentation, training and facilitation skills;
• Proven experience in client and server-side Java Script, XML, HTML, CSS and other programming languages is required

Language skills:

• English(Mandatory), Level - Fluent
• French(Optional), Level - Working Knowledge

Area of expertise:

Knowledge management, archiving and documentation, Web and graphic design

Area of expertise details:

• Planning, designing, development, implementation and maintenance of information systems or related area is required.
• Practical knowledge and experience in the development of digital libraries with Open source software such as Dspace, Integrated Knowledge Management Systems;
• Development of virtual information services;
• Management of Integrated Library Management Systems;
• Advanced Web development and on-line delivery of information services

Driving license:

No

Application procedure:

* Not yet registered in the UNV Talent Pool?

Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections

of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink.

Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at

https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to

apply.

Application deadline: 05 April 2021