INFORMATION SYSTEMS ASSISTANT

IT & Telecom Information Management

Overview

Support investigations through information systems and technology expertise.

You have:

• A minimum of 8 years of progressively responsible experience in Information Systems and Technology, or related area.
• Within 8 years, a minimum of 3 years of experience in electronic discovery, digital evidence management, computer forensic, or related area.
• Experience in law enforcement, criminal investigations, military intelligence, cyber investigations, open-source, and social-media investigations (OSINT, SOCMINT) is desirable.
• Experience providing services in the field of Information Systems and Technology or related area to or in a field operation of the United Nations common system or comparable international organization is desirable.
• Experience in the field of Information Systems and Technology or related area in a conflict or post-conflict setting is desirable.
• Experience in carrying out programmatic/administrative tasks necessary for the functioning of the Unit including preparation of cost estimates/budgets, reporting on budget/programme performance, contracting vendor services is desirable.
• Experience in the e-Discovery platform management (preferably, RelativityOne) and digital data processing and analysis is desirable.
• High school or equivalent diploma is required.
• Technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is required.
• Fluency in English is required.
• Knowledge of Arabic is desirable.

Org. Setting and Reporting

This position is located within the United Nations Investigative Team to promote accountability for crimes committed by Da'esh / ISIL (UNITAD) and will be based in Baghdad, Iraq. The Information Systems Assistant will report directly to the Information Systems Officer. UNITAD was established by the Secretary-General pursuant to Security Council resolution 2379 (2017), according to which it is mandated to support domestic efforts to hold ISIL (Da'esh) accountable by collecting, preserving and storing evidence in Iraq of acts that may amount to war crimes, crimes against humanity and genocide committed by ISIL (Da'esh) in Iraq.

Responsibilities

Within delegated authority, the Information Systems Assistant is responsible for the following duties: • Demonstrates thorough knowledge of industry-standard e-discovery applications and best practices; the ability to manage multiple data search and analysis requests and assess priorities; and the insight to achieve client solutions under tight deadlines. • Translates the objectives of investigations into technical activities to assist teams in their examination of electronic content. • Serves as a liaison between investigative teams, IT personnel, legal officers, evidence officers, digital-forensics experts, and records managers. • Assists with the planning of all major information systems projects within the Mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems; • Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs; • Supports the development of technical specifications for the procurement of equipment and contractual services, and coordinates the technical evaluation of offers and proposals received.; • Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures.; • Assists the team with the development of detailed systems and other functional specifications and user documentation as required.; • Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support which includese resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.; • Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems.; • Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible.; • Researches, analyses and evaluates new technologies and makes recommendations for their deployment.; • Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc. • Develops the yearly work plan, mentors and supervises personnel of the Unit. • Participates in the development of plans for major IT systems’ projects within the mission, monitoring the progress of the design, installation and commissioning of various networks and systems. • Contributes to the maintenance of internet working systems that includes operating systems’ platforms, database management systems, servers, workstations, and related equipment.; • Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness.; • Shares responsibility for the proper implementation of backup and recovery procedures.; • Maintains a regular review of the network resources access control, data security, and server and data stores security systems.; • Ensures all information security systems are properly configured and maintained.; • Supports the user access control for network resources and overall network security.. • Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Competencies

• Professionalism: Knowledge of information technology/information management, particularly in e-discovery systems preferably RelativityOne with understanding of legal and judicial systems in addition to general systems analysis, database design and programming. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, andclarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

High school or equivalent diploma is required. Technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is required.

Job - Specific Qualification

Not available.

Work Experience

A minimum of (8) years of progressively responsible experience in Information Systems and Technology, or related area is required.

Within 8 years, a minimum of (3) years of experience in electronic discovery, digital evidence management, computer forensic, or related area is required.

Experience in law enforcement, criminal investigations, military intelligence, cyber investigations, open-source, and social-media investigations (OSINT, SOCMINT) is desirable.

Experience providing services in the field of Information Systems and Technology or related area to or in a field operation of the United Nations common system or comparable international organization is desirable.

Experience in the field of information Systems and Technology or related area in a conflict or post-conflict setting is desirable.

Experience in carrying out programmatic/administrative tasks necessary for the functioning of the Unit including preparation of cost estimates/budgets, reporting on budget/programme performance, contracting vendor services is desirable.

Experience in the e-Discovery platform management (preferably, RelativityOne) and digital data processing and analysis is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in English is required. Knowledge of Arabic is desirable.

NOTE: ''Fluency'' equals a rating of ''fluent'' in all four areas (read, write, speak, understand) and ''Knowledge of'' equals a rating of ''confident'' in two of the four areas.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available in accordance with UNSCR 2697 of 15 September 2023 where it was decided to extend the mandate of the Special Adviser and the Team until 17 September 2024 only. • The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. • Fully vaccinated status for COVID-19 or willingness to be fully vaccinated for COVID-19 is required for this position. • This position is temporarily available. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform. the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions.

Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply now

Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: careers.un.org