Information Management Specialist, NOC - Fixed Term, Whole of Syria Section, MENA Regional Office, Amman, Jordan

UNICEF - United Nations Children's Fund

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Application deadline in 1 day: Thursday 20 Jun 2024 at 20:55 UTC

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This is a NO-3 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-3 contracts.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, Hope

The complex crises in the Middle East and North Africa (MENA) region and other countries in transitions require highly visible humanitarian response equally supported by subtle, quiet advocacy. The choices of UNICEF are subject to far greater scrutiny and debate than normal, more importantly in the Syrian crisis context. Six years into the violent and destructive conflict in Syria, the population still faces one of the largest humanitarian crises in the world with an estimated 11 million people – 5 million children - in need of urgent life-saving assistance. Around 6.2 million people are internally displaced. Children are particularly vulnerable to rights grave violations, with recruitment into armed groups, exploitation, and abuse, including forced early marriage and child labor of particular concern. There are more than 5.7 million Syrians registered as refugees in the neighboring countries of whom 2.5 million are children. Non-State Entities (NSE’s) are controlling parts of the Syrian Arab Republic territory which triggered the UNSC resolutions 2165 in 2014 to allow cross border (XB) operations to access and scale up assistance to children in need of assistance.

UNICEF cross border programming and the UN Whole of Syria (WoS) operational working framework requires a full dedicated coordinated approach with multiple actors, the Syria Country Office (SCO), and the several UNICEF hubs across neighboring countries in order to deliver critical humanitarian assistance against CCCs in an efficient, effective, and timely way. This allows a rational use of resources and improved coordination capacity. The XB implementation includes a coordination team based in Amman supported to date by field hubs based in Gaziantep and Amman. This WoS team is led by a P-5 with strong humanitarian, diplomatic skills, managerial experience, and sound understanding of the regional context reports to the Regional Director, ensuring the overseeing of the sub regional Syria humanitarian response working in close coordination with the Syria CO (SCO) Representative.

How can you make a difference?

Purpose of the job:

Under the overall direction and guidance of the Senior Emergency Specialist AoR/ Sector Coordinator, the IM Specialist will provide leadership for the IM function of the AoR/ Sector/ Working Group. They are responsible for ensuring IM processes effectively contribute to a well-coordinated, strategic, adequate, coherent, and effective response by participants in the AoR/ Sector/ Working Group that is accountable to those who are affected by the emergency. In their effort to enable an efficient and effective response to the humanitarian crisis, the IM Specialist is responsible for leading and managing the collection, analysis and sharing of information that is essential for the AoR/ Sector/ Working Group participants to make informed, evidence-based, strategic decisions.

If you would like to know more about this position, please review the complete Job Description here: Vacancy Announcement - Information Management Spec - NOC -[RDM24018].pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education: An advanced university degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences, or another subject area relevant to Information Management or to the AoR/ Sector/ Working Group.
  • Formal training in AoR/ Cluster/ Sector/ Working Group Information Management is considered an advantage.

  • Work Experience: A minimum of 5 years of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO is required.

  • Experience demonstrating very strong information management skills in a professional context is essential for this post.
  • Experience in a humanitarian context is an asset.
  • Experience working in the humanitarian coordination system is considered an asset.
  • Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in lieu of humanitarian experience. Such experience should elicit demonstrated ability to adapt to change, work under pressure & unusual circumstances such as missing data/gaps.

  • Language Requirements: Fluency in English and Arabic are required. Knowledge of another official UN language or a local language is an asset (Chinese, French, Russian or Spanish).

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with Others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drives to Achieve Impactful Results (1)
  • Manages Ambiguity and Complexity (1)

[add the 8th competency (Nurtures, leads and manages people) for a supervisory role].

Familiarize yourself with our competency framework and its different levels.

IM Competencies

  • Applies Humanitarian Principles, Standards and Guidelines (2)
  • Applies Key CPiE Concepts and Tools (2)
  • Operates Safely and Securely (2)
  • Demonstrates Commitment to a Coordinated Response (2)
  • Promotes Cooperation and Collaboration (2)
  • Demonstrates Accountability (2)
  • Promotes Inclusion (2)
  • Provides Reliable Support to the Cluster (2)
  • Collects, Collates and Analyses Relevant Data (2)
  • Handles and Stores Data Efficiently and Sensitively (2)
  • Communicates and Disseminates Information (2)
  • Monitors the Response (2)
  • Strengthens National and Local Capacity to Respond and Lead (2)

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Added 13 days ago - Updated 5 hours ago - Source: