INFORMATION MANAGEMENT SPECIALIST
Support the development and adoption of information management tools for FAO’s resilience agenda
Overview
Support the development and adoption of information management tools for FAO’s resilience agenda
You have:
- Advanced University degree (Master’s or equivalent) in Political Science, Economics, Information Management, Statistics, and Computer science or other relevant fields.
- At least 1 year of relevant working experience in information or systems management, with a background and interest in international humanitarian development.
- Working knowledge of English, and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian, or Spanish).
Contract
This is a PSA contract. More about PSA contracts.
Organizational Setting
The Office of Emergencies and Resilience (OER) is responsible for ensuring FAO’s efforts to support countries and partners in preparing for and effectively responding to food and agricultural threats and crises. It is responsible for coordinating the development and maintenance of corporate tools and standards to enable Decentralized Offices to assist member countries to prepare for, and respond to emergencies. OER ensures humanitarian policy coordination and knowledge, liaison with the Inter-Agency Standing Committee as well as with humanitarian resource partners, co-leadership with World Food Programme of the global Food Security Cluster, organizational preparedness, surge capacity and response to large-scale emergencies. OER supports food and nutrition security assessment and early warning activities related to emergency and humanitarian analysis and responses. OER plays a major role in the development and leadership of the Organization’s programme to increase the resilience of livelihoods to food and agriculture threats and crises (SP5).
Reporting Lines
The
Consultant reports to the Resilience Expert, OER.
Technical Focus
Support the development and adoption of information management tools and best practices in support of FAO’s resilience agenda at a global, regional, sub-regional and/or country level.
Tasks and responsibilities
Under the overall supervision of the Senior Programme Officer, OER and the direct supervision of the Resilience Expert, coordinator of the OER Cash and Voucher team, the consultant will provide support to the implementation of FAO’s resilience agenda at a global, regional, sub-regional and/or country level, this includes but is not limited to the surge support provided in L3 emergencies and the implementation of L3 Operational Guidelines.
The key functions of the consultant will be as following:
- Develop, document and provide to Decentralized Offices strategic and operational guidance in the adoption of information management tools and best practices, with a focus on the management and protection of beneficiary personal data;
- Create a centralized repository of resources related to information management and management information systems (MIS) to serve as a resource for FAO’s Decentralized Offices;
- Research and analyze ongoing trends in technological innovations (such as blockchain for digital identity, mobile money payments and emerging forms of biometric identification) and advise OER management on potential applicability and adoption within OER’s overall MIS strategy;
- Coordinate the alignment of information management efforts between OER’s Cash and Voucher (including its new MIS Development and Operations Team), Monitoring, Evaluation and Learning (MEAL) and Evidence-Based Advocacy Teams;
Collaborate with OER MEAL and Evidence-Based Advocacy Teams on the creation and use of information management tools such as reporting dashboards and data collection tools (such as KoBo Toolbox);
Provide input and assistance in drafting and review of technical requirements documents for adoption of MIS tools for OER and Decentralized Offices;
- Provide relevant remote support and project management input for technical innovations for OER and Decentralized Offices;
- Undertake travel to support need identification, field piloting and roll-out of MIS and ensure adequate operational support is provided to the implementation of emergency projects and programmes;
- Provide operational support and promote capacity development at the country-level;
- Maintain, updates and analyze OER information systems and databases on Cash and Voucher projects and others, as applicable;
- Perform other duties as required.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
- Advanced University degree (Master’s or equivalent) in Political Science, Economics, Information Management, Statistics, and Computer science or other relevant fields;
- At least 1 year (category C) of relevant working experience in information or systems management, with a background and interest in international humanitarian development.;
- Working knowledge of English, and limited knowledge of another FAO official language (Arabic, Chinese, French, Russian, or Spanish).
FAO Core Competencies
- Results Focus
- Teamwork
- Communication
- Building Effective Relationships
- Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
- Strong analytical skills with the ability to analyze and interpret information and draw out the key messages;
- Relevant skills and professional experience preferably in programme, analysis, reporting in humanitarian work, including in data processing, analysis and report writing;
- Strong oral and written communication skills, ability to clearly articulate insights to internal and external stakeholders;
- Basic knowledge of FAO organizational policy and procedures related to programme, IM and emergency procedures;
- Good knowledge of using and programming questionnaires in Open data kits (in particular Kobo toolbox);
- Proficiency in MS Office (Word, Excel, Access, Outlook);
- Experience and ability to perform in a multi-cultural and multi-disciplinary context.
Potential interview questions
| Can you describe a time when you implemented a new information management tool successfully? | This question assesses your practical experience with information management systems and tools. | Provide a specific example detailing the tool, implementation process, and outcomes. |
| How do you ensure the protection of sensitive beneficiary data in your information systems? | The interviewer wants to understand your approach to data protection and privacy. | Pro members can see the explanation. |
| What strategies do you use to analyze and interpret data trends effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience in working collaboratively with diverse teams. | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you think is the most important aspect of communication in a multinational context? | Pro members can see the explanation. | Pro members can see the explanation. |