Information Management Officer Sudan Tawilah - Nationals Only

Serve as the lead for IM setup in Jabel Marra AO overseeing efficiency and collaboration with the MEL team.

This opening expired 10 months ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 10 months ago: Wednesday 13 Aug 2025 at 10:36 UTC

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Overview

Serve as the lead for IM setup in Jabel Marra AO overseeing efficiency and collaboration with the MEL team.

You have:

  • Minimum of 2 years of overall experience in information management, data analysis, data visualization, and effective use of data management tools and digital solutions, preferably in humanitarian or development contexts
  • Experience in designing data collection tools, database management and surveys
  • Bachelor’s degree in information management, Computer Science, Statistics, or related field or any relevant study
  • Fluency in English and Arabic, both written and verbal
  • Ability to manage multiple tasks simultaneously and prioritize effectively
  • Knowledge of the Sudan Emergency Response crisis an asset
  • Previous NRC experience in a similar role an asset
  • Good communication and interpersonal skills, with the ability to work effectively in a cross-cultural environment

The Information Management Officer will serve as the technical lead on the Information Management (IM) setup in the Jabel Marra AO. This role will oversee the IM system's efficiency, reliability, and accountability, manage resources, and closely collaborate with the Monitoring, Evaluation, and Learning team.

Qualifications

Professional competencies

Generic professional competencies:

  • Minimum of 2 years of overall experience in information management, data analysis, Data visualization, and effective use of data management tools and digital solutions, preferably in humanitarian or development contexts
  • Experience in designing data collection tools, database management and surveys.
  • Bachelor’s degree in information management, Computer Science, Statistics, or related field or any relevant study
  • Fluency in English and Arabic, both written and verbal

Context/ Specific skills, knowledge and experience:

  • Good communication and interpersonal skills, with the ability to work effectively in a cross-cultural environment.
  • Ability to manage multiple tasks simultaneously and prioritize effectively.
  • Knowledge of the Sudan Emergency Response crisis an asset
  • Previous NRC experience in a similar role an asset

Behavioral competencies

These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Managing resources to optimize results
  • Managing performance and development
  • Analyzing
  • Handling insecure environments
  • Empowering and building trust
  • Strategic thinking

Responsibilities

Generic responsibilities

  1. Lead IM System Development: In collaboration and support of Program Area Management, develop and maintain an efficient, reliable, and accountable Information Management (IM) system specifically designed for different Cash and Voucher Assistance (CVA) responses in Jabel Marra AO.
  2. Design Data Collection Surveys, PDMs, and Assessments: In collaboration with and support of Program Area Management, work closely with the Monitoring, Evaluation, and Learning (MEL) team to understand project objectives. Design assessments and surveys to guarantee the effectiveness and reliability of data collection tools, aligning them with the project's objectives.
  3. Provide Analytical Products: In collaboration and coordination with IM CO, design data analysis products and incorporate innovative approaches, such as interactive dashboards and data visualization through maps and infographics, based on field-collected data and secondary data sources for analysis purposes to support decision-making and effectively depict humanitarian response efforts.
  4. Ensure Data Quality: In collaboration with and support of Program Area Management, ensure that IM systems are up-to-date with high data quality standards and protocols for data collection, storage and analysis, thorough data validation checks and documentation processes. To ensure traceability and transparency, by providing recommendations for continuous improvement and capacity building.
  5. Recommend Processes Improvements: In collaboration and support of Program Area Management, evaluate and assess current processes to Identify areas for enhancing organisational IM processes and propose tailored solutions. Simultaneously, assess current data management tools and technologies to pinpoint opportunities for digitalization and automation, considering scalability and cost-effectiveness.
  6. Digitalize Tools and Trackers: In collaboration and support of Program Area Management, develop, evaluate existing data management tools and trackers and identify opportunities for digitization and automation, considering factors such as scalability, and cost-effectiveness.
  7. Collaborate on Reporting: Coordinate with the Monitoring, Evaluation and Learning (MEL) team and other stakeholders to ensure accurate and timely data reporting, including supporting donor reports and proposals as required.
  8. Ensure Data Protection Compliance: In collaboration with and support of Program Area Management, ensure compliance and implement NRC's data protection policy across all activities. Ensure staff awareness of data protection protocols. Oversee proper filing and management of SharePoint Platform and databases.

Potential interview questions

Can you describe your experience in designing data collection tools? This question assesses your practical skills and experience in data collection methodology. Highlight specific tools you have designed and the impact they had on data gathering.
How do you ensure data quality in your work? This question evaluates your understanding of data validation and quality assurance processes. Pro members can see the explanation.
Describe a time when you had to manage multiple tasks. How did you prioritize? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to work effectively in a cross-cultural environment? Pro members can see the explanation. Pro members can see the explanation.
Explain how you would develop an efficient Information Management system for a CVA response. Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated with best practices in information management? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of a time you analyzed data for decision-making? Pro members can see the explanation. Pro members can see the explanation.
What do you understand about NRC's data protection policies? Pro members can see the explanation. Pro members can see the explanation.
Added 11 months ago - Updated 10 months ago - Source: nrc.no