Information Management Officer | SC-8 | Manila

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

JOB TITLE: INFORMATION MANAGEMENT OFFICER TYPE OF CONTRACT: SERVICE CONTRACT (SC) JOB GRADE: SC-8 UNIT/DIVISION: GLOBAL LOGISTICS CLUSTER/ SUPPLY CHAIN UNIT DUTY STATION (City, Country): MANILA, PHILIPPINES CONTRACT DURATION: EIGHT (8) MONTHS WITH POSSIBILITY OF EXTENSION

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

BACKGROUND

The Logistics Cluster enables global, regional and local actors to meet humanitarian needs. Before crises, the cluster works with the stakeholders in high risk countries and regions to strengthening national supply chain resiliency, enhancing coordination and promoting a common methodology towards logistics preparedness among the humanitarian community. In crises, where these capacities have been exceeded, leadership, coordination, information and operational services are provided. WFP, as the lead agency, hosts the Global Logistics Cluster (GLC) support team in its headquarters in Rome. It is comprised of a diverse, multiskilled group of logisticians and is mandated by the Inter-Agency Standing Committee (IASC) to complement and co-ordinate the logistics capabilities of co-operating humanitarian agencies during large-scale complex emergencies and natural disasters.

The GLC 2016-2021 strategy also includes a special focus on logistics preparedness and localisation; and is focused on strengthening the preparedness and response capacity of national actors. The preparedness activities currently focus on 20 emergency-prone countries globally, of which 6 are in the Asia-Pacific Region.

The GLC support team facilitates the process of convening the cluster community, supports the development of the strategy, including a strong preparedness component, and its implementation in accordance with identified objectives and priorities. The support team is accountable to the Logistics Cluster stakeholders and reports on the progress made against the strategy twice a year during the Logistics Cluster Global Meetings. The GLC support team also provides training, guidance, support and logistics surge capacity to the active cluster operations, reinforcing the capacity on staff on the ground.

ORGANIZATIONAL CONTEXT

The Information Management Officer will be working under the direct supervision of the head of Supply Chain of WFP Philippines and with overall guidance and support from the GLC Preparedness Officer as the second level supervisor.

JOB PURPOSE

Contribute to the implementation of the GLC Work-plan and Logistics Cluster Strategy to ensure that Logistics Cluster operations at field level meet the expectations of partners and donors for logistics and preparedness support through coordination, information management, and service provision. Further, contribute to the GLC undertaking to strengthen national supply chain resiliency as part of the GLC preparedness activities.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the Information Management Officer will be responsible for the following duties:

• Support the monitoring and reporting responsibilities for the GLC Preparedness Project in countries under Regional Bureau of Bangkok’s oversight, in order to maintain the highest degree of transparency and accountability to the stakeholders. • Support Field Preparedness Officers rolling out the Project at country office level in close support with the Regional Preparedness Coordinator.

Field support (operations and preparedness)

• Ensure Logistics Cluster Field Preparedness Officers are informed of information management tools and systems made available by the GLC.
• Support the preparation of internal reporting documents, Standard Operating Procedures (SOPs), ensuring they are regularly revised/updated as required.
• Support with global internal, external and donor reporting related to the Preparedness Project.
• Ensure that accurate, consistent information concerning all Global Logistics Cluster preparedness countries in the Asia Pacific region is entered into current standardized templates and posted on the Logistics Cluster website where relevant.
• Edit documents and provide constructive feedback to Field Preparedness Officers who produce Logistics Cluster products/reports.
• Support the publication and the production of accurate, consistent information concerning the Preparedness project through focused communications materials, and on social media where relevant.
• Build and maintain links with other GLC partners working towards common logistics preparedness goals as a means to build and maintain technical and response capacity.
• Support Field Preparedness Officers in reinforcing National Disaster Management Organization’s (NDMO) capacities to maintain internal and external information sharing mechanisms and systems; assessment formats, central file store, archive, reporting systems updated and running.
• Support the concept design of a Logistics Cluster Preparedness Framework.
• Collaborate with relevant parties/stakeholders on in-country preparedness related mapping activities and analyses of mapped networks.
• Train and coach national and field-based IM staff.
• Support the onboarding process of Field Preparedness Officers and when required, deploy to the Country Office to support the Regional Preparedness Coordinator for the onboarding briefing.

Surge Capacity

• Deploy as a Logistics Cluster Field IM Officer as required and be capable of fulfilling all duties specified.
• Support the publication of accurate, consistent information concerning Logistics Cluster operations through focused communications materials, and in standardized and/or ad-hoc reports upon request from partners and WFP management.
• Liaise with Logistics Cluster participants, other cluster members, and national counterparts to gather information for the production of IM products, ensuring that challenges and concerns relating to the logistics operation are represented.
• Establish and maintain internal and external information sharing mechanisms and systems; assessment formats, central file store, operations archive, reporting systems.
• Ensure all publications are in line with GLC standards and templates.

Global Logistics Cluster Activities

• Work on projects prioritized in the GLC work-plan to facilitate and support the continued development of the Logistics Cluster.
• Support the establishment and maintenance of internal and external information sharing mechanisms and systems; documentation formats, assessment formats, central file store, operations archive, reporting systems.
• Support the development and drafting of appropriate guidelines and procedures to ensure consistent use of new IM tools.
• Monitor that publications are in line with GLC standards and templates.
• Support the preparation of briefing materials for donors and GLC partner organizations as requested; and reports to internal or external stakeholders concerning specific GLC activities and projects and/or particular Logistics Cluster operations.
• Monitor that accurate, consistent information concerning all Global Logistics Cluster operations is made available via the Logistics Cluster platforms, through focused communications materials, and in standardized and/or ad-hoc reports upon request from partners and WFP management.
• Recognize and assess the sensitivity of information obtained; respect the confidential nature of sources of information where relevant.
• Contribute to the development of GLC IM Training modules and deliver trainings as required.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University Degree in social sciences, international relations, communications, journalism or related field, or First University degree with additional years of related work experience and/or training/courses.

Experience: At least 2 years of professional experience (with Master’s degree) or with additional years of relevant experience (with Bachelor’s degree) and exposure in humanitarian, communications or other related field.

Knowledge & Skills:

• Proficient in MS Office package, particularly in Microsoft Excel and PowerPoint. • Demonstrated ability in data acquisition and knowledge of Access or other database tools is a great advantage. Experience with HTML is also a plus. • Demonstrated ability in acquiring, wrangling, structuring, manipulating and visualizing unstructured and structured data with BI platforms like Power BI or Tableau is a distinct advantage. • Excellent written and verbal communications skills. • High attention to detail and proofreading ability. • Good research and analytical skills. • Ability to meet deadlines and work under pressure as part of a team. • Ability to work independently while asking questions and seeking support in a fast-paced work environment. • Experience in using Social Media in a professional context.

Language: Fluency in spoken and written English is required. Proficiency in a second UN languages is a distinct advantage (minimum requirement B1 in a second UN language)

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• At least two years of progressively responsible experience in humanitarian or communications related fields is desirable.
• Understanding and work experience in logistics/supply chain are highly desirable.

DEADLINE FOR APPLICATIONS

Vacancy is EXTENDED until 28 March 2021, 11:59pm (Manila time). Applications received through WFP Careers website will only be considered valid.

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Individuals with disabilities are especially encouraged to apply.

WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.