Information Management Officer

Contract

This is a DRC - National contract. More about DRC - National contracts.

Information Management Officer (2)

Location Aden

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

DRC Yemen’s response

Throughout its nine field offices and a workforce of 450 staff, DRC upholds its main programmatic objectives to provide immediate and life sustaining assistance, to strengthen the protective environment, and to reduce displacement related risks and vulnerabilities by promoting self-reliance at household and community level.

Overall purpose of the role:

this non-managerial position is under the overall guidance of the MEAL Manager. S/he will contribute to the development and implementation of DRC Yemen MEAL framework, with particular focus on developing IM tools and improving information flows of DRC programs in coordination with IM Specialist. S/he will ensure timely, accurate and consistent data entry whether from field teams or implementing partners into the database, while checking the accuracy of source documents. S/he will conduct proper cleaning, organizing and storing the documents related to data registered in designated database and implement proper backup, restore, data validation, and security procedures.

Main Responsibilities:

Responsibilities: (in bullet points)

• Develop IM tools and improve information flows of DRC Programmes in coordination with MEAL Manager and IM Specialist.
• Handle the recruitment process of data entrants (casual) and follow up on their contracts, attendance, payments.
• Ensure timely, accurate and consistent data entry whether from field teams or implementing partners into the database, while checking the accuracy of source documents.
• Conduct proper cleaning, organizing, and storing the documents related to data registered in designated database with considering the high-quality standards before reporting.
• Conduct data reconciliation process with program team and update the DRC beneficiary database.
• Implement proper backup, restore, data validation, and security procedures to ensure data integrity and availability.
• Conduct data quality checks to the data/information, periodically and produce IM reports/dashboards to identify the accurate data analysis and gaps.
• Support the MEAL team in organizing the M&E related database and produce the necessary dashboards when needed.
• Perform other duties as assigned by MEAL Manager.

Experience and technical competencies: (include years of experience)

Skills and Experiences:

• Minimum of 2 years’ experience in information management with development projects implemented by national/international NGOs/UN.
• In-depth knowledge of MS utilities (Word, Excel and PowerPoint).
• Experience with developing and building reporting systems including visualizations with PowerBI/Tableau or other suitable applications
• Experience with data collection tools such as ODK, Kobo Toolbox, SurveyCTO.
• Experience with Microsoft Office Suite developer features such as VBA and Macros for automation is an asset.
• Experience with Geographic Information Systems (GIS) is preferred
• Ability to work in a multicultural context as a flexible and respectful team player.
• Understanding of gender, protection and human rights.
• Strong networking, interpersonal and presentation skills.

Competencies:

• Adheres to the DRC’s values and ethical standards;
• Promotes the vision, mission, and strategic goals of the DRC Yemen Program;
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
• Willingness to travel very frequently to field sites and percent of the time.
• Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
• Establishes, builds and maintains effective working relationships with staff and partners to facilitate the provision of support;
• Consistently approaches work with energy and a positive, constructive attitude;
• Excellent communication skills (written and oral): sensitivity to and responsiveness to all partners, respectful and helpful relations with donors and project staff.
• Remains calm, in control and good humored even under pressure;
• Demonstrates openness to change and ability to manage complexities;
• Responds positively to critical feedback and differing points of view;
• Solicits feedback from staff about the impact of his/her own behavior.
• Explores innovative means for capturing, storing, and documenting information

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education: (include certificates, licenses etc.)

Bachelor’s degree in IT, computer science, statistics, economics, M&E science, social science, or related field.

Languages: (indicate fluency level)

• English – Very Good
• Arabic - Fluent

We offer

Contract duration till end of 30.June 2022, with possible extension based on fund and performance.

Workplace: Aden with frequent travels to the field locations.

Application process

All applicants must send a cover letter and an updated CV in English. Apply online on our link below.

Applications sent by email will not be considered.

Closing date for applications: 2 January, 2022.

Further information

For questions regarding the vacancy please contact [email protected]. If you are facing problems with the online application process, please contact job@drc.dk

For further information about the Danish Refugee Council, please consult our website drc.ngo