Information Management Officer

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UNDP - United Nations Development Programme

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Application deadline 2 years ago: Thursday 6 Jan 2022 at 00:00 UTC

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This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Organizational Context & Project Description: Following the deployment of the first PDA Team in El Salvador, formed by an international PDA and a national Peace and Development Officer (PDO) in 2021, it was generated the opportunity to work systematically to develop and implement tools for a coordinated risk analysis effort between the UNDP CO, the Resident Coordinator’s Office (RCO) and the UN Country Team (UNCT). To that end, UNDP El Salvador CO requested the Crisis Risk Dashboard (CRD) to serve as an analytical resource for the UNCT, the RCO and the UNDP El Salvador CO to inform on the evolving country context, to help identify emerging and continuing risks to the achievement of the sustainable development goals (SGDs) and to ensure that the UNCT is equipped with evidence base to make risk-informed strategic and programmatic decisions.

Recognizing the need for continued and systematic analysis of contextual risks, it was decided to deploy an Information Management Officer (IMO) to support the design of the CRD. The CRD is an online platform for data aggregation and visualization, aimed at facilitating the identification, tracking and analysis of contextual risks by the UNDP Country Office, the RCO and the wider UNCT.

UNDP Crisis Bureau and the Country Office through the PDA Team as focal point will work together on developing, maintaining and using the CRD. As a next step, the Country Office and Crisis Bureau are seeking to recruit an information management officer (IMO) who will lead on key aspects of the CRD design and finalization, especially related to data management and technical support.

The UN Volunteer will work under the supervision of the Deputy Resident Representative and in close consultation with the Peace and Development Advisor, in the key functions listed below . He will also work closely with the Regional Information Management Officer, as part of the UNDP-UNV Tandem Teams Initiative .

Summary of key functions: • Data Capture, Management and Analysis • Data Visualization, Reporting and Application • Technical Support

Data Capture, Management and Analysis: • Identify key data gaps for informed crisis risk tracking in El Salvador. • Propose a strategy and implementation plan for capturing required primary data • Develop a process for and understand primary data gathering (e.g. designing and con-ducting periodic perception surveys) • Identify and integrate additional primary and secondary data into the Crisis Risk Dash-board as required by evolving needs including the development, implementation and management of new indicators and corresponding data that are associated with the crisis risk model; • Propose revisions and improvements to the overall design framework and data re-quirements for the risk tracking system, using as the key tool the Crisis Risk Dash-board (CRD) – a purpose-designed platform developed by CRU for online information management and data visualization - and ensure content is current, comprehensive, and follows relevant metadata standards;

Data Visualization, Reporting and Application: • Produce and update information products such as maps, charts, and infographics by turning data into graphical products to convey messages and a storyline as well as support strategic and operational decision-making; • Explore ways of presenting crisis risk profiles and early warning more effectively through visual representations (charts, graphs, tables and diagrams) through the CRD; • Provide technical assistance in translating data and other program information into easy visual representations, in accordance with data visualization best practices; • Consolidate operational information on a regular schedule to support analysis and de-sign and implement sustainable information management and dissemination systems for data collections for the CRD, where required.

Training and Technical Support: • Provide substantive input on information management toward the development of guidance and training materials in support of the Country Office / Country Team appli-cation of the CRD; • Provide maintenance and end-user technical support in issues relating to the CRD in-formation management use, including trouble-shooting for data entry and access to the existing database; • Provide technical assistance in order to build capacity of staff on how to integrate data visualization approaches into their work as well as how to update and monitor existing dashboards.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publica-tions/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/Expected Outputs • Crisis Risk Dashboard (CRD) for El Salvador is designed and functional. • The tool designed provides up-to-date data visualization and Reporting. • The CRD is implemented with the support of UNDP, the PDA Team and the wider UNCT in El Salvador.

The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs); Age, Gender and Diversity (AGD) perspective is sys-tematically applied, integrated and documented in all activities throughout the assignment ; A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

Results/Expected Outputs • Crisis Risk Dashboard (CRD) for El Salvador is designed and functional. • The tool designed provides up-to-date data visualization and Reporting. • The CRD is implemented with the support of UNDP, the PDA Team and the wider UNCT in El Salvador.

The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs); Age, Gender and Diversity (AGD) perspective is sys-tematically applied, integrated and documented in all activities throughout the assignment ; A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed

Functional competencies: • Intimate understanding of designing and conducting primary data gathering and re-search including survey design and implementation, facilitating focus groups, research interviews, etc.; • Looks at experience critically, drawing lessons, and building them into the design of new approaches; • Possesses strong analytical and research capabilities, including the ability to produce high quality reports and knowledge products; • Knowledge of international used tools in the area of conflict prevention, humanitarian crisis, crisis preparedness and response. • Creates an environment that fosters innovation and innovative thinking; • Makes the case for innovative ideas from the team with own supervisor; • Designs management systems based on established best practice; • Formulates strategy for the implementation of systems; • Review systems performance to support rigorous development of systems standards and modes of operation; • Ability to coordinate and conduct trainings, ensure knowledge management, identify and share best practices.

Core Competencies: • Promoting ethics and integrity, creating organizational precedents; • Building staff competence, creating an environment of creativity and innovation; • Creating and promoting enabling environment for open communication; • Creating an emotionally intelligent organization; • Sharing knowledge across the organization and building a culture of knowledge shar-ing and learning; • Fair and transparent decision making; calculated risk-taking.

• A minimum of three years of progressively responsible experience in information man-agement, information systems, geographic information systems (GIS), database de-velopment, web management, visualization, or other related areas; • Strong experience in conducting primary research, particularly in crisis contexts; • Experience managing information in international development or humanitarian context as well as relevant experience within the UN system is highly desirable; • Strong knowledge of best practices for data visualization and dashboards; • Experience in providing excellent client/customer services; • Knowledge and understanding of theories, concepts and approaches relevant to the management of information in an international development or humanitarian context; • Ability to conduct data collection using various methods; • Conceptual analytical and evaluative skills to conduct independent research and anal-ysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases; • Ability to quickly establish and maintain effective working relations with people of dif-ferent cultural backgrounds and languages.

Family duty station. A Good access to infrastructure (health, housing, banking transportation, telecommunications) although access to leisure and recreational facilities can be limited due to security restrictions. Adequate schools. There is no lack of private schools, although the number of bilingual or bicultural schools is not so high. Security: Common crime, mainly in urban areas, can pose a threat to anyone. It is strongly advised to exercise extreme caution and maintain a high level of personal security awareness. - Due to the number of robberies and armed assaults suffered by UN staff and some visitors, it is discouraged to walk alone at all times, personal or official movements should be done in a vehicle.

El Salvador is a unique country and San Salvador is a unique (humanitarian) operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential

Added 2 years ago - Updated 2 years ago - Source: unv.org