Information Management Officer

Contribute to health sector coordination and emergency response in Lebanon.

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Application deadline 1 year ago: Wednesday 18 Jun 2025 at 21:59 UTC

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Overview

Contribute to health sector coordination and emergency response in Lebanon.

You have:

  • University degree in information management, engineering, Public Health, epidemiology, or computer sciences.
  • At least 2 years of related experience in information management, needs assessment, data management and information dissemination in the public health sector or health development sector, part of which in emergency management or humanitarian context.
  • Excellent knowledge of English and Arabic.
  • Proficiency in MS Office, particularly spreadsheets, data visualization and analysis tools, and databases as well as STATA, SPSS for data analysis and ArcGIS or other mapping software.
  • Post graduate degree in information management and/or geographic information systems and/or public health.

Contract

This is a NO-B contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be more than 6,150 USD.

Salary for a NO-B contract in Beirut

The salary of a NO-B depends on the duty station. The minimum salary there is 6,150 USD Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about NO-B contracts.

1. Background and Justification

Purpose of the Position

The incumbent will contribute to the coordination and implementation of health sector and health emergency response activities in Lebanon, in collaboration with the Health Sector Coordination, Emergency Programme, and other technical teams at the country, regional, and headquarters levels. The incumbent will participate in strengthening the capacity of WHO Country office in Lebanon to utilize up to date information management tools and packages including the Public Health Information Management Toolkit to support decision-making.

Objectives of the Programme and of the immediate Strategic Objective

The mission of the WHO Health Sector Coordination and Health Emergencies Programme is to build the capacity of member states to manage multi-hazards health emergency risks in close collaboration with the national institutions to lead and coordinate the health response, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies and provide effective relief and recovery to the affected populations.

Organizational context

Under the direct supervision of the Health Sector Coordinator, and the overall guidance of the WHO Country Representative, the incumbent will work closely with the MoPH counterparts and staff in the office and engage with the local authorities, Health Sector, UN partners, NGOs, and non-health actors in respect of multi-dimensional information management processes including the data collection, analysis, and information sharing through information products (e.g. reports, bulletins, dashboards) and monitor the status and functioning of the health information system in generating data for evidence-based decision making. S/he will also support integration, institutional collaboration, dissemination of information and data use in line with WHO standards for a functional health information system.

Summary of Assigned Duties

  • Timely and high-quality collection, analyses, production and dissemination of data/information through established systems. This includes updating response specific information 3Ws, 4Ws, 5Ws (who, what, where, how many, how quickly, current status), generate internal and external sector/cluster situation reports (SitReps), participate in rapid humanitarian and health needs assessments as well as health care availability and functionality, health risk assessments, health inputs into humanitarian needs overviews (HNO), strategic response plans (SRP) and timely flow of health and non-health information to support decision making processes in event of acute emergency as well as early recovery phase;
  • Provide information management input for the inter-sector initiatives, particularly with OCHA, related to information management, seeking to improve information sharing between institutions, strengthen access to information from other organizations and sectors/clusters, and to contribute to inter-sectoral dashboards and reports, ensure using common standard baseline data and the availability and promotion of relevant baseline data;
  • Provide technical input to MoPH counterpart and health partners with Information Management technical skills (Data management, visualization, mapping etc) depending on the needs challenges, including capacity building on the Public Health information Management Toolkit, and management of data sharing tools to support all public health response related procedures, activities, and protocols;
  • Prepare and distribute public health-related information through reports, bulletins, and dashboards, ensuring accurate and timely dissemination of resources.
  • Generate country-specific common data standards and promote them with partners using Geographic Information System (GIS), Geo spatial expertise and data management with special skills in Phoenics and District Health Information System (DHIS2);
  • Compile, aggregate, analyze and maintain inter-country information from WHO including contact lists, regional 3W, Emergency Response Framework (ERF) performance monitoring, health indicator/situation/response data and Data Validation Reports (DVR);
  • Maintain and update the Health Resources Availability Mapping System (HeRAMS) database, collecting and verifying data on health resources and services in the country
  • Undertake field mission activities in targeted areas to support the health sector and Public Health Information Systems (PHIS) in the assessment of regional-level priorities/needs, and implementation of any relevant emergency plan.

2. Recruitment Profile

WHO Competencies

1) Teamwork

2) Respecting and promoting individual and cultural differences

3) Communication

4) Producing results

5) Moving forward in a changing environment

Functional Knowledge and Skills

  • Knowledge and understanding of theories, concepts and approaches relevant to complex information system projects, computer-based applications and databases, web-based tools;
  • Ability to conduct data collection and analysis using various methods;
  • Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities;
  • Knowledge of health situation analysis, (including data collection, quality check, analysis), survey conduct, and management of datasets;
  • Knowledge of health statistical informatics, indicator development, monitoring and evaluation and use of statistical and health information products in supporting decision-making process.

Education Qualifications

*Essential

University degree in information management, engineering, Public Health, epidemiology, or computer sciences.

Desirable

Post graduate degree in information management and/or geographic information systems and/or public health.

Experience

*Essential

At least 2 years of related experience in information management, needs assessment, data management and information dissemination in the public health sector or health development sector, part of which in emergency management or humanitarian context.

Desirable

Experience in managing relevant work experience in WHO, other UN agencies; in relevant non-governmental or humanitarian organizations. Experience in developing countries.

3. Use of Language Skills

Excellent knowledge of English and Arabic.

Other Skills (e.g. IT)

Proficiency in MS Office, particularly spreadsheets, data visualization and analysis tools, and databases as well as STATA, SPSS for data analysis and ArcGIS or other mapping software.

Desirable

  • R or Python
  • ArcGIS/QGIS or other GIS software
  • PowerBI
  • Tableau
  • Kobo Toolbox

Potential interview questions

Describe a project where you had to manage multiple information sources under a time constraint. The interviewer wants to assess your ability to handle pressure while managing information effectively. Discuss the project specifics, your role, and how you prioritized tasks.
How do you ensure the accuracy of data in your reports? This question evaluates your attention to detail in data management. Pro members can see the explanation.
Can you share an experience where you trained others in data management tools? Pro members can see the explanation. Pro members can see the explanation.
What techniques do you use for effective data visualization? Pro members can see the explanation. Pro members can see the explanation.
Describe how you would coordinate with local authorities during a health emergency. Pro members can see the explanation. Pro members can see the explanation.
What challenges have you faced in managing health information systems? Pro members can see the explanation. Pro members can see the explanation.
How do you handle conflicting priorities when managing multiple projects? Pro members can see the explanation. Pro members can see the explanation.
Discuss a time when you used GIS in your work. Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: who.int