Information Management Officer

Contract

This is a DRC - National contract. More about DRC - National contracts.

The Danish Refugee Council is currently looking for a skilled and experienced Information Management Officer to join our team in Warsaw, Poland.

The Danish Refugee Council (DRC) is a leading protection agency whose mandate is to promote and protect durable solutions to conflict and displacement-affected populations on the basis of humanitarian principles and human rights. DRC is implementing a multi-sector response to support Ukraine refugees, IDPs, and host populations both within Ukraine and in the neighboring countries of Poland, Romania and Moldova, and wider Europe. DRC has been operating in Ukraine since 2014, following previous operations in the 1990’s and between 2007-2013. Over the years, DRC successfully maintained its presence in the government-controlled areas (GCA) and adapted its programs to provide early recovery and durable solutions to people affected by the conflict including IDPs and communities living along the contact line, as well as reduce the threats of explosive ordnance with a growing humanitarian mine action program.

Due to the ongoing conflict that began on Feb 22, DRC opened offices in Poland, Moldova, and Romania to provide support to displaced populations through a partnership with civil society organizations and national NGOs, duty bearers, and other actors. DRC continues to implement in these three countries through partnerships, technical assistance and capacity exchange, and direct implementation in some cases.

About the Job

Officer provides general data information management support to DRC Poland Programme under the supervision of the MEAL Manager and technical guidance of the IM and Data Protection Specialist. The role provides technical solutions and support in reporting, data collection and integrity, data analysis and information management systems and ensures that all processes are in accordance with DRC standards. In close collaboration with the MEAL Manager, Officers and Specialist, the position will cover activities in Warsaw, Gdynia, Krakow, Wroclaw, Lublin, Rzeszów, Przemyśl and Medyka.

Support Programming and Project Implementation

• Provide training and support to staff and Partners on how to use data management tools effectively.
• Work closely with DRC and Partner staff to understand their data requirements and provide solutions for easier data reading.

Information Management

• Support monthly reporting to ActivityInfo.
• Conduct quality assurance checks to ensure data accuracy and completeness.
• Act as a focal point for IM-related issues for DRC and Partners’ teams.

Data Quality, Analysis, and Sharing

• Collect, manage, and analyze data using Excel and/or PowerBI and other data management tools.
• Create XLS forms in KoboToolbox for data collection.
• Develop and maintain databases and spreadsheets to ensure accurate and timely data management.
• Generate reports and data visualization products, such as reports, dashboards and infographics.
• Conduct quality assurance checks to ensure data accuracy and completeness.

About You

To be successful in this role we expect you to have at least 2 years of proven, relevant experience in a similar position ideally in humanitarian aid or emergency response programs. Moreover, we expect you to have:

• At least 2 years professional experience in a relevant field.
• Technical skills in database development, cloud-based technologies (especially SharePoint), data visualization and analysis (qualitative and quantitative).
• Strong experience with PowerBI and data collection tools, such as the KoboToolbox.
• IMS and/or Monitoring & Evaluation experience in humanitarian or emergency response programs is an asset.
• Able to think critically about IM, triangulating data when needed and with minimal guidance.
• Excellent visual design sense regarding clear and accurate presentation of data.
• Full professional proficiency in English.
• Professional proficiency in Polish, Ukrainian and/or Russian desired.

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.

We Offer

Contract Length: until 31.12.2023

Band: Non-Management, H Base salary range: from 11995 to 15320 PLN gross per month, based on experience.

Duty Station: Warsaw with frequent travels to field locations (Gdynia, Krakow, Wroclaw, Lublin, Rzeszów, Przemyśl, and Medyka) and additional ones, as required)

Start Date: Asap

We offer a competitive salary and benefits in accordance with the Danish Refugee Council’s Terms of Employment for national staff.

Application Process

All applicants must upload a cover letter and an updated CV in English. Applications sent by email will not be considered.

All applicants must already have the legal right to live and work in Poland without visa sponsorship or be EU/EFTA/Ukrainian citizens.

Closing date for applications: May 23th, 2023.

Applications will be reviewed, and interviews conducted on a rolling basis, and we, therefore, encourage you to apply as soon as possible.

For further information about the Danish Refugee Council, please consult our website drc.ngo.