Information Management and Referrals Officer

Contract

This is a DRC - National contract. More about DRC - National contracts.

WHO ARE WE?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

Reporting to the CCCM Team Leader, the overall responsibility of IM and Site Referrals Officer is to maintain up-to-date and accurate records of site information (including population, available services, and key needs); and - working closely with the CCCM Team Leader - to support site-level coordination of different services and assistance provided by DRC and other actors.

Working in the CCCM sector involves working in informal settlements and IDP sites and working together with other international and local organizations to coordinate implementation of humanitarian activities, support community-based site management mechanisms, and collect information on informal settlements for direct improvement on residents’ living conditions, coordinate services, and to advocate for the needs of site residents. Working as IM and Site Referrals Officer requires a proactive and conscientious individual with good communication skills and excellent organizational skills.

Responsibilities:

• Maintain up-to-date and accurate records of site information and humanitarian services and assistance provided in the sites and informal settlements
• In coordination with the CCCM Team Leader, actively refer major needs and issues in the sites to other partners and follow-up with partners to ensure that services are provided
• As requested by CCCM Team Leader, attend site management committee meetings to understand needs and gaps in the sites and settlements to support referrals to other actors.
• Support the CCCM Team Leader and CCCM Specialist to capacity-build staff of other partners.
• Directly contribute to other CCCM activities conducted by DRC such as assessments, support to community-based initiatives (CBIs), and emergency service provision, as requested by CCCM Team Leader

ABOUT YOU

To be successful in this role you must have:

Experience and technical competencies:

• University degree (BA) in relevant area (social sciences, civil engineering, logistics etc).
• Minimum two years of experience in international and/or local NGO; Emergency, Protection, Shelter, or WASH program, or in support functions (logistics, supply etc.) preferred
• Strong organizational skills
• Good understanding of protection and human rights
• Excellent representation, negotiation, interpersonal, and communication skills
• Strong team spirit and ability to work comfortably in multi-cultural contexts
• Good skills with basic software, such as MS Word and Excel
• Ability to come up with innovative solutions to unexpected and challenging problems

Preferable:

• Previous experience in working in DRC
• Strong protection, shelter, or WASH background is an asset.
• Strong English skills are desirable but not obligatory

Education/qualifications:

• Bachelor’s degree in any relevant field

Languages:

• Strong working proficiency in Pashto and Dari. Good English language skills are desirable.

We Offer:

• Salary and conditions will be in accordance with DRC salary scale

Application process:

Interested? Then apply for this position, all applicants must send a letter of motivation and DRC Job Application form, you can access our job application form from the below link.

DRC Job Application form link: https://www.acbar.org/Document/8060869251.docx

Note: Please attach the completed application form instead of CV along with your letter of motivation to the official DRC Job portal address mentioned in the job vacancy, Only DRC Job application form will be considering, please do not attached your CVs.

Female candidates are highly encouraged to apply