Information Management and Communication Associate

Volunteering IT & Telecom

Overview

Support coordination and information management within UN RCO in Uganda.

You have:

• Demonstrated interest or experience in data management, database administration, GIS, or situation analysis, ideally within a humanitarian or development setting.
• Experience working with development and humanitarian data and information products.
• Proficiency in data visualization software (e.g., Microsoft PowerBI, Tableau).
• Familiarity with mobile data collection platforms (KoBoToolbox, ODK).
• Familiarity with coordination mechanisms.
• Knowledge of monitoring and evaluation practices.
• Experience working in multicultural environments.
• Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded.
• Skills in advanced Microsoft Excel (pivot tables, complex formulas).
• Knowledge of mapping software (ArcGIS, QGIS) is highly desirable.
• Strong analytical and reporting skills.
• Solid computer literacy, including Microsoft Office applications.

Contract

This is a UNV contract. More about UNV contracts.

This UN Volunteer assignment will contribute to strengthening coordination, information management, reporting, and knowledge management functions within the United Nations Resident Coordinator's Office (RCO) in Uganda. The assignment will support the RCO in facilitating effective coordination across the United Nations Country Team (UNCT), strengthening RCO and inter-agency capacity on humanitarian and development information management, planning and reporting to inform strategic decision-making. Based in Kampala, the UN Volunteer will work closely with colleagues in the office, across UN agencies, government counterparts, development partners and other stakeholders. The UN Volunteer will contribute to the data analytic and dissemination capacity of the RCO and the UN system-wide across the Cooperation Framework, joint programmes, partnerships and financing mechanisms, humanitarian and other development initiatives, The assignment will also support the production of analytical and communication products, strengthen knowledge management practices, and facilitate information sharing among UN entities and external partners.

Under the direct supervision of the RCO senior humanitarian and partnership officer, the UN Volunteer will undertake the following tasks:

1. Coordination support

• Support and strengthen the overall coordination functions of the UN RCO. • Contribute to the preparation of background materials and analytical inputs for strategic discussions and engagement with partners. • Assist in preparation and documentation for meetings, events, field missions, visits by high-level delegations, policy dialogues and Cooperation Framework related engagements. • Support the tracking of action points, commitments, decisions and lessons arising from coordination mechanisms. • Any other assigned duties or tasks, as appropriate

2. Information Management, Reporting and Knowledge Management

• Ensure availability of updated and quality data and information by collecting, analyzing and interpreting multiples datasets, identifying trends and patterns, create interactive dashboards (PowerBI, Tableau) and produce regular analytical reports • Design, develop, and maintain databases, digital information systems, and data collection frameworks • Collect, analyze and manage geographical data; develop maps, spatial data analyses, and infographics to highlight operational coverage and needs. • Support monitoring and evaluation processes of the United Nations such as annual reviews, joint steering committee and annual reporting by providing input to inform quality assurance for indicators, theories of change, and baseline/output metrics • Draft information products such as reports, charts and infographics to facilitate the dissemination of information to external stakeholders. • Contribute to the development and implementation of a dissemination plan for all information products

3. Communication and Knowledge Management support

• Support the elaboration of communication and visibility products highlighting the impact of UN programmes and partnerships in Uganda. • Collaborate with the RCO Comms team to create knowledge products, such as documenting best practices, success stories, and infographics. • Assist or contribute to the production of information products such as situation overviews, snapshots, maps and briefing packs for internal and external use. • Support the organization, maintenance and continuous improvement of knowledge management systems and shared information platforms within the RCO. • Support internal knowledge-sharing across the UNCT and external partners, including through newsletters, briefs, and dedicated information-sharing platforms. • Maintain regular engagement with UN entities and partners to facilitate timely submission of information, reports and communication materials. • Contribute to the development of standardized templates, guidance materials and tools to strengthen information sharing and reporting practices.

• Adaptability and Flexibility • Commitment and Motivation • Commitment to Continuous Learning • Communication • Creativity • Ethics and Values • Integrity • Knowledge Sharing • Professionalism • Respect for Diversity • Self-Management • Technological Awareness • Working in Teams

Demonstrated interest or experience in data management, database administration, GIS, or situation analysis, ideally within a humanitarian or development setting • Experience working with development and humanitarian data and information products • Proficiency in data visualization software (e.g., Microsoft PowerBI, Tableau). • Familiarity with mobile data collection platforms (KoBoToolbox, ODK). • Familiarity with coordination mechanisms • Knowledge of monitoring and evaluation practices • Experience working in multicultural environments • Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded.

Skills in: • Advanced Microsoft Excel skills (pivot tables, complex formulas). • Knowledge of mapping software (ArcGIS, QGIS) is highly desirable. • Strong analytical and reporting skills • Solid computer literacy, including Microsoft Office applications

The assignment will be based in Kampala, Uganda, the country’s capital and main administrative and commercial center. Kampala hosts numerous international organizations, UN agencies and humanitarian partners. Basic services such as healthcare, banking, telecommunications and transportation are available. Uganda hosts one of the largest refugee populations in Africa and continues to play a central role in regional humanitarian response efforts.

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Potential interview questions

Added 17 days ago - Updated 3 hours ago - Source: unv.org