Information Communication Technology Specialist, P3, TA, 364 days, for non Ethiopian nationals (internal & external advertisement)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 120,185 USD and 157,373 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, support

How can you make a difference?

The purpose of the role is to carry out broad ICT functions and enable the provision of ICT solutions and services and assist in the delivery of results in a large size office including support to field offices.

I. Key functions, accountabilities and related duties or tasks

Summary of the key functions, accountabilities and related duties or tasks include:

1. Enable continuous operation of ICT infrastructure and accessibility to ICT solutions and services.
2. Provide help, support, and assist with capacity building and knowledge management.
3. Support operational and administrative tasks related to ICT.
4. Assist in the delivery of results as per the ICT Workplan

1. Enable continuous operation of ICT infrastructure and accessibility to ICT solutions and services.

1. • Ensure physical and logical security and safety of ICT environment and infrastructure.
   • Operate ICT infrastructure –environment, hardware, network, and telecommunications.
   • Assist in the management of contracts for ICT for services and products.
   • Implement corporate solutions, services and keep systems and applications up and running.
   • Manage changes and apply upgrades, security updates and patches.
   • Conduct or supervise the provision of preventive and corrective maintenance.
   • Manage emergency telecommunication operations and equipment.
   • Manage ICT disaster recovery plans.
   • Monitor, assess and verify the use of ICT resources to ensure compliance.
   • Escalate compliance exceptions (proactive) and deviations (reactive).

2. Assist in the delivery of results and innovation

• Spearhead approved innovation initiatives and work closely with programme staff to facilitate proper implementation.
• Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries.
• Study and understand the business requirements, i.e., PPP, RBM, HACT, etc. to improve the delivery of results.
• Advise programme staff to build an expert team to build better relationships with counterparts and implementing partners.
• Support counterparts and implementing partners to build capacity and nurture independence.
• Assist in the selection of training providers and the development of training materials.
• Collaborate with C4D and use their advocacy, outreach, and dissemination tools for better utilization of technology to advance the delivery of results.
• Assist in the facilitation of project management methodologies trainings and support the application by staff, counterparts and implementing partners.

3. Assist with capacity building and knowledge management:

• Ensure administration of the Office Enterprise Content management site (ECM)
• Distribute ICT-related communication materials from NYHQ, GSSC or regional office.
• Prepare and circulate internal ICT-related communications –emails, manuals, newsletters, flyers, best practices, FAQs…
• Offer or coordinate training workshops or clinics to build end-users capacity or to introduce new solutions and services.
• Share local experience and lessons learned with regional office, GSSC or ITSS for the collective benefit.
• Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies.
• Support opportunities to improve productively, efficiency, effectiveness, and foster innovation.
• Stay abreast of ICT trends, developments, and best practices through professional development –journals, training, certification, etc.

4. Support operational and administrative tasks:

• Manage and supervise two (2) ICT Staff.
• Manage Office Table of Authority related roles and workflows in VISION
• Participate in inter-agency events, meetings or discussions to present UNICEF ICT interests, priorities, and position.
• Act as ICT focal point for Emergency preparedness.
• Work closely with Administration and Finance on budget, billing certification, inventory, and asset management.
• Assist in providing information for reports, reviews, or audits.
• Liaise with regional office, GSSC and ITSS to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.

To qualify as an advocate for every child you will have…

• An advanced university degree is required in computer science, software engineering, information technology management, business administration or another relevant technical field.

  *A first-level university degree in a relevant field combined with seven years of professional experience may be accepted in lieu of an advanced university degree.

• A minimum of Five ***[5] years*** of relevant professional experience in information technology management and business operations in a large international organization and/or corporation is required. Experience in a UN organization is an asset.

• Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming
• Fluency in English is required. Knowledge of another official UN language or a local language is an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to achieve impactful results (2)
• Manages ambiguity and complexity (2)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. We particularly encourage qualified female candidates to apply.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.