Information & Communication Technology Officer (Quality Assurance), NOA, Fixed Term, O/P Amman, Yemen MENA (#122960)

Contract

This is a NO-1 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-1 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

In the 1970s UNICEF established presence in Yemen to respond to the urgent needs of children in the poorest country in the Middle East. In 1991, Yemen ratified the Convention on the Rights of the Child, and it was enacted immediately. Since then, the country has been making steady progress for children until it plunged into a brutal conflict in 2015 but even before that, Yemen needed large amounts of humanitarian assistance.

In collaboration with local authorities, non-governmental organizations and community partners, UNICEF is working in all the governorates in Yemen to respond to the needs of children throughout the country with a continuum of services to help children survive and grow to their full potential through the following programmes: Health, Nutrition, Water, Sanitation and Hygiene, Basic Education*, and* Child protection.

For more on our work in Yemen, please visit our website: https://www.unicef.org/yemen/

How can you make a difference?

The purpose of this engagement is the maintenance, upgrade, and full operation of the MIS:

Summary of key functions/accountabilities:

1. Assistance with the transfer of MIS ownership from a third party: MIS fully transferred to PMU.

• Assist with the transfer of hosting, other services or licenses accounts and access rights.
• Quality assurance of transferred documentation, source code, etc.

2. Complement and update all documentation: Meet software development best practices quality standards.

• Ensure all transferred items are complete with related documentation.
• Complement and enhance database, code, and technical documentation to meet quality standards.

3. Support, maintain and upgrade MIS: Fully functional MIS solution, both Main-MIS and Minimal MIS as well as data exchange with other providers.

• Help analyze business and functional requirements and design test scenarios to prove an implementation fulfills its functional requirements, ensuring compliance with testing standards;
• Help design and write automated and manual test scripts and functions based on approved functional specifications and testing strategies;
• Assist in testing of prototypes or proof-of-concept efforts, ensuring that applicable quality attributes are met;
• Create and execute functional and performance tests to validate systems and services against functional and performance requirements and platform interoperability;
• Create and maintain technical documentation;
• Participate in all phases of the incident, problem, and change management processes;
• Research technologies, systems and products to meet the functional and performance testing needs for quality assurance.

4. Any other related tasks.

• Perform any related tasks requested by the direct supervisor or senior management.

To qualify as an advocate for every child you will have the below requirement:

1. Education****:

• University degree (Bachelor or higher) in computer science, software engineering, information technology related areas. Professional quality assurance or software development certification is an asset.

2. Work Experience:

• Minimum one (1) year of relevant professional experience in Software Development as Quality Assurance Officer with experience in CentOS Linux, Postgres, Java Enterprise Edition, RESTful Web Services, and Business Intelligence tools, preferably Kibana in large national or international entities.
• Ability to work with a team as well as independently in a multi-cultural and gender-sensitive environment.

Other skills and experience considered as assets in including candidates for this positions are:

• Skills in functional, non-functional, and RESTful web services testing.
• Experience in testing both web and mobile applications.
• Experience in scrum methodology and activities.
• Ability to manage quality assurance activities with development third parties.
• Ability to report and track defects in systems in timely manner.
• Ability to design UI screens for both web and mobile applications
• Skills to maintain quality metrices and calculate defect rates in iterations.
• Strong communication skills with development and business teams.
• Automation testing is a plus.
• ISTQB or any quality assurance certification is a plus.

3. Language Proficiency:

• Fluency in English and Arabic is required.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter Here

Competencies required for this post are...

1. Builds and maintains partnerships. (1)
2. Demonstrates self-awareness and ethical awareness. (1)
3. Drive to achieve results for impact. (1)
4. Innovates and embraces change. (1)
5. Manages ambiguity and complexity. (1)
6. Thinks and acts strategically. (1)
7. Works collaboratively with others. (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

Female candidates are especially encouraged to apply and please take a look at some of our entitlements for our female staff members: Female Entitlements Edited2.jpg

While UNICEF seeks to recruit the best talent in the Jordanian labor market to be able to deliver the best possible services for the children in Jordan, we would like to make it clear that we never use any third party in any of the recruitment processes for all junior and senior positions advertised. All received applications are treated with high level of transparency and professionalism. Only applicants whose profiles meet the advertised job requirements will be considered and only within the announced deadline.

في حين تسعى اليونيسف لإستقطاب أفضل الكوادر في السوق الاردنية لتتمكن من تقديم أفضل خدمة للأطفال في اليمن، تود التنويه إلى أنها لا تستعين بأي شخص أو جهة (قد يقدم نفسهـ/ـا) كوسيط أو طرف ثالث في أي من عمليات التوظيف وفيما يخص جميع الوظائف، باستثناء الإعلان عبر وسائل الإعلام والمواقع الإليكترونية. إن اليونيسف، منظمة الطفولة، تعمل بمستوى عال من الشفافية والمهنية. ولا يتم التواصل إلا مع المتقدمين الذين توافقت مؤهلاتهم وخبراتهم مع الوظائف المعلن عنها والتي تقدموا لها في الموعد المعلن.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. A diverse and inclusive workforce is part of UNICEF’s DNA | UNICEF Careers, irrespective of their race\ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a Compensation, benefits and wellbeing | UNICEF Careers including parental leave, breastfeeding breaks and UNICEF provides reasonable accommodation for job candidates and personnel with disabilities | UNICEF Careers, UNCIEF strongly encourages the use of flexible working arrangements.

“UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles”.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

The successful candidate for this emergency recruitment MUST be available to commence work within 31 days of receiving an offer.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.