Information Communication Technology Officer, NOB, Warsaw, Poland

Entry IT & Telecom

Overview

Provide technical support and manage ICT solutions for humanitarian response.

You have:

• A university degree in computer science, software engineering, information technology management, business administration or related field.
• A minimum of two years of professional experience in information technology management and business operations in a large international organization and/or corporation. Experience in a UN organization is an asset.
• Certification and/or proven experience in ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluent in English and Polish. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, COMMITMENT.

Since February 2022, Poland has become home to estimated 2 million refugees (registered and unregistered), whereas 1.6 million refugees so far have sought the temporary protection and around one million of these refugees still have active registration for temporary protection in Poland. In the early weeks of the war, more than 100,000 people were fleeing Ukraine each day and Poland was taking the major brunt of the migration. At the peak of this displacement there were an estimated 3.5 million refugees from Ukraine in Poland. Around 90 percent of the refugees are women and children. This was, and remains, a mothers-and-children crisis. UNICEF declared an L3 emergency in March 2022 and provided successful and well-regarded humanitarian response, targeting more than 75 percent of the refugee population. In March 2023, the response was scaled down to L2, but the humanitarian needs remain. UNICEF reached out to around 1 million refugees during one year of its operations in Poland and these activities, by their nature, also have a positive spill-over effect on host communities and children from other nationalities.

How can you make a difference?

As part of its comprehensive response to the Ukrainian Refugee Crisis, UNICEF has established a Refugee Response Office in Poland in March 2022. In order to keep its operations smoothly running, the ICT Officer will carry out broad ICT functions and enable the provision of ICT solutions and services and assist in the delivery of results.

Key functions/accountabilities include:

• Provide technical and operational support to end-users.
• Ensure physical and logical security and safety of ICT environment and infrastructure.
• Operate ICT infrastructure –environment, hardware, network and telecommunications.
• Providing support in conferencing with ICT and audiovisual equipment as and when requested.
• Maintaining ICT inventory, manuals and other documentation. This may require the incumbent to lift, move, mount, or store equipment.
• Accountable for specialized support pertaining to routine ICT activities requiring thorough understanding and application of server, operating system, hardware and software documentation and functionality.
• Manage changes and apply upgrades, security updates and patches.
• Support the office business continuity plans development and ensure the inclusion of ICT inputs and perspective.
• Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform management.
• Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products.
• Provide oversight of providers and third-parties of ICT-related services and products to programme.
• Spearhead approved innovation initiatives and work closely with programme staff to facilitate proper implementation.

To qualify as an advocate for every child you will have…

• A university degree in computer science, software engineering, information technology management, business administration or related field.
• A minimum of two years of professional experience in information technology management and business operations in a large international organization and/or corporation. Experience in a UN organization is an asset.
• Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluent in English and Polish. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable male candidates are encouraged to apply.

UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

The VA is open to all (internal and external candidates) who are nationals of Poland.

Apply now

Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: unicef.org