Information and Outreach Officer

Volunteering Communications & PR Medical & Health

Overview

Support digital communication and graphic design for health initiatives.

You have:

• Advanced higher degree (Master's or equivalent) in communications, graphic design, journalism, public health, international relations, or a related field; a first-level university degree or equivalent combined with relevant professional experience may be accepted in lieu of an advanced university degree.
• At least 3 years of professional work experience at the national and/or international level in communications, graphic design, journalism, public health, international relations or other relevant programmes; experience with graphic design is an asset, as is experience working in the UN or other international development organization.
• Excellent oral and written skills; excellent drafting, formulation, reporting skills.
• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; adobe suite, UI/UX and collaborative design, familiarity with vector alternatives and layout applications; and office technology equipment.
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.
• Desirable: valid national driver's license and proven ability to drive manual gear 4x4 over rough terrain.
• Have affinity with or interest in public health and development communication, particularly in advancing sustainable health systems and universal health coverage volunteerism as a mechanism for durable development, and the UN System.

Contract

This is a UNV contract. More about UNV contracts.

The World Health Organization (WHO) was established in 1948 as the United Nations’ specialized agency for health. Its mandate is to promote health, keep the world safe, and serve vulnerable populations. The WHO Regional Office for Africa supports Member States in strengthening health systems, advancing universal health coverage, and improving health outcomes across the African Region. Within the Health Systems and Services Department, the Health Financing and Governance Team provides technical support on health financing reforms, public financial management for health, governance, accountability and financial protection. The Health Financing and Governance Team supports Member States through analytical work, technical assistance, evidence generation and policy dialogue. From 2026 onwards, the team will implement an expanded portfolio of multi‑country initiatives supported by development partners, increasing the volume of technical, analytical, and advocacy outputs produced at regional and country levels. These activities heighten the need for clear communication, strong digital presence, and professionally designed products aligned with WHO standards. The Digital Media and Graphic Design Officer UN Volunteer will support these efforts by strengthening digital communication, improving the visual presentation of technical outputs and enhancing the accessibility and visibility of the team’s work for internal and external audiences.

Under the overall supervision of the Hiring Manager and in close collaboration with HFG technical staff and the HSS Communications team, the UN Volunteer will undertake the following tasks: • Support the development, drafting, editing and proofreading of communication products, including policy briefs, reports, presentations, newsletters and web content. • Translate complex technical information on health financing and governance into clear, audience‑appropriate communication materials. • Design and format reports, policy briefs, fact sheets, presentations and other products in compliance with WHO branding and accessibility standards. • Develop visual content such as infographics, charts, and basic digital assets to support technical and advocacy products. • Support digital communication activities, including content for websites, intranet pages and social media channels, in coordination with relevant communications teams. • Support documentation and visibility of meetings, workshops, and regional or country‑level events, as required. • Liaise with technical staff to collect inputs, ensure quality control and support timely delivery of communication outputs.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management

• Advanced higher degree (Master’s or equivalent) in communications, graphic design, journalism, public health, international relations, or a related field.; a first-level university degree or equivalent combined with relevant professional experience may be accepted in lieu of an advanced university degree; • At least 3 years of professional work experience at the national and/or international level in communications, graphic design, journalism, public health, international relations or other relevant programmes; experience with graphic design is an asset, as is experience working in the UN or other international development organization; • Other desired/mandatory required technical knowledge • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; adobe suite, UI/UX and collaborative design, familiarity with vector alternatives and layout applications; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Desirable: valid national driver’s license and proven ability to drive manual gear 4x4 over rough terrain; (if not applicable, delete) • Sound security awareness; • Have affinity with or interest in public health and development communication, particularly in advancing sustainable health systems and universal health coverage volunteerism as a mechanism for durable development, and the UN System.

The Republic of Congo is a low-middle income country, located in Central Africa sub-region. The country shares boundaries with Gabon in the South-West, Cameroon and Central Republic Africa in the North and North-East, the Democratic Republic of Congo in the East, Angola and Atlantic Ocean in the South.

Since 2014, the Republic of Congo is experiencing an economic downturn, affecting the economic growth (-5 per cent in 2017). Because of the persistent drop in the price of oil, this situation drove to the decline of the gross domestic product per capita, from $3,196 in 2013 to $1,658 in 2017. Nevertheless, the country is globally stable and safe in the main urban and rural areas.

Frequent disruptions are recorded in the electricity supply, particularly in Brazzaville (political capital) and Pointe-Noire (economic capital). The living cost is relatively affordable, but some concerns with the cost of decent housing should be noted. The population enjoys dressing in style and loves music both profane and religious.

According to United Nations security standards, life and travel in Brazzaville and in the other areas major are secure.

The Republic of Congo is a unique country. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

Apply now

Potential interview questions

Added 15 days ago - Updated 1 day ago - Source: unv.org