Individual Giving and Donor Engagement Associate

Volunteering Admin

Overview

Support individual giving and donor engagement activities for UNICEF Bangladesh.

You have:

• Minimum 1 year of relevant experience in administration, coordination, office support, customer service, communications, event support, fundraising support, donor relations, private sector engagement, CSR, media, advertising, or a related area is required.
• Experience with a development organization, UN agency, NGO, corporate office, CSR team, foundation, advertising agency, media organization, communications agency, payment service provider, or service-oriented organization will be considered relevant.
• Good administrative, coordination, follow-up, and organizational skills, including the ability to maintain trackers, update records, support meetings and events, prepare notes and summaries, coordinate with internal teams and service providers, and follow up on pending actions.
• Ability to support donor data follow-up, payment platform coordination, CRM-related updates, reporting inputs, and donor engagement activities.
• Good computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and online collaboration platforms, are required.

Contract

This is a UNV contract. More about UNV contracts.

This United Nations Volunteers assignment is part of UNICEF Bangladesh Country Office’s Private Sector Fundraising and Partnerships Team, under the Representative’s Office. The Individual Giving and Donor Engagement Associate will work under the direct supervision of the Partnerships Officer, Private Sector Fundraising and Partnerships, and will provide administrative and coordination support to the local fundraising team, with a particular focus on individual giving.

The position will support day-to-day follow-up with internal teams, service providers, payment platform partners, and other stakeholders to help ensure smooth implementation of individual giving activities, donor acquisition and retention efforts, and donor engagement processes. The assignment will contribute to UNICEF Bangladesh’s efforts to strengthen local private sector fundraising, including individual giving, corporate and foundation partnerships, and donor stewardship.

The role will support operational follow-up, donor journey management, donor data coordination, reporting inputs, event and activation support, and CRM-related processes. By providing timely administrative and coordination support, the UN Volunteer will help the team improve donor engagement, maintain accurate information, and support fundraising activities that contribute to UNICEF’s programmes for children in Bangladesh.

Under the direct supervision of the Partnerships Officer, Private Sector Fundraising and Partnerships, the UN Volunteer will undertake the following tasks:

• Support the day-to-day administration and coordination of individual giving and local fundraising activities. • Assist with donor acquisition and retention follow-up. • Support donor journey coordination. • Support donor data tracking. • Maintain CRM-related updates. • Coordinate with payment platform partners. • Maintain regular communication with service providers and internal teams. • Support coordination with Finance, Operations, Communication, and Programme colleagues to help process fundraising-related requests. • Prepare basic reports and updates. • Maintain trackers and organize documents. • Follow up on pending actions. • Support fundraising events, donor engagement activities, and activations. • Support visibility arrangements, meeting logistics, and administrative preparations. • Help ensure that donor information, payment-related follow-up, service provider coordination, and reporting inputs are handled in a timely, organized, and professional manner. • Perform any other related duties as assigned by the supervisor.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management

• Minimum 1 year of relevant experience in administration, coordination, office support, customer service, communications, event support, fundraising support, donor relations, private sector engagement, CSR, media, advertising, or a related area is required.

• Experience with a development organization, UN agency, NGO, corporate office, CSR team, foundation, advertising agency, media organization, communications agency, payment service provider, or service-oriented organization will be considered relevant.

• Good administrative, coordination, follow-up, and organizational skills, including the ability to maintain trackers, update records, support meetings and events, prepare notes and summaries, coordinate with internal teams and service providers, and follow up on pending actions.

• Ability to support donor data follow-up, payment platform coordination, CRM-related updates, reporting inputs, and donor engagement activities.

• Good computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and online collaboration platforms, are required.

Dhaka is located in central Bangladesh along the Buriganga River. Not only is it the capital city, but it is also the largest in the country. It is the centre of political, cultural, and economic life in Bangladesh. The official language is Bengali, while English is the working language of UN Agencies. In recent decades, Dhaka has seen the modernization of services, communications, and public works. The city is attracting large foreign investments and greater volumes of commerce and trade. It is also experiencing an increasing influx of people from across the nation; this has reportedly made Dhaka one of the fastest-growing cities in the world. Good English-speaking medical, dental services, and educational centres are available for internationals.

Dhaka is connected to other cities by rail, road, and by air and internationals can move easily from one city to another. Dhaka has venerable green spaces, including many gardens and parks, historical places, and nice restaurants. The weather is tropical - hot and very humid during the summer monsoon season (April-September) and drier and cooler in the winter (October-March).

You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.

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Potential interview questions

Added 6 days ago - Updated 1 hour ago - Source: unv.org