Individual Contractor - Tour Guide
Fulfill the role of a UN tour guide in Vienna and conduct tours.
This opening expired 1 year ago.
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Overview
Fulfill the role of a UN tour guide in Vienna and conduct tours.
You have:
- High school diploma or equivalent is required.
- Proven interest in and good knowledge of the work and structure of the United Nations is required.
- Fluency in English and German is required; fluency in an additional language is an advantage.
- Excellent presentation and communication skills are required.
- Flexibility and good judgement are required.
- Full (unlimited) access to the Austrian labour market is required for the period of engagement.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
A better understanding among the public of the work of the United Nations and the Vienna-based organizations; client satisfaction with the VIC guided tours.
Work Location
Vienna
Expected duration
2.-12.25,extendable
Duties and Responsibilities
The contractor will, under the supervision of the Chief of Visitors Service, serve as a UN tour guide in Vienna. The contractor will carry out the following activities: • Conduct guided tours of the Vienna International Centre for children and adults in accordance with given concepts/scripts for the different tour formats • Provide visitors with basic facts on the United Nations as an organization and its presence in Vienna • Explain exhibits, displays and audiovisual material used for tours • Provide up-to-date information on the work of the United Nations and its priority issues including the Sustainable Development Goals • Answer questions about the United Nations • If needed, conduct inter-active virtual guided tours online through videoconferencing platforms like Microsoft Teams in accordance with given concepts and multimedia resources • Participate in promotional activities • Participate in the Service’s tour dispatching operation • Perform other small support tasks as assigned by the tour coordinator, such as preparing tour materials, assisting with public inquiries, maintaining information materials in the Visitors Centre, and supporting the sale of small auxiliary souvenirs • If requested travel to conduct official functions. Additionally it is expected from the contractor that he/she: • Shows professionalism in work and behaviour, actively engages in teamwork to facilitate smooth tour operations, and uses resources provided by the UN in accordance with the UN standards and regulations • Attends formal training sessions and staff meetings and keeps him/herself informed on UN-related developments using the information provided by the Visitors Service, other UN sources and the media • Adheres to the uniform dress code for tour guides • Maintains a minimum availability of one hundred weekdays per calendar year during which he/she is able to conduct tours if required. Tour Guides may be photographed or filmed during the conduct of their duties. By signature of their contract tour guides give consent for UNIS Vienna to publish the resulting images for promotional purposes.
Qualifications/special skills
High school diploma or equivalent is required A proven interest in, and good knowledge of, the work and structure of the United Nations is required. Excellent presentation and communication skills, flexibility and good judgement are required. A high degree of professionalism, client-orientation, teamwork and technological awareness are desirable strengths. Applicants require full (unlimited) access to the Austrian labour market for the period of their engagement as tour guide. Proof may be requested prior to issuance of the contract.
Languages
English and French are the working languages of the UN Secretariat. For this position, fluency in English and German is required. Fluency in an additional language is an advantage. Due to the current needs of the Service, fluent speakers of Arabic, Chinese, French, Hungarian, Russian, Slovak or Spanish are especially encouraged to apply.
Additional Information
The Visitors Service of the UN Information Service in Vienna seeks to enhance public understanding of the work and role of the United Nations and its Vienna presence through guided tours and lectures, while generating income for the Organization, as mandated by UN Member States. The Service usually welcomes more than 50,000 visitors per year. Tour guides come from a variety of geographical and language backgrounds, reflecting the diversity of the UN membership. Guided tours are conducted by tour guides in different languages in accordance with the daily work plan and needs of the Service. A large proportion of visitors are children and young people. Tours expected to be offered next year include a general “The UN in Vienna” tour for all audiences, an inter-active tour for high school groups on the Sustainable Development Goals, special programmes for younger children, a focus tour on art in the Vienna International Centre, and virtual tours if required. More information: http://www.unvienna.org/visit
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you had to present to a diverse audience? | This question assesses your ability to adapt your presentation style to various groups. | Share an example that highlights how you tailored your message to engage different backgrounds. |
| How do you handle questions you may not know the answer to while guiding a tour? | The interviewer wants to see how you manage uncertainty and maintain professionalism. | Pro members can see the explanation. |
| What strategies do you use to keep your audience engaged during a tour? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where teamwork improved the outcome of a project or event you were involved in. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay informed about the UN’s initiatives and updates? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
careers.un.org
