Individual Contractor - Senior Mail Clerk
Ensure smooth and timely mail dispatch for UNPA.
Overview
Ensure smooth and timely mail dispatch for UNPA.
You have:
- A high school diploma is required.
- A minimum of 6 months of work experience is required.
- Good knowledge of UNPA philatelic products is required.
- Good knowledge of postal rules and regulations is required.
- Good manual skills to handle stamps and other philatelic products is desirable.
- Professionalism, client-orientation and accountability is required.
- Flexibility in working days is required.
- Fluency in English and German is required.
- Knowledge of another official United Nations language is an advantage.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
Smooth function of dispatching customers’ orders, accurate franking and correct cancellation. The handling and shipping of pouches and envelopes are sent out to UNPA customers and UNPA offices in a timely manner. Successful performance of specific tasks and functions as outlined above. Expedited dispatch work and satisfied customers.
Work Location
Home-based and Vienna Headquarters.
Expected duration
1 Nov 2024 to 28 Mar 2025 (103 working days - 309 working hours) with possibility of extension.
Duties and Responsibilities
Under the direct supervision of the Mail Operations' Supervisor and overall guidance of the Officer-in-Charge, UNPA Europe, the contractor will prepare all outgoing mails by affixing correct postage and applying correct cancellation as per established postal rules and regulations, as well as provide special cancellations as per customers’ requests. Additionally, the contractor will maintain records and accurate recording of the number and weight of all mails received for dispatch, and all outgoing mails deposited with the Austrian Post or UNOV Mailroom for dispatch. Keep and provide monthly records of the number of registered mails sent out. Provide other statistical information as required.
Qualifications/special skills
A high school diploma is required. A minimum of 6 months of work experience is required. Good knowledge of UNPA philatelic products is required. Good knowledge of postal rules and regulations is required. Good manual skills to handle stamps and other philatelic products is desirable. Professionalism, client-orientation and accountability is required. Flexibility in working days is required.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in English and German is required. Knowledge of another official United Nations language is an advantage.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you had to handle a large volume of mail and ensure accuracy? | This question assesses your organizational skills and ability to manage workload efficiently. | Provide specific examples of methods you used to prioritize and verify mail. |
| How do you ensure compliance with postal rules and regulations in your daily tasks? | Interviewers need to know your understanding of and adherence to rules. | Pro members can see the explanation. |
| Describe how you handle customer inquiries or dissatisfaction. Can you provide an example? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to maintain accurate records of mail operations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of a situation where you had to work flexibly or adapt your schedule. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |