Individual Contractor SCRUM Master for UNICEF Seal, Brasilia, Brazil

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Application deadline 2 years ago: Monday 20 Dec 2021 at 02:55 UTC

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, commitment.

The UNICEF Seal is an initiative from the United Nations Children's Fund (UNICEF) to encourage and recognize real and positive advances in the promotion, realization and guarantee of the rights of children and adolescents in municipalities in the Semi-Arid region and in the Brazilian Legal Amazon. By joining the UNICEF Seal, the municipality is committed to strengthen its public policies for childhood and adolescence as a priority.

The current edition (2021 – 2024) has 2,023 municipalities that spontaneously joined the initiative. The methodology of this edition proposes to municipal representatives the implementation of integrated actions distributed in 7 systemic outcomes and the monitoring of 7 social indicators[1] that will help municipalities comply with the Convention on the Rights of the Child, which in Brazil is reflected in the “Estatuto da Criança e do Adolescente” (ECA).

The actions foreseen in the UNICEF Seal methodology are aligned with 8 of the 17 Sustainable Development Goals (SDGs), a global agenda agreed by all Member States of the United Nations until 2030.

The consultant will work in a team of 2 full stack developers and 1 UX/UI designer to develop and deliver three interactive and integrated data panels / dashboards to visualize and generate organized reports on the information generated during the implementation of the UNICEF Seal, edition 2021-2024. Each panel will represent one of the axes of the initiative and will generate different information:

  • Systemic outcomes: Systemic outcomes is an expression used to define a result that remains in a sustainable way in the municipality. It takes the form of an action, program, plan, policy, decree, law or other measure of a permanent nature, formally approved and implemented by local public actors. In addition, the activities carried out will generate points that will follow specific rules for the classification of municipalities during the implementation of the UNICEF Seal.
  • Social impact: This axis is composed of a set of social indicators, already mentioned above, built with data from official national sources for the diagnosis, monitoring and evaluation of the impact of public policies aimed at children and adolescents in the municipality. This axis aims to support the municipality in the diagnosis, monitoring and evaluation of indicators that reflect the local situation in guaranteeing the rights of children and adolescents. Like the systemic outcome axis, this axis has a set of rules that will define the municipality's classification in the UNICEF Seal.
  • Participation and management by results: This axis aims to contribute to expand participatory processes in the municipality, value and encourage the participation of adolescents, structure a Municipal Action Plan for the Rights of Children and Adolescents and ensure the functioning of the Municipal Council for the Rights of Children and the Adolescent – ​​CMDCA and the Guardianship Council. Like the others, there will also be a set of rules that will define whether or not the municipality is able to earn the UNICEF Seal.

[1] Systemic Outcome 1 – Child Development in Early Childhood; Systemic Result 2 - Quality education for all; Systemic Outcome 3 - Hygiene habits and guaranteed access to water for all children and adolescents in schools; Systemic Result 4 – Education, work and professional training opportunities for adolescents and young people; Systemic Outcome 5 – Comprehensive development, mental health and well-being of children and adolescents in the second decade of life; Systemic Result 6 - Prevention and responses to violence against children and adolescents; and Systemic Result 7 - Social protection and comprehensive care for vulnerable families via intersectoral services.

(I) Percentage of 1-year-old children who received the Triple Viral D2 vaccine; (ii) Percentage of elementary school students who dropped out of school (public network); (iii) Percentage of students in the final years of elementary school who dropped out of school (public network); (iv) Percentage of teenagers between 15 and 17 years old who are enrolled in high school; (v) Percentage of live births to mothers between 10 and 19 years old; (vi) Percentage of public schools with an adequate source of access to water services; and (vii) Percentage of cases of violence against children and adolescents properly registered on the SIPIA portal; (viii) Monthly average of families followed by PAIF by total families in the single registry in December.

How can you make a difference?

The consultancy seeks to meet our current needs for software development and implementation of technological innovations in ​​Social Policies, Monitoring and Evaluation areas, in line with Component 2.3 of the Brazil 2021-2024 Programme.

It should assist the UNICEF Office in Brazil, contributing technical inputs to implement T4D-related innovations; identify, solve problems and face the challenges of the software system to be developed; support in defining software architecture and implementing new software modules; conduct routine user testing of any new features and provide quality assurance and end-user experience documentation for review; strengthen the office's capacity to carry out T4D-related projects and maximize the potential for expansion and deployment of T4D; and provide coding expertise to create innovative solutions.

The object of this term of reference, contemplates more specifically the development of three public and interactive panels for the visualization of data that will help the municipal representatives in the monitoring of the actions developed locally, and the reflection of this work in the evolution of social indicators. These panels will not require login and password controlled access.

The development of the panel will be the responsibility of UNICEF, but implementing partners, partner organizations, governments, etc. will actively participate in the governance structure, offering suggestions and improvements, during the development of the panel.

T4D consultants will be directly supervised by the ICT Officer (Innovation Focal Point).

A team consisting of two senior software developers (ideally both capable of Full Stack development, but alternatively, one can be specialized in Front End development and one specialized in Back End development), and a designer (UX) will be hired for this initiative. /UI).

Expected results:

Expected result #1:

Support the proper implementation of the SCRUM framework and to ensure that all practices related to this are well executed.

  1. Activities:

Essential Duties:

- Doing everything possible to ensure delighting customers.

- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.

- Guiding the team on how to get the most of out self organization.

- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

- Facilitating getting the work done without coercion, assigning, or dictating the work.

- Facilitating discussion, decision making, and conflict resolution

- Assisting with internal and external communication, improving transparency, and radiating information

- Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

- Providing all support to the team using a servant leadership style whenever possible, and leading by example

  1. Expected result #2: Support the technical planning and implementation of new modules related to UNICEF Seal dashboard, prioritized by the Monitoring and Evaluation area, to increase the availability of innovative solutions for UNICEF in Brazil.

Activities:

a) Support with coordination of the development / establishment of a technological evolution roadmap, including planning the implementation of new complete modules to be integrated into the current platform or the development of completely new platforms.

b) Help maintain the backlog of pending issues and development progress on the ZenHub platform, keeping the information accurate and updated.

c) Technically and operationally support the preparation of technical materials / documentation - in accordance with organizational processes and management systems - to support the area of M&E in program planning, results-based planning (RBM) and monitoring and evaluation of results, including inputs for annual reporting and analysis.

d) Incremental software releases related to this item should be done monthly and each major release every four months.

Deliverables:

  • Support the software development and maintenance activities of the UNICEF Seal Dashboard and related technologies and provide incremental updates.
  • Support the technical planning and implementation of new modules related to UNICEF Seal dashboard, prioritized by the Social Policy and M&E area, to increase the availability of innovative solutions for UNICEF in Brazil.

Performance Indicators:

For this innovation project we will use the SCRUM framework as project execution methodology. In SCRUM, development cycles occur every two weeks, based on demands prioritized by key stakeholders and the product owner at the beginning of each sprint (defined during the Sprint planning meetings).

The above results will be measured through functional software releases committed to UNICEF's private repository on GitHub and through periodic meetings with UNICEF Social Policy and M&E representatives, where the results will be presented and subject to formal approval. Therefore, twice a month we must wait for the delivery of a new set of features and once a month we must generate a new software version that will go live.

1.1. Deliverable: Software release 1.0.

1.2. Duration (how many days are needed): 29 days

1.3. Deadline (final delivery date): February 14th 2022.

1.4. Payment: 1/6 of contract fee (R$13.150,00)

2.1. Deliverable: Software release 1.1.

2.2. Duration (how many days are needed): 29 days

2.3. Deadline (final delivery date): March 14th 2022

2.4. Payment: 1/6 of contract fee (R$13.150,00)

3.1. Deliverable: Software release 1.2.

3.2. Duration (how many days are needed): 33 days

3.3. Deadline (final delivery date): April 15th 2022

3.4. Payment: 1/6 of contract fee (R$13.150,00)

4.1. Deliverable: Software release 1.3.

4.2. Duration (how many days are needed): 31 days

4.3. Deadline (final delivery date): May 16th 2022

2.4. Payment: 1/6 of contract fee (R$13.150,00)

5.1. Deliverable: Software release 1.4.

5.2. Duration (how many days are needed): 32 days

5.3. Deadline (final delivery date): June 17th 2022

5.4. Payment: 1/6 of contract fee (R$13.150,00)

6.1. Deliverable: Alpha version of a dashboard / data panel to visualize and generate organized reports on the systemic outcomes achieved by the municipalities in the context of the UNICEF Seal.

6.2. Duration (how many days are needed): 35 days

6.3. Deadline (final delivery date): July 22nd 2022

6.4. Payment: 1/6 of contract fee (R$13.150,00)

The amounts to be paid will only be forwarded for completion upon delivery of each of the products registered above and after analysis and approval of the reports by the UNICEF supervisor of the contract.

During project execution, UNICEF will use a SCRUM methodology to ensure quality of results and good communication. One of the requirements for this is to have the development team (software developers, scrum master and designer) and the product owner working in the same environment, whenever it would be required by the supervisor. Thus, the workplace will be at the UNICEF Brazil Office, located in Brasília at SEPN 510 Ed. Ministry of Health II, 1st Floor - Asa Norte, and normal working hours are from Monday to Thursday, from 9:00 until 12:00 and from 13:00 until 18:00, and on Fridays, from 9:00 until 14:00.

Remote work must be pre-agreed with the supervisor, prior to the event.

Only candidates who reside in and around Brasilia or who intend to move to the region will be considered.

PERFORMANCE INDICATORS

(example: timely delivery of reports, accuracy of documents, good analysing competencies)

  • Punctuality in meeting deadlines.
  • Quality of content.
  • It is important to be able to perform all SCRUM ceremonies such as (Sprint planning meeting, daily meetings, Sprint review meeting, Sprint retrospective meeting) and maintain good communication with other team members (scrum master and product owner) ) and the main stakeholders who will work during the same period in the UNICEF office.

Technical background, and experience required

SCRUM Master (1 professional):

- Minimum 1-2 years of professional experience as a key contributor to software development projects as SCRUM Master plus University Degree in related areas, or a minimum of 5 years of equivalent professional work experience as a key contributor to software development projects as SCRUM Master may be considered instead of University Degree.

- First level Scrum Master certification (CSM, PSM I).

- Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.

- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

- Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

Preferred Skills/Experience

- Second level Scrum Master certification (CSP, PSM II).

- Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.

- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

- Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

- Applicable knowledge of the technologies used by the team.

- Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

- Previous experience as a team lead.

- Excellent communication and mentoring skills.

Key competences

Builds and maintains partnerships;

Demonstrates self-awareness and ethical awareness;

Drive to achieve results for impact;

Innovates and embraces change;

Manages ambiguity and complexity;

Thinks and acts strategically;

Works collaboratively with others.

Core Values

  1. Care
  2. Respect
  3. Integrity
  4. Trust
  5. Accountability

General Conditions: Procedures and Logistics

  • UNICEF will provide the individual contractor all required core equipment and material for fulfilling his duty, including computer.
  • There is no need of travels for this work to be completed.
  • No contract may commence unless the contract is signed by both UNICEF and the consultant or individual Contractor.
  • Consultants / ICs will not have supervisory responsibilities or authority on UNICEF budget.

Insurance and health coverage

  • The contractor is fully responsible for arranging, at his or her own expenses, such life, health and other forms of insurance covering the term of the contract as he or she considers appropriate.
  • The contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members.

Payment of fee

  • The payment will be based on submission of agreed deliverables.
  • UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

    Restrictions

  • Consultants and individual contractors may not receive training at the expense of UNICEF. Notwithstanding, consultants and individual contracts must complete the applicable mandatory trainings.

  • In case of government officials, the contract cannot be issued without prior written clearance by the Government​, or unless on leave without pay.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF's policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

UNICEF is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Added 2 years ago - Updated 2 years ago - Source: unicef.org