Individual Contractor – Knowledge Management, UNICEF Thailand Country Office, Bangkok, Job No

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UNICEF - United Nations Children's Fund

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Application deadline 2 months ago: Monday 19 Sep 2022 at 16:55 UTC

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This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

UNICEF works to ensure the rights of all children in the East Asia and Pacific Region. This means the rights of every child living in this country, irrespective of their nationality, gender, religion or ethnicity, to:

  • survival – to basic healthcare, peace and security;
  • development – to a good education, a loving home and adequate nutrition;
  • protection – from abuse, neglect, trafficking, child labour and other forms of exploitation; and
  • participation – to express opinions, be listened to and take part in making any decisions that affect them

How can you make a difference?

UNICEF Thailand Country Office (TCO) is seeking an individual National consultant to assist the office to roll out the Knowledge Management (KM) framework and action plan that will support TCO to be become a knowledge hub for issues impacting child well-being in Thailand. Under the supervision of the Planning, Monitoring and Reporting Specialist, the KM consultant will support TCO to develop a well-maintained knowledge management system that gathers, extracts, packages, maintains, distributes and continually updates evidence, data and knowledge for internal and external audiences, with the goal of establishing and positioning UNICEF Thailand as a knowledge center on children and issues affecting them, to inform UNICEF’s strategic policy/advocacy and resource mobilization objectives and to develop a culture of learning and information exchange; continuously identify and promote opportunities for innovation withing the office across the Country Programme priorities and document and disseminate best practices and lessons learned.

Work Assignment:

a. Support in rolling out of the KM framework and implementation of the associated action plan.

  • Under the supervision of the Supervisor, manage, implement and update the KM Framework and associated workplans.
  • Maintain close coordination with all the Office sections (Programme, PSFR, Cross-sectoral and Operations), RO and HQ KM Officers for effective overall implementation of the KM Framework including decisions and recommendations on the design, planning and the on-going development of tools for the exchange and dissemination of programme knowledge, best practices, lessons learned for sharing with target audiences including our partners.
  • In the implementation of the KM Framework, support to establish and strengthen knowledge partners with likeminded organizations working on issues affecting children in Thailand.

b. Documentation of best practices and lessons learned.

  • Promote a better understanding KM within TCO with ultimate objective of contributing to a culture of learning within the office and among key partners.
  • Ensure rapid and accurate information and knowledge dissemination to key audiences.
  • In close collaboration with sections, identify, extract, manage, package, and disseminate best practices and lessons learned in appropriate formats for target audiences. Ensure or enhance the quality, consistency, and appropriateness of knowledge for UNICEF Thailand’s strategic priorities on an on-going basis.
  • Ensure all knowledge materials are available and accessible in user-friendly database for use by UNICEF staff.

c. Identifying innovations and gaps.

  • Monitor and assess the use and effectiveness of best practices and lessons learned and their dissemination
  • Identify and develop innovative but practical KM approaches in close collaboration with all sections as well as RO and HQ KM Officers for effective overall coordination, quality assurance and dissemination to appropriate audiences.

d. Management of Knowledge Management tools and platforms.

  • Management of the Integrated Monitoring and Evaluation Plan (IMEP) which is a tool to plan, monitor and report on all evidence and knowledge generating activities
  • Collaborate closely with IT/T4D Officers to ensure that UNICEF SharePoint site and other online platforms are fully organized and optimized for strategic knowledge and information sharing.
  • Develop and implement modalities for sharing and knowledge exchange engaging with the RO drawing on expertise on HQ KM colleagues.
  • Ensure capacity building programme is implemented for relevant staff to manage the KM tools and platform.

Work Schedule and Deliverables: At the end of each month, the consultant will prepare a monthly progress report, highlighting main tasks undertaken/completed, which will be endorsed by the section head for monthly payments

Duration of Contract: September 2022 – 31 August 2023 (11.5 months)

Official Travel: Travel is not anticipated in this assignment. However, some field travel may be required based on the need of KM (e.g., documentation from field etc.) and upon the Supervisor’s approval, travel cost will be provided by the office as per the organization’s policy.

Work Location:

  • Based in Bangkok with regular communication via email/Skype/Zoom/Teams
  • Consultant will be required to visit UNICEF office regularly, but the frequency will be discussed and confirmed with the Supervisor.

To qualify as an advocate for every child you will have…


  • A university degree is required in one of the following fields: international relations, political science, communications, international development, or another relevant technical field.

Skills and experience

  • A minimum of two years of professional experience in one or more of the following areas is required: programme and knowledge management, external relations, or other relevant area.
  • Relevant experience in a UN system agency or organization is considered as an asset.
  • Strong experience in organizing and coordinating capacity building events and other meetings
  • Decision-Making: strong problem-solving abilities, takes initiative, drives for results, ability to prioritize work, communicates problems and proposes solutions
  • Execution: Sense of urgency and responsibility, meets deadlines, flexible work style, ability to multi-task, prioritize and work under pressure, detail oriented
  • Strong English and fluent Thai communication skills
  • Computer proficiency in MS Word, Excel, PowerPoint, SharePoint, basic research skills
  • Ability to work independently and as part of a team
  • Thai National only

Interested candidates are requested to submit CV, full contact information of minimum 3 references, availability, and proposed monthly professional fee in USD by 19 September 2022****.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability (CRITA) and core competencies in Communication, Working with People, and Drive for Results.

To view our competency framework, please visit here.


UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

UNICEF is committed to promote the protection and safeguarding of all children.

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