Individual Contractor: Data Center Infrastructure Operator, ICTD Digital Core, Valencia, Spain, 4.5 months (on-site)

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UNICEF - United Nations Children's Fund

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Application deadline 1 year ago: Friday 10 Feb 2023 at 22:55 UTC

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Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias, or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic, and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally using innovative technology-enabled solutions.

Purpose of Activity/Assignment:

The role of the Data Center Infrastructure Operator is to support the build, stabilization, and operationalization of the Valencia and Brindisi data centers.

This Individual Contract will be office-based and is expected to have a maximum duration of 4.5 months from the start date.

How can you make a difference?

Scope of Work:

Under the general supervision of the Data Center Manager, the consultant is expected to provide the following deliverables:

  • Weekly reports during the migration and stabilization phase of the Valencia and Brindisi data centers containing but not limited to:
    • Vendor performance
    • System health and hygiene.
    • Availability and capacity.
    • Connectivity.
    • Unplanned downtime and recovery
  • Review systems access logs to ensure that the GMS vendor operates within defined boundaries
  • Daily incident reports (application migration, connectivity, security, operational)

Key responsibilities:

  • Review and optimize infrastructure component configurations.
  • Perform Data Center operational activities including system maintenance, monitoring, troubleshooting of the full operational stack of data center technologies during the build, stabilization, and go-live period of the new UNICEF data centers in Valencia and Brindisi.
  • Support the application migration of the systems from the New York Data Centers to the new ones in Valencia and Brindisi.
  • Monitor data center connectivity and telecommunications equipment and associated applications, report any abnormalities or inconsistencies detected and initiate vendor support request and coordinate the implementation of such service.
  • Support planned downtime in agreement with server and service owners.
  • In coordination with the Data Center Manager, notify service and server owners of impending issues that may require their intervention.
  • Validate that the operational services underpinned by the Greenlake Managed Service have been delivered as contracted.
  • Review and analyze system logs, identify potential problems, and take corrective action as needed.
  • Maintain systems and Data Center logs and operations procedures ensuring high levels of systems integrity and escalate major issues
  • Perform other duties that enhance and sustain optimal Data Center operations.

To qualify as a champion for every child you will have…

Professional Experience/Knowledge/Expertise/Skills required:

  • High School Diploma required.
  • Computer Science related diplomas or any other IT related studies is desirable.
  • Solid and proven work experience in:
    • Geographically distributed Data Centers hosting business critical workloads such as ERP systems
    • VMWare virtualization
    • Storage Area Network infrastructure
    • Server Operating Systems such as SUSE Linux and Windows Server 2016/2022
    • Backup and disaster recovery operations
    • Networking
    • Data Center Operations
  • Microsoft Server Administrator certification and VMWare Administrator certification are an asset.

Language Requirements:

Fluency in English required. Working knowledge in Spanish or another UN language (Arabic, Chinese, French, Russian) is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability. To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

Added 1 year ago - Updated 1 year ago - Source: unicef.org