Individual Contractor (Counter Sales/Personalized Stamp Shop Clerk)
Earn revenue for the UN through sales of philatelic items and ensuring client satisfaction.
Overview
Earn revenue for the UN through sales of philatelic items and ensuring client satisfaction.
You have:
- A high school diploma is required.
- Limited relevant working experience, preferably in handling stamps and philatelic products is required.
- Good sales and marketing skills are required.
- Good photographic and computer skills are required.
- Fluency in oral and written English is required.
- Good knowledge in German is required.
- Knowledge of another official United Nations language is an advantage.
- Professionalism, client-orientation and accountability are required.
Contract
This is a Consultancy contract. More about Consultancy contracts.
Result of Service
Earn revenue for the UN. Sale of UN philatelic items in a committed and diligent approach, taking pro-active actions in the daily running of the counter and regular banking of sales proceeds. Correct franking/cancellation of mails for postage. Proper maintenance of the sales counter and displays, timely setting up of the photographic, computer and printing equipment for the production of personalized stamp sheets for VIC visitors and clients including the taking of photos, processing and printing of images on personalized stamp sheets. A high rate of client satisfaction with high-quality philatelic products.
Work Location
Home-based - UNPA Sales Counter, Check Point 1
Expected duration
16 April-19 December 2025
Duties and Responsibilities
Under the direct supervision of the Supervisor, Mail and Operations Unit, and the overall guidance of the Officer-in-Charge, UNPA Europe, the contractor will sell UN stamps and philatelic products. Also, the contractor will answer customers’ queries, handle cash and credit card sales, timely bank sales revenue within 24 hours of sales. Record, generate and produce daily and monthly sales reports in excel spreadsheets; and as when required, process and frank/cancel mails deposited for postage. The contractor will set up the photographic, computer and printing equipment needed to take photos of VIC visitors and clients and reproduce personalized stamp sheets as required. Upload, process and print images on personalized stamp sheets and carry out monthly stock taking. Assist in peak workload assignments required to meet critical deadlines.
Qualifications/special skills
A high school diploma is required. Limited relevant working experience, preferably in handling stamps and philatelic products is required. Good sales and marketing skills are required. Good photographic and computer skills are required. Good manual skills to handle stamps and other philatelic products are required. Professionalism, client-orientation and accountability are required. Flexibility is desirable. Experience with photographic, computer and printing equipment in taking photos and creating back-ups for pictures taken is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Good knowledge in German is required. Knowledge of another official United Nations language is an advantage.
Additional Information
Not available.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you successfully handled a difficult customer situation? | This question seeks to assess your customer service skills and problem-solving abilities. | Provide a concrete example that demonstrates your skills in resolving customer issues effectively. |
| How would you prioritize tasks if you have multiple customers waiting? | This question evaluates your time management and organizational skills in a busy environment. | Pro members can see the explanation. |
| Give an example of how you handled cash management in a previous role. | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you take to ensure quality in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to set up equipment quickly for an event or task. | Pro members can see the explanation. | Pro members can see the explanation. |