Immigration Volunteer & Outreach Coordinator and Intake Specialist Americorps

Job Description

Job Title: Immigration Volunteer & Outreach Coordinator and Intake Specialist

De******partment:** Resettlement, Asylum, and Integration (RAI)

Location: San Diego, CA

Job Overview:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933, the IRC is at work in over 40 countries and 25U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. Established in 1975, the IRC in San Diego has supported over30,000 refugees from 29 countries to make their new home in San Diego. Today, the IRC in San Diego continues to serve refugees as well as the larger community of new Americans including Special Immigrant Visa (SIV) holders, parolees, asylees and asylum seekers, and other immigrants. Increasingly, IRC programs also serve small business owners and others seeking economic empowerment services in San Diego.

What is AmeriCorps:

AmeriCorps is a voluntary civil society program supported by the U.S. federal government, foundations, corporations, and other donors by engaging adults in public service work, with a goal of helping others and meeting critical needs in the community. "The program is often seen as the domestic Peace Corps.” Members commit to full-time positions of completing 1700 hours during an 11-month contract.

The AmeriCorps member will be under the supervision of the Housing and Logistics Coordinator, who will serve as a mentor and coach to the Americorps member. Under this staff member’s guidance, the AmeriCorps member will develop professional skills by providing direct service to clients through one-on-one setting, through volunteers, and by shadowing caseworker interactions with clients. The AmeriCorps member will gain exposure to the San Diego housing market, gain experience serving clients, and will be included in professional networks to serve the refugee and newcomer population, setting them up well for their next career opportunity. The IRC in San Diego has extensive experience supervising and supporting AmeriCorps members and remains dedicated to providing a professional service environment where members can build skills and become familiar with the operations of a successful social services organization. Members will be given assignments that will challenge them and utilize their skills and provided with a dedicated workstation and given opportunities to participate in professional development activities. The IRC has high expectations for AmeriCorps members; they are treated as IRC staff members and expected to work, participate, and behave to the same standard as staff. The IRC in San Diego is confident that the AmeriCorps member will have a meaningful experience.

Training:

Members will participate in agency training activities to increase their knowledge, skills, and abilities for delivering client services. Attend AmeriCorps training sessions and participate with AmeriCorps service projects. Members will experience personal growth including professional skill development and work experiences.

IRC San Diego Placement Overview:

Major Responsibilities: Responsibilities include, but are not limited to:

· Actively manage 15-20 Immigration Department volunteers to become citizenship tutors and classroom aides, translators/interpreters, or administrative volunteers. · Work closely with the Immigration and Citizenship Education teams to determine volunteer needs. · Conduct screening interviews with volunteers interested in the Immigration Department and hold monthly volunteer trainings and orientations for Immigration Department volunteers. · Actively supervise all Immigration Department administrative volunteers · Implement recognition activities for Immigration Department volunteers; Maintain active correspondence with the volunteer base to ensure the volunteer experience is going well · Support the implementation of outreach initiatives for the Immigration Department; Work in the community to build strategic relationships, conduct a variety of outreach activities, and recruit program participants · Design and implement outreach activities using a variety of media and strategies to increase awareness in local refugee, asylee and immigrant communities about the availability of no-cost and low-cost immigration services. · Support Immigration legal services. · Manage a team in accordance with IRC’s People Manager Standards. · Other duties as assigned.

Qualifications

Job Requirements: Education: Bachelor’s degree in social work or related field of study preferred. · Desire and ability to work with a diverse group of people, particularly those living in low-income distressed neighborhoods. · Ability to work independently and in a team environment. Work Experience: · Interest and/or experience working with immigrant and refugee communities. · Knowledge of the San Diego community or willingness to learn.

Demonstrated Skills & Competencies: · Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. · Demonstrated success working and communicating effectively in a multi-cultural environment. · Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively. · Attention to detail and accuracy in work product. · Fluent in Arabic, Farsi/Pashto, Ukrainian, Russian, Burmese, or Karen · Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment: · Standard office environment, including the current hybrid mode of remote work within San Diego County and required in-office days, and some ‘field’ time within the service delivery area to perform the above outlined responsibilities. Office working environment is subject to change based on organization/business need. · May require occasional weekend and/or evening work. · Offices hours are scheduled as Monday-Friday, 8:30am-5pm. Candidates should send a resume via email to Elizabeth Leon at [email protected]. The subject line should read AmeriCorps Application: Immigration.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.