ICT Team Leader Libya Tripoli

Oversee ICT operations and technical support for the organization.

This opening expired 2 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

Open positions at NRC

Amman (Jordan)

IT & Telecom

Application deadline 2 years ago: Sunday 31 Dec 2023 at 06:26 UTC

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Overview

Oversee ICT operations and technical support for the organization.

You have:

Experience in managing computer systems and networks.
Ability to provide technical support for hardware and software issues.
Knowledge of ICT policy implementation and enforcement.
Experience in training staff on ICT and document management systems.
Proficient in diagnosing technical issues and applying solutions efficiently.

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

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Details

Position: ICT Team Leader

Reports to: Head of Support

Supervision of: ICT Technical Assistant (2)

Duty station: Tripoli

Travel: 20%

Project number: LY2104

Duration and type of contract: One Year

All NRC employees are expected to work in accordance with the organisation’s core values: Dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Role and responsibilities

The ICT Team Leader is responsible for the smooth management of the computer systems and networks of an organization and provide effective and efficient support on day to day basis to users of the network and systems, installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems. This is role is responsible for enforcing the ICT policies and roll out of new ICT products and policies, training of staff and monitoring and upgrading of IT infrastructure. This role will also support the improvement of the Document Management and Filing systems and routines and ensure that all relevant staff members are sufficiently trained and utilizing the relevant Document Management and Filing System effetely.

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Potential interview questions

Can you describe a time when you had to troubleshoot a complex IT issue?	This question helps assess your problem-solving abilities and technical knowledge.	Share a specific example, detail your approach, and focus on the outcome.
How do you keep updated with the latest ICT trends and technologies?	This evaluates your commitment to professional development and innovation.	Pro members can see the explanation.
Describe your experience with training staff on new technology?	Pro members can see the explanation.	Pro members can see the explanation.
What strategies would you implement to improve the ICT infrastructure?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure compliance with ICT policies within your team?	Pro members can see the explanation.	Pro members can see the explanation.