ICT Specialist/ Disaster Recovery

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021), 2625 (Mar. 2022).

Under the direct supervision of the Server Management Unit supervisor, the UN Volunteer will undertake the following tasks: • Microsoft Windows server administration and management. • Monitor and installation of relevant Microsoft patch updates to servers. • Provide full range of technical assistance in the area of server operation and administration such as installation, configuration and deployment of virtual Infrastructure. • Carry out virtualization and managing virtual machines ensuring data replication between various locations for disaster recovery and business continuity (DRBC). • Implement backup solutions and regularly undertake backup operations. • Microsoft Active Directory Services (ADS) administration covering the creation, deletion and maintenance of user accounts. • Maintenance of server rooms and infrastructures covering physical/virtual servers, SAN/storage arrays, SAN switches and others as required. • Coordinate with other relevant units regarding essential maintenance requirements needed to smoothly operate the server room such as replacing faulty air condition, power sup-ply with backup generator, UPS and networking for connectivity. • Provide Tier-2 level of support to Service Desk, FTS Units and Field Offices as required. • Perform other related duties as may be required from time to time by FTS Management.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote capacity development activities and transfer of skills to national personnel during the assignment; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Integrity and professionalism • Accountability • Commitment to continuous learning • Teamwork and respect for diversity • Communication • Flexibility, adaptability, and ability and willingness to operate independently • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

ICT server management, with excellent knowledge of current infrastructures, protocols and applicable international principles/standards is required.

Microsoft server, ITIL v3 Foundation and Prince2 Foundation certifications are desirable.

In-depth technical knowledge of ICT server management and associated equipment/infrastructure required.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.