ICT Specialist/ Disaster Recovery

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021).

Under the direct supervision of the responsible SMU Team Leader, the UN Volunteer will undertake the following tasks:

• Maintenance of UN House Data Center and all servers infrastructure from UN House including HP Encloser C7000, HP DL 380 G9 servers, HP 4330/4730/4500/2040 SAN Storage, HP 6600 Switch, HP Virtual Connect and others as required; Coordinate with other units regarding essentials needed for Data center to operate smoothly such as replacing faulty air condition, power supply with backup generator, UPS and networking for connectivity; • Maintain VMware Replication between UN House and Tomping for disaster recovery and Business continuity on installed and configured VMware Replication appliance such as HP 2040 SAN Storage for replication; • Identify and rectify any replication issues such networking and other errors; • Maintenance of all installed and configured VMware Horizon 7.4 VDI infrastructure with its components like Horizon View Administrator, View Composer and SQL database; • Provide full range of technical assistance in the area of server operation and administration such as installed, configured and deployed Virtual Infrastructure such as VMware Esxi, vCenter, VDI, Active Directory administration such as set account expiry for user account upon checkout, IP address assignment, DNS and DHCP configuration, Internet Proxy settings and SEP antivirus servers/clients update; • Monitor and act as required regarding deployment of O365 and windows updates via Microsoft SCCM; • Provide 2nd level of support to helpdesk and regional office as required; • Perform other related duties as may be required from time to time by FTS Management.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote capacity development activities and transfer of skills to national personnel during the assignment; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

• Integrity and professionalism • Accountability • Commitment to continuous learning • Planning and organizing • Teamwork and respect for diversity • Communication • Flexibility, adaptability, and ability and willingness to operate independently • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

management and deployment of Blade server systems; VDI Infrastructures; Active Directory; IP address assignments; DNS, DHCP, SCCM configurations as per the description of tasks.

Good technical knowledge of ICT matters and associated equipment. Basic knowledge of Umoja and iNeed is desirable.

Experience of working with UN Agencies, Funds and Programmes, or another relevant organization in a conflict or post conflict setting is required.

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba.

All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.

Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.

The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.