ICT Specialist (Development), P-3, Fixed-Term, Post no. 18810, ICTD Digital Core, Valencia, Spain

Overview

Serve as technical advisor and quality assurance for ICT development.

You have:

• Advanced university degree (Master's Degree or equivalent) in Engineering, Computer Science, Mathematics, or related field is required.
• A first university degree (Bachelor's Degree) in a relevant area combined with 7 years of relevant practical professional work experience may be taken in lieu of an advanced university degree.
• A minimum of 5 years of practical professional work experience at progressively increasing levels of responsibility in supporting international level systems development and support is required.
• Hands-on working experience in programming and systems development in SAP Fiori, Business Technology Platform (BTP), Core Data Set (CDS) views using HANA studio and SAP gateways.
• Enhancement frameworks and SAP upgrades experience is required.
• Experience with data structure formats such as CSV, XML, JSON is required.
• Experience with the ServiceNow platform and SAP process orchestrator.
• Experience with microservices architecture and application integration services such as SOAP, REST, OData services and API management tool sets.
• Experience in Agile, DevOps, and CI/CD practices is required.
• Ability to apply various project management methodologies is required.
• Functional understanding and experience in business applications related to human resources, grants/fund management, finance, travel, service management, and logistics interfaces.
• Fluency in English is required.
• Working knowledge of another official UN language (Spanish, Arabic, Chinese, French, Russian) is desirable.

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 74,649 USD and 97,747 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. And we never give up.

For every child, a connected world.

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.

UNICEF’s ERP (Enterprise Resource Planning) Systems and its integration with other internal systems and external business partners are the backbone without which the organization will be severely diminished in its ability to execute its day to day operations, and ultimately its mandate.

The Solution Center is the primary stakeholder to analyze, design, develop, deploy and provide ongoing maintenance support for this application portfolio. The responsibilities of this position ensure that: • All applications and interfaces function as intended. • Prompt functional and technical support is provided to development teams and business users. • Systems and applications are developed, upgraded, and enhanced to support evolving business processes and practices. • Solution design and development are conducted as per best industry practices and a high-quality code base is maintained. • Technology roadmaps are developed and presented along with guidance on their impact to the systems and solutions that are operational. • Subject matter expertise in system integration and application development is provided as required. • Documented change management systems are applied to ensure that the defined standards, guidelines, documentation, and traceability of changes are adhered to.

How can you make a difference?

The ICT Specialist (Development) serves as technical advisor and program quality assurance officer for the development, implementation and maintenance of custom enhancements, interfaces related to SAP, and ServiceNow. SAP technology includes ECC, Process Orchestration (PO), NetWeaver Gateway (GW), Cloud Platform, Mobile Platform, Solution Manager, and third-party interfaces. The incumbent will work with the ICT development team, and external expert consultants to develop and maintain systems enhancements and interfaces utilizing various tools on SAP, Microsoft, and open source platforms.

The ICT Specialist is also responsible for proposing, documenting, and implementing programming standards and performing quality assurance on programs developed by other analysts and programmers before they are moved to the quality assurance, testing and production environments. This role proposes Information Technology solutions for the various business areas of UNICEF, including supply, programme, finance, human resources, finance, partnerships and the Global Shared Service Centre (GSSC).

The ICT Specialist reports to the Chief, Internal Capability Systems, at the P-5 level and supervises one System Analyst at the P-2 level. This post may also supervise additional positions in the future as the role expands and will oversee the work of consultants.

Key responsibilities:

• Advises UNICEF staff and consultants in various system development and maintenance phases, e.g. requirement analysis, prototyping design, programming, testing and evaluation. • Reviews specification for proposed enhancements reports, formats, and interfaces to determine technical soundness, cost benefit, ease of maintenance and applicability. • Advises and supervises required programming changes to all custom enhancements and interfaces. Reviews system interfaces to ensure consistency of data and business practices across systems and interfaces. • Reviews quality assurance of programs, procedures, and documentation. Promotes the utilization of standard methodologies that will render productive systems designs and programming techniques among other Systems Analysts and Programmers. • Works closely with Functional Analysts and colleagues in other sections to develop and implement business functionality with business owners that comply with UNICEF’s system development, security standards and best practices. Assures that new developments are in compliance with restrictions set forth by the vendor license agreements. • Recommends architectural improvements and simplification of interfaces to ensure consistency, data integrity and better performance. • Keeps abreast of developments within the area of information technology and advises supervisor on new application areas and technology. • Evaluates software prior to purchase and recommends procedures for subsequent installation, integration, and training. Advocates and provides new Information Technology solutions for the business needs of UNICEF’s users.

To qualify as a champion for every child you will have…

Academic Degrees: • Advanced university degree (Master’s Degree or equivalent) in Engineering, Computer Science, Mathematics, or related field is required. A first university degree (Bachelor’s Degree) in a relevant area combined with 7 years of relevant practical professional work experience may be taken in lieu of an advanced university degree.

Required Professional Experience: A minimum of 5 years of practical professional work experience at progressively increasing levels of responsibility in supporting international level systems development and support is required, including hands-on working experience in the following: • Programming and systems development in SAP Fiori, Business Technology Platform (BTP), Core Data Set (CDS) views using HANA studio and SAP gateways • Enhancement frameworks and SAP upgrades • Data structure formats such as CSV, XML, JSON • ServiceNow platform, SAP process orchestrator • Microservices architecture, application integration services such as SOAP, REST, OData services and API management tool sets. • Agile, DevOps and CI/CD practices • Applying all the phases of system development life cycle methodologies. • Business process and user requirements analysis, system integration, system configuration and system testing and user support. • Project management with ability to apply various project management methodologies • Managing diverse teams, vendor management and sourcing.

Desirable Skills and Experience: • Certification in project management. • Work experience in Microsoft (including SharePoint) and middleware cloud platforms. • Work experience in various CI/CD, DevOps and project management toolsets. • Functional understanding and experience in business applications related to human resources, grants/fund management, finance, travel, service management and logistics interfaces, user roles and authorizations. • Knowledge of various security frameworks and how they can be applied to software development.

Language Requirements: • Fluency in English is required. • Working knowledge of another official UN language (Spanish, Arabic, Chinese, French, Russian) is desirable.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability and the core competencies as follows: • Builds and maintains partnerships • Demonstrates self-awareness and ethical awareness • Drive to achieve results for impact • Innovates and embraces change • Manages ambiguity and complexity • Thinks and acts strategically • Works collaboratively with others • Nurtures, leads and manages people

View our competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. Qualified female candidates are strongly encouraged to apply.

International mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Potential interview questions