ICT Specialist

Contract

This is a IICA-2 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 5 years of experience, depending on education. More about IICA-2 contracts.

Background Information - Job-specific

In response to the request of the Government of Ukraine, UNOPS opened an office in Ukraine in 2017, which provides a broad spectrum of services to the Government and the people of Ukraine. Currently, the office is classified as an Operations Centre (UAOC), with a portfolio of projects exceeding USD 100 million, in the areas of rule of law, environment, energy efficiency, crisis recovery, good governance, human resources management, procurement, and logistics.

Support for Rule of Law Reforms in Ukraine (PRAVO II) Project

The European Union funded ‘Support for Rule of Law Reforms in the Areas of Police, Public Prosecution and Good Governance Project’ (known as PRAVO II) has the overall objective of supporting Rule of Law in Ukraine through strengthening the systems in place to support policing, prosecution and civilian governance in Ukraine and to align its functioning with the best European and International practices.

This PRAVO II Project supports the creation of an efficient law-enforcement system respectful of human rights in support of the people of Ukraine, through the provision of necessary support to the National Police and other Ukrainian authorities in charge of civilian law-enforcement. On substance matters, the project relies on the EU Advisory Mission (EUAM) to Ukraine which is a Civilian Security Mission, based in Kiev and with presences in Kharkiv, Lviv and Odessa.

The PRAVO II Project further provides support to law enforcement agencies (LEAs) capacity to upgrade their Information and Communication Technologies (ICT) supported processes and infrastructure, as well as ICT management capacity through the provision of ICT assessments, procurement of ICT equipment, and a range of other ICT solutions. This in turn will contribute to enhanced efficiency and effectiveness of LEAs’ services, while improving their accountability, transparency, and respect of human rights.

Functional Responsibilities

Purpose and Scope of Assignment

Under the supervision and guidance of the Programme Manager, the ICT Specialist supports the PRAVO II Project Team in development and delivery of ICT related products.

The ICT Specialist ensures that the PRAVO II products related to ICT meet quality and sustainability requirements for UNOPS, beneficiaries and partners. While considering the framework provided in the PRAVO II Description of Action and other relevant project documentation, relevant national policies and standards, good international practices, and considering the inputs provided by the key stakeholders, primarily the EU Delegation (EUDel), EU Support Group for Ukraine (SGUA), EUAM and other Executive Committee members, the selected candidate will be responsible for:

Advisory Support

• Identify and develop measures and interventions that would contribute to enhancement of ICT systems and capacities of the Ukrainian civilian law enforcement sector

• Advise counterparts on the development, operation and maintenance of ICT solutions delivered under this project

• Provide advice and expertise to the Programme Manager, Deputy Programme Manager, Project Managers, and to the Project Team on ICT technical matters under the project

• Participate in the selection process of suppliers of ICT services and goods

• Establish and maintain professional relations with relevant contact persons in the EUDel, SGUA, EUAM and other Executive Committee member institutions, particularly Ministry of Interior of Ukraine, National Police, General Prosecutor Office, State Bureau of Investigation;

• Establish and maintain professional relations with relevant international stakeholders that work on the similar ICT issues in the area of Rule of Law, migration, registration, etc.

• Contribute to development of PRAVO II plans and reports related to ICT products.

ICT Terms of References and Specifications

• Prepare the Terms of Reference (ToRs) that set out cohesive, credible and coordinated ICT development of the Ministry of Internal Affairs, the National Police of Ukraine, Prosecutor General’s Office, State Bureau of Investigation and other selected LEAs under PRAVO II

• Ensure ToRs of ICT related activities are in line with the technical discussions with beneficiaries on the project objectives;

• Prepare TORs for identified services that strengthen capacities of national beneficiary institutions to manage ICT tools and solutions

• Develop technical specifications for the procurement and delivery of ICT equipment.

Quality Assurance

• Identify quality requirements and criteria that should be met by ICT products delivered through the Project, while considering inputs from the Executive Committee members, in keeping with the best European and International practices

• Conduct peer reviews and other quality checks in order to ensure that the ICT infrastructure, equipment and solutions delivered by service providers meet set requirements, are fit for purpose and sustainable

• Monitor the installation, operation and maintenance of IT infrastructure and equipment delivered to beneficiaries, as per agreement with the Project Manager

• Advise the Programme Manager on potential risks, issues, and impact arising from the delivery of the ICT infrastructure, tools and solutions, providing highly technical/ inputs when required

• Provide strategic advice and technical assistance with the design and implementation of methods, procedures and metrics required to ensure that quality standards and practices are attained

• Through the proper project management of the IT component of the PRAVO II project ensure that PRAVO II ICT related activities, external and internal, are fully compliant with UNOPS rules, regulations, policies and strategies.

Knowledge Management

• Contribute to establishment of efficient and effective PRAVO II ICT tools and processes

• Contribute to development of PRAVO II ICT standards and strategies

• Interact with HQ and ICT staff from UNOPS and other UN agencies in the area to share and exchange information and expertise on applications and tools

• Contribute to knowledge networks and communities of practice

• Identify lessons learned and provide recommendations.

Monitoring and Project Controls

• The Executive Committee generally positively assess ICT products delivered through PRAVO II

• PRAVO II ICT products are developed in line with best international practices and standards, where applicable, and fulfil Ukrainian standards

• PRAVO II ICT products are fit for purpose and sustainability is thoroughly considered, which is confirmed by the Programme and Project Managers

• Good quality inputs provided in time agreed-to with Programme Manager according to PRAVO II plans and strategies.

Education

• A Master's degree in in information sciences, computer sciences, or a related field is required.
• A Bachelor's degree with two additional years of relevant experience may be considered in lieu of the master’s degree.

Experience

• Five years with Master’s degree or seven years with Bachelor’s degree of progressively responsible job related experience in the field of information technology, preferably in an international environment, is required.
• Proven knowledge and experience with the established project management methodology is required.
• Certification in the project management (Prince2, PMM, etc) is a strong asset.
• Proven experience with at least one or two fully implemented mid- or large-scale ICT projects, with at least one of them in public sector is required.
• Previous experience working in rule of law projects is an advantage.
• Previous experience with UNOPS or a UN Agency would be an advantage.

Languages

• Fluency in written and spoken English is essential;
• Working knowledge of Ukrainian and/or Russian will be an asset.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization. Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

[Instructions: Please delete this paragraph and insert relevant information below:

1. Contract type : Individual Contractor Agreement
2. Contract leve: International Specialist Level 2 (ICS10 equivalent)
3. Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonisation - UNOPS values its people and recognises the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonisation and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.