ICT Senior Associate (Data Architect and Developer)

Contract

This is a G-7 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 7 years of experience, depending on education. More about G-7 contracts.

Background Information - Job-specific

***** THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION*****

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Based in New York, the UNOPS Sustainable Development Cluster supports diverse partners with their peacebuilding, humanitarian and development operations. For example, within the United Nations Development Programme, the Cluster works with the Bureau for Policy and Programme Support and the Office of South-South Cooperation.

UNOPS has signed an agreement with the United Nations to implement the activities for the United Nations Office at Geneva (UNOG).

The Department of Operational Support (DOS) is responsible for the delivery and maintenance of the Field Technology Sections’ (FTS) infrastructure, systems and software applications in support of the operational requirements of Peacekeeping Missions, Special Political Missions, as well as Department of Peace Operations (DPO) and DOS at Headquarters.

FTS is one of the fundamental components that enable substantive work of field missions and timely and secure communications and information exchange within and between UN Peacekeeping Missions and Headquarters.

UNOG DOA Information and Communication Technology Service (ICTS) provides data and reporting services to UNOG and its Clients, in particular developing and maintaining data analytics tools to support decision making and process streamlining for both substantive and administrative programmes.

Functional Responsibilities

The Data and Reporting Unit at ICTS is responsible for delivering innovative, best-in-class analytics, BI and data solutions to the United Nations.

Under the overall supervision of UNOPS Senior Programme Manager or an assigned person, the main role of the ICT Senior Associate – Data Architect and Developer is to work with the client in UNOG to analyze, improve and develop quality reporting, BI, business analysis and decision support tools, as well as support those tools to increase efficiency of manual administrative process steps and facilitate timely and cost-effective process execution.

This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat.

The incumbent of this position will be a staff member of UNOPS under its full responsibility.

The ICT Senior Associate – Data Architect and Developer will be responsible for the following duties:

Summary of Key Functions:

1. Business Analysis and Data Architecture Support
2. Development and Quality Assurance Support

3. Training, Maintenance and Support

   1. Business Analysis and Data Architecture Support

- Implements and monitors projects involving feasibility studies, data and systems analysis improvement, development and implementation of reporting and business intelligence solutions. - Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing. - Provides guidance to clients, analyzing clients’ requirements and supports in translating these into new applications; determines application systems integration and linkage issues. - Researches, analyzes and evaluates new technologies and makes suggestions as to supervisor for their deployment. - Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.

2. Development and Quality Assurance Support

• Assists in developing detailed system and other functional specifications and user documentation for major systems.
• Supports in designing and building data models/databases, data warehouses and tools to integrate and store data from several sources. Supports in designing and implementing ETL processes.
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Supports in developing and maintaining computer programs in collaboration with other team members that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

• Creates visualizations and reports for requested projects using different Business Intelligence and reporting tools.

  3.Training, Maintenance and Support

• Develops training materials, operating and user manuals; trains staff in assigned systems, prepares disaster recovery plans and ensures appropriate planning and training of those responsible.

• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

  4. Other tasks and responsibilities relevant to the scope of work as assigned.

The result of work of the ICT Senior Associate – Data Architect and Developer impacts directly on delivery of services that satisfy the requirements of the UN Office in Geneva (UNOG). It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all UNOG stakeholders are in line with the overall business targets and UN policies, rules and regulations.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education

• High school diploma or equivalent is required.
• Bachelor’s degree in information technology, computer science, engineering, statistics, or in a field related to the post description may replace some years of experience
• ITIL Certification is desirable
• Prince2 Certification is desirable

Experience

Required:

• A minimum of 7 years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area;
• A minimum of 4 years of experience in database design, development and maintenance;
• A minimum of 2 years of experience with MS SQL Server, MySQL or ProstgreSQL;
• Experience in ETL software.

Desirable:

• Experience in data warehouse design;
• Experience in .Net, PHP and/or Python development;
• Hands-on experience on one or more visualization tools (i.e PowerBI, Qlik, Tableau, etc);

Language - Fluency in English (write, speak, read) is required. Knowledge of French is desirable.

Contract type, level and duration

Contract type: Staff, Fixed Term Contract level: G7 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability.

For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.