ICT Senior Analyst – ICT Project Management

Entry Mid IT & Telecom Leadership

Overview

Support the Office of Supply Chain Management by providing project management and analytical support.

You have:

• Master’s degree preferably in Business Administration, Project Management, Social Science, Information Technology, or related field.
• Minimum of two (2) years of experience working in Business Analysis, Project Management and/or Business Administration is required.
• Fluency in written and spoken English is required.
• Experience working in a global setting, coordinating activities across time zones is desirable.
• Experience in UN reporting tools.
• PRINCE2 certification is highly desirable.
• SCOR-P certification is desirable.

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - UNOPS

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian, and development projects around the world. Our mission is to help people build better lives and countries achieve peace and sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management, and human resources.

Working with us We are proud of our people. With a wealth of knowledge and skills in various disciplines – engineering, finance, human resources, ICT, leadership, project management, procurement, and more – they help tackle some of the biggest challenges of our time. Their work around the world supports progress toward the Sustainable Development Goals (SDGs).

At UNOPS, we offer a range of short- and long-term opportunities in various environments and duty stations – from Denmark and Kenya to Mexico, Switzerland, Myanmar, Senegal, Uganda, and many more.

Diversity With over 5,000 UNOPS personnel and approximately 7,400 personnel recruited on behalf of our partners, spread across 80 countries, our workforce represents a range of nationalities and cultures. We promote a balanced and diverse labor force — a strength that helps us better understand and address our partners’ needs. We continually strive to maintain our gender-balanced workplace. We encourage qualified underrepresented groups as per UNOPS Gender, Diversity, and Inclusion Strategy to apply for our vacancies.

Work life harmonization UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Job-specific

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian, and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement, and infrastructure services to a wide range of governments, donors, and United Nations organizations.

New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.

Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian, and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.

In May 2015, the DFS Supply Chain Management (SCM) Vision and Strategy was formally approved by the USG DFS. In January of 2019, post management reform, the newly formed Department of Operational Support (DOS) established the Office of Supply Chain Management (OSCM) with a vision to provide efficient, agile, responsive, and accountable end to end uniformed capabilities and supply chain solutions to its global clients and partners.

The Office of Supply Chain Management covers a wide scope of services including supply chain planning and performance management, logistical support, procurement, vendor management and supplier diversity, aviation safety, and uniformed capabilities support. OSCM’s mission is to support its clients and partners globally to fulfil their mandates by providing the goods and services they need, when they need them, where they need them and at the best prices. OSCM is committed to enable successful implementation of mandates given to all Secretariat entities by anticipating customer demand, providing strategic services, and organizing for goods and services to be delivered in a timely manner.

Functional Responsibilities

This position supports the Office of Supply Chain Management (OSCM), Department of Operational Support (DOS) within the MDM team. The incumbent of this position will be a personnel of UNOPS under its full responsibility. Under the direct supervision of the Senior Project Manager, the ICT Senior Analyst – ICT Project Management will perform the following duties:

• Provide research and project implementation support related to ERP solutions in support of supply chain processes.
• Maintain, upgrade, or enhance existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring indicators for new trends to measure performance and continued effectiveness of assigned systems
• Evaluate business processes and requirements.
• Provide business analysis to ongoing initiatives.
• Produce required project documentation including Business Case(s), Project Plan(s), Project Initiation Document(s), As-Is and To-Be Process Flows, Key Decision Document(s), and Product Definition Document(s).
• Process, clean, and verify the integrity of data used for analysis
• Gather critical information from meetings with various stakeholders and produce reports.
• Work closely with clients, technicians, and managerial staff.
• Ensure solutions meet business needs and requirements.
• Update, implement and maintain procedures.
• Serve as a liaison between stakeholders and users.
• Manage competing resources and priorities.
• Monitor deliverables and ensure timely completion of projects.
• Draft and coordinate inputs to logistics and supply chain reports, presentations, briefing notes, and other information documents required by senior management

Education/Experience/Language requirements

***Qualified female candidates are strongly encouraged to apply!!!

a. Education

• Master’s degree preferably in Business Administration, Project Management, Social Science, Information Technology, or related field.
• First level University degree with two additional years of experience can be considered in lieu of the advanced university degree.

b. Work Experience and skills

Required:

• Minimum of two (2) years of experience working in Business Analysis, Project Management and/or Business Administration is required.

Desirable:

• Experience working in a global setting, coordinating activities across time zones.
• Experience in UN reporting tools.
• Willingness to learn innovative technologies and maintain industry knowledge
• Excellent communication and interpersonal skills.
• Ability to build and sustain effective work relationships with partners and peers to achieve common goals.
• Ability to exercise sound judgment and build relationships with key strategic partners.

c. Languages

• Fluency in written and spoken English is required. Fluency in additional official UN languages is desirable.

Certifications

• PRINCE2 certification is highly desirable
• SCOR-P certification is desirable

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

• Please note that the closing date is midnight Copenhagen time.
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• UNOPS embraces diversity and it is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, or disability.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter, UN Staff Regulations and Rules, UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Contract type, level and duration

Contract type: ICA Contract level: I-ICA 1 Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Apply now

Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: jobs.unops.org