ICT Officer, NO-1, Bissau, Guinea-Bissau #116723 (Only for nationals of Guinea-Bissau)

Contract

This is a NO-1 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-1 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results...

UNICEF is a leading humanitarian and development agency working globally for children rights. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle. UNICEF strive to ensure that all children are born alive, stay safe and keep learning.

For 70 years, UNICEF endeavor to improve the lives of children and their families. Working with and for children through adolescence and into adulthood requires a global presence whose goal is to produce results and monitor their effects. UNICEF also lobbies and partners with leaders, thinkers and policy makers to help all children realize their rights—especially the most disadvantaged.

To learn more about UNICEF in Guinea Bissau, please click here: https://www.unicef.org/guineabissau

How can you make a difference?

The Guinea-Bissau Country Office is looking for a motivated, young, dynamic and multi-tasking individual who is passionate about ICT and is ready to take on the lead of the ICT unit as ICT Officer to support the Office achieving the target goals of its 2022-26 Country Programme Document. To this purpose, the incumbent will need to have good analytical and strategic thinking skills, problem-solving skills, and an innovative spirit. They will also need to master and promote the use of robust, modern, and well supported business applications. The ICT Officer will report to the Deputy Representative Operations and will supervise the ICT Assistant.

The key functions, accountabilities and duties/tasks related to this position are to…

1. Enable continuous operation of ICT infrastructure and accessibility to ICT services and solutions:

• Ensure physical and logical security and safety of ICT environment and infrastructure;
• Operate ICT infrastructure – environment, hardware, network and telecommunications;
• Implement corporate solutions, services and keep systems and applications up and running;
• Manage changes and apply upgrades, security updates and patches; ICT disaster recovery plans and emergency telecommunication operations and equipment;
• Monitor, assess and verify the use of ICT resources to ensure compliance;

2. Provide help, support and assist with capacity building and knowledge management:

• Provide technical and operational support to end-users;
• Manage escalated ICT incidents or problems to GSSC/ITSS;
• Prepare and circulate internal ICT-related communications –emails, manuals, newsletters, flyers, best practices, FAQs…
• Support the planning, organization and implementation of capacity building and knowledge management initiatives to enhance staff competencies; and opportunities to improve productively, efficiency, effectiveness and foster innovation;
• Participate in-person or remotely in country, regional or global events, discussions setting the future of ICT evolution to achieve UNICEF mission;
• Stay abreast of ICT trends, developments and best practices through professional development –journals, training, certification, etc.

3. Support operational and administrative tasks:

• Support the office business continuity plans development and ensure the inclusion of ICT inputs and perspective;
• Monitor risks and threats to ICT environment or infrastructure. Take appropriate action and inform management;
• Participate in inter-agency events, meetings or discussions to present UNICEF ICT interests, priorities and position;

• Liaise with regional office, GSSC and ITSS to keep abreast of new initiatives and opportunities to innovate and modernize office operations and to contribute to the collective ICT evolution.

  4. Assist in the delivery of results:

• Support technical and operational knowledge transfer to programme staff, implementing partners and beneficiaries; Counterparts and implementing partners to build capacity and nurture independence; And Supply/programme staff to establish local LTAs for ICT-related programme contracts for services and products;

• Provide oversight of providers and third-parties of ICT-related services and products to programme;

Impact of Results

The ICT function supports UNICEF’s mission and strategic plan by enabling programme and operational effectiveness and efficiency through innovation, partnerships and providing ICT solutions and services in a timely, secure and safe manner.

With regards to the performance of the incumbent, any failures not properly addressed or corrected will have high operational and damaging impact to UNICEF office as a whole. The absence or lack of a sound management of the ICT functions will affect UNICEF’s ability to support local counterparts and implementing partners and potentially affect UNICEF ICT globally and possibly have legal or financial repercussions affecting UNICEF’s brand and reputation.

To qualify as an advocate for every child you will have…

Education: A university degree in computer science, software engineering, information technology management, business administration or related social science field is required.

Experience: A minimum of one year of professional experience in information technology management and business operations in a large international organization and/or corporation is required. Experience in a UN organization is an asset.

Technical Competencies: Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming

Language Requirements: Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

Core Values

• Care
• Respect
• Integrity
• Trust

• Accountability

  Core Competencies

• Demonstrates Self Awareness and Ethical Awareness (1)

• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)

• Manages ambiguity and complexity (1)

  Functional Competencies

• Analyzing (2);

• Applying Technical Expertise (2);
• Planning and Organizing (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.