ICT Officer (Emergency Preparedness and Response), ICTD Digital Core - Valencia, Spain (remote or on-site, 8 months)

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 57,661 USD and 78,318 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a connected world.

The overarching strategic goal of UNICEF’s Information and Communication Technology Division (ICTD) is to transform and build partnerships with our stakeholders to successfully implement UNICEF programmes globally through innovative technology-enabled solutions.

How can you make a difference?

The growing number of humanitarian emergencies and their increasing reliability on technology is requiring ICT emergency responses to be even more efficient and effective. For this purpose, the Information and Communications Technology (ICT) Business Relationship Management team is looking for an ICT Officer (Emergency Preparedness and Response) to support the strengthening of ICT emergency preparedness and response efforts across all operations.

ICT emergency preparedness refers to the planning process undertaken before an emergency to enable an effective and timely emergency response. Preparedness is a key pillar of emergency response as it can limit its impact on the ICT infrastructure. The team is looking at strengthening both the internal UNICEF ICT emergency preparedness efforts as well as the external, local, and government-led ICT emergency preparedness work.

The nature of requests for technology during emergencies is also increasing and with it, ICT officers’ pool of demands. Having the right information and tools to respond in a timely manner is key to an effective response. The team is looking into expanding the support provided to staff on ground during emergencies.

The ICT Officer (Emergency Preparedness and Response) will report to the Senior Business Relationship Manager Emergency Programmes and Humanitarian Response).

Key responsibilities:

The ICT Officer (Emergency Preparedness and Response) will have two main areas of responsibility: emergency preparedness, and support to emergency response. Specifically, the candidate will lead ICT emergency preparedness efforts internally for UNICEF and externally for local actors (namely government counterparts). Within the area of emergency response, the ICT Officer (Emergency Preparedness and Response) will proactively support the ICT Manager and ICT Officers in the field in the implementation of technology for development projects.

1. Lead the ICT Emergency Preparedness efforts:

• Ensure the field has access to up-to-date and relevant documentation to carry-out emergency preparedness efforts. Work closely with ROs and COs to identify new areas of support required and coordinate and carry-out the development of new documentation as needed.
• Lead the ICT Emergency Preparedness for local actors’ portfolio. Support closely COs on the exploring and implementation phases of these projects. Work closely with other humanitarian agencies to design adequate training and joint implementations.
• Explore synergies with ongoing and planned work on early warning systems. Support global and field applications.
• Work with other divisions to ensure internal alignment with emergency preparedness efforts.

2. Support ICT Emergency Response efforts:

• Support the ICT manager on the support to COs during corporate humanitarian emergencies. Specifically, support the documentation, coordination and technical assistance being provided to COs on technology-for-development implementations.
• Identify, capture, and share lessons learned from technology for development implementations for integration into broader knowledge development planning, advocacy, and communication efforts.

3. Knowledge Management

• Document and share information from the different initiatives with relevant stakeholders within and outside ICTD.
• Work with other teams and other divisions to develop documentation to enhance the field’s access to ICT emergency preparedness and response tools.

The duration of the assignment is of 8 months.

To qualify as an advocate for every child you will have…

Academic Degrees: • A university degree (Bachelor’s Degree or equivalent) is required in Digital Transformation, Business Analysis, ICT Management, Computer Science, Innovation, Digital Development, International Development or another relevant technical field.

Required Experience:

A minimum of 2 years of professional experience in information communication technology in a large international organization or corporation is required, including:

• Experience with emergency preparedness
• Experience supporting IT projects in humanitarian settings Experience identifying, designing and implementing solutions for large-scale projects with technical components
• Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to the region
• Experience applying technical solutions to address programmatic issues

Desirable:

• Experience in Open Source, mobile and emerging technology applied to UNICEF programme areas
• Experience with digital public good technologies, and deploying, maintaining and scaling these technologies
• Experience with global ICT emergency preparedness for internal agencies and with local governments

Language Requirements: • Fluency in English is required. • Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

As an advocate for every child you will receive....

UNICEF offers a competitive salary that is tax-exempted for most nationalities. You can access here a salary calculator for simulation. (Medical insurance and pension premiums will be deducted from net salary).

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

Additional benefits for eligible international professional staff members include:

• Paid holidays and leave, including 1.5 days of annual leave accrual per month and 10 official holidays per year

• Paid parental leave (maternity, paternity and adoption)

• Dependency allowance
• Relocation support and lump sum
• United Nations-sponsored medical and dental insurance plan, pension plan, and optional life insurance plan
• Access to professional development and learning programs, online learning, and learning path
• Access to staff well-being and career development support

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female applicants are encouraged to apply.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.