ICT Officer

Facilitate installation and support of IT infrastructure and training

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IRC - The International Rescue Committee

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Overview

Facilitate installation and support of IT infrastructure and training

You have:

  • Graduation or College degree
  • Minimum of 5 years of relevant work experience as an IT professional or IT support staff
  • Excellent technical knowledge of PC hardware, including Microsoft platform (Excel, Outlook)
  • MCITP course or equivalent experience in Windows server environment
  • Excellent communication and interpersonal skills are required
  • Customer/Client service experience
  • Fluency in English (written and spoken) is required

Potential interview questions

Can you describe a time when you diagnosed a difficult IT problem? This question assesses your problem-solving and technical skills in real-world situations. Provide a specific example where you used your technical knowledge to identify and resolve an issue.
How do you ensure the security of IT systems? The interviewer wants to understand your approach to safeguarding technology and data. Pro members can see the explanation.
Describe your experience with providing IT support to users. What challenges have you faced? Pro members can see the explanation. Pro members can see the explanation.
What training programs have you developed or implemented for IT staff or users? Pro members can see the explanation. Pro members can see the explanation.
Can you explain how you stay updated with new technologies? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org