ICT Network Administrator

Overview

Join us in transforming vulnerable children’s life stories.

You have:

• Associate’s degree or technical institute degree/certificate in Computer Science, Information Systems, or another related field. Or equivalent work experience.
• Network management certifications
• Typically requires 1-3 years of relevant experience in managing IT Networks.
• Willingness and ability to travel domestically and internationally, as necessary.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)Job Description:

MAJOR RESPONSIBILITIES

DESIGN/DEVELOP:

• Works with client teams to gather requirements.
• Analyzes and documents requirements, with assistance.

DEPLOYMENT:

• Assists in the deployment of new, modified or enhanced system hardware and software components or services.

ADMINISTRATION:

• Installs, configures and maintains system hardware and software components.
• Implements predetermined software or hardware changes to rectify any issues.
• Maintains local internet, remote access, VPNs, and connectivity protocols.
• Establishes user profiles, user environments, directories, and security for networks being installed.

TELECOM:

• Installs, configures and maintains system hardware and software components.
• May analyze and resolve issues related to facilities bandwidth requirements, capacity planning, and analyzes system interdependencies.
• Monitors installed equipment.

AUDIO & VIDEO CONFERENCING:

• Participates in the set-up and conduct point-to-point audio or video conferencing for meetings, sharing documents, computer displayed information and whiteboard.

FCAPS MANAGEMENT (Fault, Configuration, Accounting Performance, and Security):

• Monitors network/telecommunications activity and logs problems.
• Monitors facilities bandwidth requirements and schedules requests for bandwidth.
• Adjusts bandwidth on a daily or weekly basis.
• Assesses network performance to ensure that it meets the present and future needs of the business.

CUSTOMER SUPPORT:

• Provides support for connectivity or related network/ communication issues for the user community.
• Provides responsive support for problems found during normal working hours as well as outside normal working hours.

PRODUCTION SUPPORT:

• Provides Level 2 support.
• Troubleshoots, diagnoses, and resolves diagnoses common problems.
• Documents problems and resolutions for future reference.

POLICIES, PROCESSES, & STANDARDS:

• Adheres to policies, processes and standards.

BUSINESS CONTINUITY:

• Assists in executing site specific disaster recovery plans.

SECURITY:

• Implements security procedures.

VENDOR MANAGEMENT:

• May work with vendors to resolve network / Telecommunications problems.
• May assist in reviewing invoices.

RESEARCH/EVALUATION:

• Gathers and records data on specified vendors' products against defined requirements.

REQUIRED KNOWLEDGE, SKILL AND EXPERIENCE

• Associate’s degree or technical institute degree/certificate in Computer Science, Information Systems, or another related field. Or equivalent work experience.
• Network management certifications
• Typically requires 1-3 years of relevant experience in managing IT Networks.
• Willingness and ability to travel domestically and internationally, as necessary.

Applicant Types Accepted:

Local Applicants Only

Apply now

Potential interview questions

Added 4 months ago - Updated 4 months ago - Source: wvi.org