ICT Coordinator Ukraine (Internals Only), Re-advertised
Coordinate ICT operations to ensure compliance and efficiency
This opening expired 3 years ago.
Do not try to apply for this job.
Overview
Coordinate ICT operations to ensure compliance and efficiency
You have:
- 4+ years of working experience in ICT support or coordination roles.
- Good written and spoken English skills.
- Working knowledge of both Ukrainian and Russian languages, written and verbal.
- Degree in Engineering or Computer Science.
- Understanding of TCP/IP protocol stack.
- Experience with mail systems (MS Exchange 2010) and web servers (IIS, Apache) is a plus.
- Experience with scripting languages (Windows/DOS batch) is a plus.
- Working experience with MS SharePoint is a plus.
- Knowledge of server maintenance is a plus.
- Knowledge of Visual Basic and Excel macros is a plus.
- Demonstrable ability to lead and manage staff.
Contract
This is a Professional contract, Grade 7 (NRC) contract. More about Professional contract, Grade 7 (NRC) contracts.
Role and responsibilities
Generic responsibilities:
- Ensure adherence to NRC policies, handbooks, guidelines, SOP’s and donor requirements
- Implement delegated logistic functions portfolio according to Plan of Action
- Conduct and follow up daily operational logistic activities
- Support the administration of resources so that deliverables are achieved within set budgets, timelines and standards
- Prepare and develop logistic reports as required by Country/Area office
- Support in development of SOPs as requested
- Ensure proper filing of all support documents
- Promote and share ideas for improvement of the logistic function
- Perform other duties, as assigned by Line Manager
Specific responsibilities:
- Accountable for adherence to all relevant NRC policies, guidance and procedures.
- Accountable for the implementation of the global/regional/country ICT initiatives/tools/system being rolled in the country
- Responsible for development of new country specific ICT procedures, SOPs, guidelines and tools
- Responsible for ICT control mechanisms of NRC operations in the country to ensure compliance with NRC procedures, ICT policy and handbook
- Responsible for guidance, support and capacity building to ICT staff (ICT Officers, Assistants) and line managers to ensure implementation of ICT policies, strategies, tools and procedures in Ukraine.
- Responsible for providing gap-filling throughout country – travel involved – at the discretion of Country top-management and in line with need.
- ICT budget overview and coverage; analysis of cost efficiency
- Quality of ICT services reporting internally and to ICT HO in line with regulations & policy.
- Liaise with ICT suppliers and be responsible for smooth and stable work of ICT/Communication equipment (laptops, desktops, printers, network equipment, satellite phones etc.).
- Supervise the stable and smooth functioning of networks, both LAN (wired and Wi-Fi) and Internet connections, in office and other premises rented by NRC. Ensure the timely updates of all software installed on ICT equipment.
- Be responsible for and maintain accurate ICT registries: registry of ICT assets, license registry, sat phones registry, mobile Wi-Fi routers registry, SIM cards user registry, etc. Follow and inform in advance the line manager about the expiration of licenses and airtime/top-ups, ensure the timely procurement request for the new licenses/airtime/top-ups.
- Implement and support the backup system for the NRC data. Ensure the regular backups for all required data, proper backup accounting and storage, in line with Security and ICT policies.
- Report all potential fraud cases to the Line Manager.
Competencies
1. Professional competencies:
Generic professional competencies:
- Experience working as an ICT Support Officer/Coordinator in a humanitarian/recovery context.
- Previous experience from working in complex and volatile contexts.
- Documented results related to the position’s responsibilities.
- Good written and spoken English.
- Skills in solving problems.
- Responsibility, independence, attentiveness, ability to handle stress, diligence.
- Good administrative and time-management skills
- Ability to manage staff (1 or more assistants/Officers)
Context/ Specific skills, knowledge and experience:
- 4+ years of working experience.
- Working knowledge of both Ukrainian and Russian languages, written and verbal.
- Degree in Engineering or Computer science.
- Understanding of TCP/IP protocol stack.
- Experience with mail systems (MS Exchange 2010) and web servers (IIS, Apache) is a plus.
- Experience with scripting languages (Windows/DOS batch) is a plus.
- Working experience with MS SharePoint is a plus.
- Knowledge of server maintenance is a plus.
- Knowledge of Visual Basic and Excel macros is a plus.
- Demonstrable ability to lead and manage staff
2. Behavioural competencies:
- Managing resources to optimize results
- Working with people
- Handling insecure environments
- Analyzing
- Empowering and building trust
- Communicating with impact and respect
We offer:
- Type of contract: till the end of 2023, contingent upon availability
- Salary/benefits: According to NRC salary scale, terms and conditions.
- Duty station: to be discussed (TBD), Ukraine
This position is for Internals Only.
Potential interview questions
| Can you describe a time when you had to manage an ICT project under tight deadlines? | The interviewer is looking for your project management skills and ability to deliver results under pressure. | Provide a brief overview of the project, your role, the challenges faced, and how you successfully met the deadlines. |
| How do you prioritize your work when managing multiple ICT requests from different teams? | This question assesses your organizational skills and ability to handle competing priorities. | Pro members can see the explanation. |
| What strategies do you use to ensure compliance with ICT policies and guidelines? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
-
Updated 1 year ago
-
Source:
nrc.no
