ICT Associate (Data and Business Intelligence)

Contract

This is a G-6 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 6 years of experience, depending on education. More about G-6 contracts.

Background Information - Job-specific

UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.

The New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management

The Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners' programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.

Umoja is a continuous organizational transformation, enabling high-quality, and cost-effective service delivery for evolving United Nations mandates, anywhere in the world. By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN’s human, financial and material resources.

One of the most transformative benefits which Umoja provides to the UN is the ability to conduct complex analyses of critical data. By aggregating operational data for analytics across functional areas within the Organization, Umoja frees up time for higher value-added activities, which would have been otherwise spent on inefficient, paper-based tasks.

Following approval by the United Nations General Assembly in December 2020, the Enterprise Resource Planning Solution Division (ERPSD) was established on 1 January

2021. Its primary objectives being to:

1. Improve and support all deployed Umoja solutions

2. Continue to innovate and introduce fit-for-purpose exciting ERP Products.

UNOPS has signed a Financial Agreement with the Enterprise Resource Planning Solution Division (ERPSD) and the resources will provide capacity for data conversion and integration services ensuring ensures that Umoja analytics deployment through the entire Organization across various Process and functional areas using standard processes and tools in a timely and effective manner.

This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat.

The incumbent of this position will be a staff member of UNOPS under its full responsibility.

Functional Responsibilities

Under the overall supervision of UNOPS Senior Programme Manager, the ICT Associate (Data and Business Intelligence) will carry out his/her tasks within the United Nations Global Service Center (UNGSC) Office in Valencia, Spain and will report to the RDM Delivery Lead or designated personnel. The personnel will be responsible for the following duties:

Summary of Key Functions:

• Business Intelligence (BI) and Data analysis and development
• BI and Data support and maintenance
• Analysis and documentation

Expected Results:

• BI and Data analysis and development
  • Analyze and translate business requirements and develop SAP HANA Views and SAP Business Warehouse (BW) data models;
  • Lead the analysis of the requirements and development of visualizations and reporting solutions;
  • Design and develop reports and visualization products using toolslike SAP Analytics Cloud (SAC) and SAP Business Objects (BO);
  • Coordinate the implementation of Extract, Transformation and Load (ETL) processes to bring data from various data sources into data repositories and warehouses;
• BI and Data support and maintenance
  • Ensure the performance of data sanity checks and unit testing of reports; coordinate the participation in end-user testing for bug fixing and issues resolution;
  • Act as main focal point for communication with SAP Basis and other operation teams to ensure recommendations on performance, security, and user interface are provided;
  • Oversee Work Orders assessment and ensure fixes are applied by troubleshooting and resolving reporting and BI incidents and problems;
  • Monitor and apply performance improvements to ETL processes;
  • Analyze and investigate BI issues and apply fixes as / when needed
• Analysis and documentation
  • Manage the documentation and activities performed.
• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

IMPACT OF RESULTS The ICT Associate is responsible to ensure that Umoja data and BI deployment through the entire Organization across various process and functional areas using standard processes and tools in a timely and effective manner.

Education/Experience/Language requirements

**FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY!

Education:**

• High school diploma or equivalent is required
• A University degree (Bachelor’s or Master’s) or technical diploma in Applied Mathematics, Electronics, Statistics, Computer Science, Information Systems /Technology, Engineering or related field is an asset and may substitute for some of the required years of experience.

Experience:

Required:

• A minimum of six (6) years of progressively responsible professional experience in the field of ICT, Electronics, Information Systems, or other related fields is required.
• A minimum three (3) years of experience with SQL Data Warehouse or SAP HANA or SAP BW or SAP ERP or ABAP development.
• Minimum 1 year of experience with data integration, cleansing, ETL related areas.
• Minimum 1 year of experience with Microsoft SQL or any other database tool.

Desirable:

• Experience in solving analytical problems using quantitative techniques.
• Experience in SAP HANA and SAP HANA XSA.
• Experience in Self-Service Analytics and Data Science.
• Experience in SAP ERP in logistic areas (SAP TM, MM, SRM, PM, etc.).
• Experience in ABAP Programming.
• Experience in SAP BW Process Chains and SAP Data Services.
• Ability to take high level, loosely-defined business problems and identify precise, quantitative solutions.

Language Requirements: - Fluency in English (write, read, speak) is required. - Knowledge of another UN language is an asset.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Staff Contract level: G6 Contract duration: One year initially, renewable subject to satisfactory performance and funding availability'

For more details about United Nations staff contracts, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Background Information - Sustainable Development Cluster

Based in New York, the Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.

The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.

The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.