ICT Analyst - Solution Design (UX/UI Designer) - Retainer

Mid IT & Telecom

Overview

Design and develop user-centered solutions for web applications

You have:

• A first level university degree in information technology, communications, computer science, information systems, statistics or related fields is required
• Minimum of 2 years of professional experience in UX/UI design for web applications is required
• Proficiency in Figma, Adobe XD, or similar design tools is required
• Knowledge of front-end technologies (HTML, CSS, JavaScript) to collaborate effectively with developers is desirable
• Strong understanding of UX principles, UI design trends, and accessibility standards is desirable
• Fluency in English is required
• Knowledge of other UN languages such as French or Spanish is highly desirable

Contract

This is a LICA Specialist-8 contract. This kind of contract is known as Local Individual Contractor Agreements. It is normally only for nationals. It's an external contract. It usually requires 0 years of experience, depending on education. More about LICA Specialist-8 contracts.

Background Information - Job-specific

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organisations. With over 6,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it. By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.

Background Information, IT Project services for Partners (ITP):

ITP provides IT support services to Hosted Entities as well as other UNOPS offices.The IT project support services range from website development and redevelopment, website migration and maintenance, database development and maintenance, security and risk assessment etc. It also includes drafting IT equipment specifications, terms of references, technical participation for procurement, supporting the supervision and certification of outputs delivered etc.

Functional Responsibilities

Under the direct supervision of the ICT Senior Analyst - ICT Project Manager, the ICT Analyst - Solution Design (UX/UI Designer) will be responsible for:

1. User Research & Analysis - Conduct user research to understand clients’ target audiences, their needs, and behaviors.

- Create user personas, journey maps, and empathy maps to inform design decisions. - Analyze user feedback and data to refine designs and improve usability.

2. UX Design - Create wireframes, prototypes, and user flows to effectively communicate design ideas.

- Design intuitive navigation and interaction patterns for responsive web applications. - Conduct usability testing to validate design concepts and iterate based on findings.

3. UI Design - Create high-fidelity mockups and design assets using tools like Figma or Adobe XD. Experience in either is highly desired.

- Ensure consistency across the application by following or contributing to the client’s design systems. - Design visually appealing and accessible interfaces, adhering to modern web standards.

4. Accessibility Design - Ensure all designs comply with accessibility standards such as WCAG 2.1.

- Collaborate with developers to implement accessible components and features. - Conduct accessibility audits and testing to identify and resolve barriers for users with disabilities. - Advocate for inclusive design practices and educate team members on accessibility best practices.

5. Collaboration & Communication - Work closely with developers to ensure the feasibility of designs and proper implementation.

- Collaborate with client focal points to align designs with business goals and user needs. - Present design concepts to stakeholders and incorporate feedback effectively. - Contributes to the tracking and reporting times and efforts invested on the assigned tasks. Knowledge on Atlassian products is highly desirable (Jira, Confluence). - Performs other Web design related duties as required.

The incumbent will be expected to:

• Ensure timely delivery of project designs,
• Work on the design of enterprise web applications
• Support the ICT Project Manager in establishing solid working relationships with the clients and key stakeholders.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

a. Education - A first level university degree (Bachelor degree or equivalent) in information technology, communications, computer science, information systems, statistics or related fields is required - An advanced university degree (Masters degree or equivalent) in a related field is desirable and may substitute some years of experience.

b. Experience - Minimum of 2 years of professional experience in UX/UI design for web applications is required. - Proficiency in Figma, Adobe XD, or similar design tools is required - Knowledge of front-end technologies (HTML, CSS, JavaScript) to collaborate effectively with developers is desirable. - Strong understanding of UX principles, UI design trends, and accessibility standards is desirable. - Knowledge of accessibility standards and best practices (e.g., WCAG, ARIA) is desirable - Familiarity with agile or iterative development methodologies is desirable.

c. Languages

• Fluency in English is required.
• Knowledge of other UN languages such as French or Spanish is highly desirable.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement (LICA) Contract level: LICA 8 / ICS-8 (Retainer) Contract duration: One year (12 months) initially, with a maximum of 100 working days, renewable subject to need basis, satisfactory performance and availability of funds.

This is a Retainer position (consultancy-based contract)**, not a full-time/regular position.**

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Please note that the selected candidate may be responsible for arranging, to a standard deemed acceptable to UNOPS, secure internet connections, a laptop, and/or equipment necessary for work (as defined by UNOPS).

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Apply now

Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: jobs.unops.org