ICT Analyst (ICT Procurements for the information systems)- retainer position

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

The position is expected to contribute to the UNOPS projects for enhancement of the rule of law systems, more specifically of the judicial systems in respective country(ies) by increasing the efficiency and effectiveness of the institutions and to bring the system for promotion and protection of human rights in line with EU rule of law practices. The main focus will be on improvement of the ICT systems and subsystems of beneficiaries institutions and compliant with respective EC standards.

The position will aim to address the needs of the institutions that require enhancement of the system through identifying the best option for application of information system, which would cover the needs and key business processes of the judicial institutions; procuring ICT equipment; implementing security improvement and institution certification when and where needed and arranging specialized training for the employees.

UNOPS, as the implementing partner, is responsible for managing the Project(s) and conducting the procurement processes in accordance with its procurement policy and regulations, with the inputs and in collaboration of the national beneficiary institutions, and in line with the Project documents established and approved by the respective national line Ministries and Donors. Predominantly, the procurements refer to the hardware and software solutions.

Functional Responsibilities

Under the direct supervision of the Procurement Specialist, the ICT Analyst (IT Procurements for information systems) will partner with business process owners and their teams to define requirements for identified purchasing needs in the information and communication technology (ICT) area. In particular, the ICT Analyst will undertake the following tasks/duties compliantly with the UNOPS procurement framework:

• Understand and get familiar with the existing information system(s) and its internal processes in respective country(ies) under RSMCO coverage;
• Propose solutions for more effective utilization of the information system resources and improving processes and provide recommendations for optimum functionalities wherever required;
• Develop and/or review technical specifications for IT products or Terms of Reference for services that are subject to procurement, confirm compliance with the needs of Projects’ end-beneficiaries;
• Provide advice in sourcing vendors (both national and international), market research and costing compliance with approved budgets;
• Advice on qualification criteria for tendering packages considering the market conditions thus ensuring effective competition;
• Participate in the clarification process by answering questions regarding technical specifications to bidders during solicitation and evaluation processes;
• Participate in the Evaluation Team in the capacity of subject matter expert, ensuring compliance of received bids with the requirements detailed in the tender documentation;
• Monitor the delivery of products and services and confirm compliance with the requested/contracted specifications and/or conditions;
• Perform other duties as may be reasonably required and in line with the incumbent’s scope of services.

Education/Experience/Language requirements

Education - Advance University Degree preferably in Information Technology, Electrical Engineering or related fields is required. - University Degree (bachelor’s degree / first level) with a combination of two additional years of relevant professional experience may be accepted in lieu of the Advanced University Degree.

Work Experience

• Minimum two years of experience in procurement of IT equipment and/or software/security solutions is required.
• Experience in procurement of IT equipment and software/security solutions in Western Balkans countries is an asset.

Language Skills

• Fluency in the English language is required.
• Knowledge of Serbian, Bosnian, Montenegrin, Macedonian will be considered an asset.

ALL CANDIDATES ARE REQUESTED TO SUBMIT A CV AND COVER LETTER WITH THEIR APPLICATION.

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Individual Contractor Agreement (ICA) - retainer* Contract level: IICA 1 (ICS 9) Contract duration: Up to 60 working days in one year period

*If the selected candidate is based in a duty station where there is a national scale, s/he may be offered the local equivalent position.

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Background information – UNOPS Serbia

The UNOPS Republic of Serbia Multi-Country Office (RSMCO) is implementing 12 projects in Serbia, North Macedonia and Montenegro.

In Serbia, where UNOPS has been active since 2000, and North Macedonia and Montenegro, where UNOPS works since 2017, the organisation provides support in conducting of demanding socio-economic reforms and facilitating accession to the European Union. The projects focus on sustainable local development, good governance, rule of law, social cohesion, environment and emergency response. The projects are implemented with the funding from the European Union (EU), Governments of Switzerland, Sweden, North Macedonia, Montenegro and Serbia and the UN organisations. UNOPS Serbia Multi-Country Office (RSMCO) also covers Bosnia and Herzegovina, where the need for support and potential engagements are being assessed. The work of UNOPS and the projects it implements is contextualised within the broader Sustainable Development Goals frameworks and objectives of the countries of its operations.