ICT Analyst - Data Analysis & Visualization (Home-based Retainer)

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - UNOPS

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners' peacebuilding, humanitarian and development projects around the world. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organisations. With over 6,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, where they need it. By implementing around 1,000 projects for our partners at any given time, UNOPS makes significant contributions to results on the ground, often in the most challenging environments.

Austria Multi-Country Office (AUMCO)

The Austria Multi-Country Office (AUMCO) is part of the UNOPS Europe and Central Asia Region (ECR). Specifically, AUMCO aims to enable achievement of Agenda 2030 and the Paris Agreement through global programmes and tailored interventions in the Balkans, South Caucasus, and Central Asia, focused on:

• Infrastructure
• Procurement
• Project Management (full service, back on track)
• HR and Transactional Services
• Grants Management
• Technical and Advisory Services
• Project Information

Job Specific

UNOPS AUMCO is creating a cadre of data analysts who can be called upon to support a variety of different data related projects. Projects could range from examining complex datasets for trends and conclusions, to building reports in SQL leveraging data in BigQuery, to developing a dashboard for a field office or project that are compatible with the Google Cloud Platform among other reporting tools. Ideal candidates are expected to demonstrate both technical expertise and business acumen. They won’t necessarily be experts in procurement, finance, HR or project management, but they have the ability to pick up a project in any of these fields and deliver accurate, cohesive analysis and data products. They will also help to build data literacy in the organisation by sharing their knowledge and expertise.

Functional Responsibilities

The incumbent will be offered a retainer contract, i.e. one issued for a period of time during which the services of the Individual Contractor will be required to work when and as required. There is no expectation of a minimum/maximum number of working days, and the workload will depend on the needs of AUMCO field offices that request the retainer’s services.

ICT Analyst - Data Analysis will support projects to assist Austria Multi-Country office and field units with the following functional responsibilities:

Technical support - Assist with conducting analyses on complex and connected data, proposing and testing hypotheses, deriving statistics, trends and insights - Conduct data quality analysis and testing of data sources and tools.

Operations development - Support the gathering and documentation of user requirements and expectations, reporting requirements, design preferences, and quality criteria. - Provide analytical support to the supervisor in the development and implementation of BigQuery databases, tables and SQL queries to store, structure, compare and extract data, as well as exploiting other tools within Google Cloud Service as appropriate. - Recommend processes and tools to assure ongoing quality and integrity of data subject to organisational approval / white list. - Support the design, development, testing, implementation and documentation of data tools, including dashboards and reports

1. Draft detailed concept designs and specifications for consultation and sign off, using a range of analysis and statistical techniques to provide insight into the functioning and management of a project or program
2. Develop, test and implement, including quality assurance of the resulting tools and underlying datasources
3. Present to project stakeholders, revising and updating as necessary based on feedback from users and stakeholders
4. Document key decisions made in development and provide documentation to project stakeholders on how to use and maintain

• Liaise with ITG personnel to ensure all developed tools are:

1. compliant with UNOPS data security and governance policies
2. consistent with UNOPS ITG standardized approaches to developing SQL queries and nomenclature
3. professionally designed and implementing following standard UNOPS and/or project templates and branding guidance

4. implemented in such a way that the business unit retains ownership of dashboards and data sources at the end of the assignment

   Capability development - Support in the development and delivery of capability development programs and documentation for personnel and key users on data tools, including in their use and ongoing maintenance

- Support in the provision of internal training as required on skills and technologies within the scope of experience of the consultant, including on dashboard development

Maintenance support - Assist with ongoing maintenance of data tools, including updating data sources, implementing improvements and providing other ad-hoc support as required

Education/Experience/Language requirements

Education/Experience/Language requirements

• Subject to agreement you are advised to upload a sample of your portfolio (This could include reports, dashboards, visualizations, or any other projects that showcase your ability to analyze data) so that we may consider it as part of your application.

Education:

• Candidates should demonstrate a combination of relevant academic credentials and/or industry certifications as well as qualifying experience

  • Candidates with a high school or secondary school diploma (minimum requirement) should demonstrate a minimum 8 years of relevant work experience
  • Candidates with a technical or professional diploma should demonstrate a minimum 3 years of relevant work experience
  • Candidates with a Bachelor’s degree or equivalent should demonstrate a minimum 4 years of relevant work experience

Experience - Work experience will demonstrate an ability to systematically analyze, evaluate and report business-related data and/or statistics. - A minimum of 2 years of experience in SQL skills are required. This will be tested as part of the recruitment process. - Advanced knowledge of and experience using the Google Cloud Platform (GCP) (including Big Query) and advanced ANSI SQL. - A high level of expertise in spreadsheet tools (e.g. Google Sheets, Microsoft Excel)

Desired Experience: - - Experience in business statistics, data management, analysis, visualization and modeling is desirable, ideally with a focus on one or more of the functional areas for UNOPS (e.g. infrastructure, procurement, project management, human resources, financial management, and other management services) - Experience with scripting languages (e.g. Python, Google Apps Script, Javascript) is desirable - Experience with ODK (Open Data Kit), or KoBo Toolbox is an asset - Experience with machine learning methods and tools, particularly in the GCP environment is an asset

Language: - Fluency in English is a requirement. - Working knowledge of another UN language(s) will be considered an asset.

Contract type, level and duration

1. Contract type: Home-based ICA Contract - Subject to UN national salary scale, candidate will be issued an Local or International level contract.
2. Contract level: ICS-9 / IICA-1 / LICA-9
3. Contract duration: Retainer contract

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Additional Considerations

• Please note that the closing date is midnight Copenhagen time.
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• UNOPS embraces diversity and it is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, or disability.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter, UN Staff Regulations and Rules, UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.