ICT Analyst

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

The Scaling up Nutrition (SUN) Movement is a global effort to eliminate malnutrition, based on the principle that everyone has a right to food and good nutrition. The Movement’s vision is to, by 2030, ensure a world free from malnutrition in all its forms.

Led by governments and supported by organizations and individuals – collective action ensures every child, adolescent, mother and family can realize their right to food and nutrition, reach their full potential and shape sustainable and prosperous societies. The ‘SUN approach’ encourages all supporters of the Movement to leave ‘egos and logos’ behind, to align efforts and work together to support SUN countries’ national plans to scale up nutrition, during the first 1,000 days – from a mother’s pregnancy to her child’s second birthday.

2020 marked the last year of the SUN Movement’s Strategy and Roadmap (2016-2020). Following wide consultation across the Scaling up Nutrition (SUN) Movement, a new Strategy (2021-2025) was agreed by the SUN Movement Lead Group at their annual meeting, held 7 December 2020.

The SUN Movement Secretariat (SMS) is hosted by UNOPS and is based in Geneva. As part of the new operating instructions for hosting promulgated by UNOPS, there is the requirement to migrate the SMS IT system from MS Office 365 to the UNOPS hosted Google Workspace. This migration is planned to be rolled out starting September 2021 with final completion by December 2021.

Functional Responsibilities

The main objective under this consultancy is to manage the migration of the SUN Movement Secretariat (SMS - max 30 people) from Microsoft Office to Google Workspace. This includes the following tasks:

● Coordinate with UNOPS ICT (Geneva and Copenhagen) and develop a clear Migration Project proposal including timeline, and progress tracking for completion by no later than 10 December 2021; ● Provide weekly updates to the Senior Operations Officer (and, as required, to the Chief of Staff) on the advancement of the Migration Project; ● Serve as SMS focal point for all matters relating to e-document filing system, data and mailbox migration, training of SMS staff on new system and any other issues related to the migration; ● Liaise with UNOPS ICT counterparts to ensure all aspects of the transition are addressed and the migration is on track and completed on time; ● Develop new electronic folder structures with SMS strategic management team and oversee the migration of files, team by team, ensuring that all folders and files are securely stored in the new system; ● Guide SMS staff on the migration from MS Office to Google Workspace, through regular meetings and follow-up coaching throughout the transition period; ● Support the ASG/SUN Coordinator and SMS staff in the required training sessions organized by UNOPS; and contribute to ensuring that colleagues achieve a satisfactory level of understanding and are able to use the new system and set-up. ● Recommend changes to policies and establish new and/or update existing SMS guidelines and procedures that affect SMS working processes linked to the new system; ● Develop a recommendation on how SMS can work effectively with other entities hosted by different agencies/IT platforms, identifying compatibilities and ways to collaborate; ● Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.

Education/Experience/Language requirements

Education:

• High school diploma is required
• University Degree (Bachelor's or Master's Degree) or technical/professional diploma/licence in areas related to information technology (IT) may substitute for some of the required number of years of experience.

Certifications (The below certifications are highly desirable): ● Microsoft Certified ● Google Suite / Workspace certification ● PRINCE2 Practitioner

Experience: ● Minimum two (2) years relevant experience with a Masters degree in information technology or computers science; OR ● Minimum four (4) years relevant experience with a Bachelor’s degree in information technology or computer science; OR ● Six (6) years of relevant experience with technical/professional diploma; OR ● Eight (8) years of relevant experience after high school diploma.

● Experience of installation and administration of MS Office 365 is required. ● Experience in Google Suite / Workspace is required. . ● Experience in previous migration between IT platforms is required ● Experience in Office 365 to Google Workspace Migration is highly desired. ● Experience in working at UNOPS or other UN agencies in similar positions is highly desired.

Language Requirements: ● Fluency in English (write, read, speak) is required. ● Knowledge of another official UN language is an advantage.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others.Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

1. Contract type : Individual Contractor Agreement
2. Contract level: International Level 1 or Local Level 9 depending on the home-base duty station.
3. Contract duration: Short-term ICA – up to 100 days until 31 December 2021

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.