ICLA Technical Officer – Community Outreach Jerusalem Palestine (Nationals Only)

Contract

This is a Professional contract, Grade 6 (NRC) contract. More about Professional contract, Grade 6 (NRC) contracts.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and Responsibilities

The purpose of ICLA Technical Officer Position is to conduct ICLA field activities in East Jerusalem and to serve as a link between NRC’s Information Counseling and Legal Aid (ICLA) programme and local beneficiary communities in East Jerusalem.

Therefore, the selected candidate will be based 60% of the time in the field (3 days per week), and 40% in the office (2 days per week).

The following is a brief description of the role.

Generic Responsibilities

1. Ensure compliance with NRC policies, guidelines and standards
2. Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards
3. ICLA specific technical responsibility for implementation of technical activities of ICLA project(s)
4. ICLA specific technical responsibility for tracking of financial expenditures for technical activities of ICLA project(s)
5. ICLA specific technical responsibility for the quality control and monitoring of project activities
6. ICLA specific technical responsibility for project documentation of technical activities of ICLA project(s)
7. Provide specific technical support and capacity building towards project staff
8. Provide specific technical analysis and feedback to NRC representatives in coordination forums
9. Assess, promote and document ideas for technical improvement and further program development options
10. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
11. Promote the rights of beneficiaries in line with the advocacy strategy

Specific Responsibilities

1. Provide technical support on Housing, Land and Property (HLP), residency rights and socio-economic issues and access to basic services to ICLA beneficiaries.
2. Identify and engage elected members of neighborhood committees to cultivate regular, open and respectful dialogue with community representatives.
3. Prepare, organize, facilitate and conduct ICLA field activities including; conducting coherent, knowledgeable, and consistent beneficiary outreach, counselling, follow up and information sessions, briefings and field trips for diplomats and donors.
4. Identify, coordinate and foster relations with other protection actors active in ICLA beneficiary communities to ensure that ICLA activities are add value to current protection responses.
5. Regularly engage the PA Ministry of Jerusalem Affairs’ Legal Aid Unit, PA Jerusalem Governor’s Office and UN OCHA / OHCHR field staff to assist beneficiaries in acquiring other humanitarian services beyond the scope of ICLA’s mandate.
6. Contribute contextual information, data and legal updates to enhance ICLA factsheets, case summaries, legal alerts and internal / external reports.
7. Manage and regularly follow-up on partnership agreements with ICLA implementing partner organizations to ensure that progress-markers and objectives are achieved in due time.
8. Provide legal referrals for walk-in clients who visit NRC’s office in Sheikh Jarrah in search for legal assistance.
9. Undertake any / all tasks as assigned by the supervisor.

Critical Interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• ICLA East Jerusalem Program Coordinator (Direct Line-manager); and
• ICLA Program Development Manager

Scale and Scope of Position

Staff:

N/A

Stakeholders:

Key external stakeholders the post has relationships with (e.g. communities, UN agencies, INGOs, local NGOs, civil society, governmental bodies)

Budgets:

N/A

Information:

N/A

Legal or compliance:

Ensure compliance with NRC’s terms of employment, code of conduct, and due diligence policy

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

1. Professional Competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• University degree in: Law, Sociology, Political Science, International Relations or Journalism.
• Previous experience working within the humanitarian sector.
• Language Proficiencies in Reading, Writing, Speaking and Listening: Arabic (Native), English (Intermediate) and Hebrew (Intermediate).
• Strong interpersonal communications and network-building skills.

Context/specific skills, knowledge and experience:

• Intimate understanding of the legal, political and socio-economic context in East Jerusalem.
• 3-years of relevant legal work experience.
• Experience in delivering community outreach services.

2. Behavioural Competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:

• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Handling insecure environments

Additional information:

Working hours: 40 hours a week

Salary and Benefits: according to NRC's salary scale and terms and conditions

Duty station: Jerusalem

Duration and type of contract: In accordance with applicable Labor law

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Recruiter's contact details:

Judeh Hussein - HR/Admin Technical Officer

email: [email protected]