ICLA Technical Assistant Tripoli Libya

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Department: ICLA – Information Counselling and Legal Assistance

Position: ICLA Technical Assistant

Reports to: ICLA Team leader Supervision of: N/A

Duty Travel: Between 20% to 40% domestically outsideof duty stationin Libya based on programme needs.

Grade: 4

Duty station:

• Tripoli (Reporting to Tripoli Area Office, coveringTripoli, Misrata and Tawergha)
• Misrata/Tawergha (Reporting to Tripoli Area Office, coveringTripoli, Misrata and Tawergha)

Duration and type of contract: 30th June 2024, renewable based on performance, funding, and the need for the position.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Background

The Norwegian RefugeeCouncil is an international, independent, humanitarian, non-governmental organization that provides assistance to displacement affected population in many countries worldwide including Libya. As a part of its assistance, NRC provides information, counselling and legal assistance (ICLA) services to empower project participants and support them to claim and exercise their rights and access justice.

NRC’s ICLA – Information Counselling and Legal Assistance Core Competency global objective is to support displacement affected population in Libya to engage with relevant justiceand administrative systemsto claim their rights. The legal support provided includes information/awareness sessions, empowerment through legal case management approach: legal counselling, legal assistance, and capacity building through the organization of training sessions, workshops, based on technicalresearch.

Qualifications

1. Critical interfaces:

• Programmatic strategicand operations support:Project Manager, Area Manager, ICLA Specialist, M&E, risk and compliance, other CC programteams
• Support functions: Area Manager, HR, Finance, Logistics, M&E, Access Coordinator,
• Security: Safetyand Security Coordinator and Officer at the area

1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevantfor all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position: - University degree/diploma in social sciences,political sciences, law or otherrelated fields - Basic knowledge about data management and computer skills - Experience in workingin a humanitarian/recovery context; - Native fluency in Arabic; - Work proficiency and excellent draftingskills in English.

Context related skills, knowledge and experience: - Knowledge of the displacement context in Libya; - Knowledge of the migrants and refugee protection issues is considered a strong advantage; - Knowledge of Libyanlaw and regulation is an added advantage

2. Behavioural competencies

• Build meaningful relations
• Empower people
• Act with integrity
• Deliver results

3. Performance Management

The employee will be accountable for and evaluated on the responsibilities and the competencies, based on NRC’s Performance Management Framework. The following documents will be used for performance reviews:

• The Job Description
• The Goals and Performance Plan

• The NRC Competency Framework

  Application Procedure:

• Application is online for Libya National only.

• Only shortlisted candidates will be contacted.
• NRC does not at any stage of recruitment request candidate to make payments of any kind.
• NRC has not retained any agent to conduct recruitments on behalf of the organisation.
• NRC is committed to a diverse workforce through diversity, equity and inclusion
• Qualified females candidates and persons with disability are encouraged to apply.

Responsibilities

1.1 Generic responsibilities

The ICLA Technical Assistant will provide information, counselling and assistance to displacement affected populations in its area of operation. This will encompass, in particular:

1. Adhere to NRC policies, tools, handbooks and guidelines

2. Assist a range of support with the implementation of the CC portfolio according to work plan and activity planning

3. Implements independently procedures and activities within own function or core competency as delegated

4. Responsible for organising and delivery of tasks in line with priorities and standards

5. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team

6. Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work

7. Prepare and develop status reports as required by management

8. Promote and share ideas for improvement in your area of expertise

9. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

1.2 Specific responsibilities

Accounting for the particularities of the job location and context, the Technical Assistant will be responsible for:

1. Stay updated and respect all internal procedures and thematic guidelines,

2. GIS. Deliver individual and group information sessions (GIS), following the guidance.

3. Counselling. In line with the legal case management guidance, provide individual counselling sessions on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.

4. Legal assistance. In line with the legal case management guidance, provide legal assistance services to project participants on various topics including legal and civil documentation, housing, land and property rights and work rights, access to essential services and residency rights.

5. Follow-up. Make sure that all case management files are timely followed up with qualitative and client centered approach, following the legal case management guidance.

6. SIP. Ensures safe and inclusive programming principles are respected, including ensuring safety and dignity of project participants, understanding their diverse needs, enabling meaningful access to NRC’s services, ensuring adequate accountability to affected populations, ensuring adequate participation and consultation, and supporting the realisation of their human rights.

7. Data collection. Undertake day to day data collection and data entry related to field activities, legal case management and participates in field mapping exercises,

8. Referrals. Oversight of referrals to local aid organizations both national and international in implementation of care plans within legal case management approach,

9. Participate in the drafting and regular update of service mapping

10. External coordination. Meetings with international, national and governmental actors working on legal and education access issues for refugees and migrants when required and as instructed by the line manager and project management. Ensuring that partner organisations fully comply with agreed case management and referral pathways and client handling procedures,

11. Coordination with volunteers. Supporting the ICLA officer and TL in the oversight of volunteer workers, maintaining attendance sheets and coordinating with NRC support colleagues on processing of payments,

12. M&E. Conduct regular post service monitoring exercises for ICLA services, participates in project evaluation as needed

13. Reporting. As delegated by line manager, responsible for accurate and high-quality contributions to the reporting of NRC ICLA Area-level achievements through all relevant reporting mechanisms (Dynamic, CORE or any other media). This includes, but is not limited to, internal reporting mechanisms (e.g. NRC GORS), donor reports and inter-agency reporting of achievements (E.g. 4Ws).

14. Any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents or support to emergencies and other Core Competencies among others.