ICLA Refferal Officer Emergency Response Derna
Support a dynamic team delivering legal assistance, counselling, and information services
This opening expired 2 years ago.
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Overview
Support a dynamic team delivering legal assistance, counselling, and information services
You have:
- Experience in providing information, counselling, and legal assistance services
- Supervisory experience or ability to manage teams
- Willingness to travel domestically up to 40% of the time
- Strong communication skills for interacting with beneficiaries
Contract
This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.
Position: ICLA Referral Officer
Reports to: ICLA Project Team Leader
Supervision of: As delegate by the Team leader
Duty station: Derna, Libya (responding to Benghazi and Ajdabiya)
Travel: 40% Domestically outside of duty station based on programme needs and/or occasionally to Tunis
Project number: LYFM2305
Duration and type of contract: 31 December 2023, renewable based on performance, funding, and the need for the position
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Background
As a part of its assistance in Libya, NRC provides information, counselling and legal assistance (ICLA) services to empower beneficiaries and support them to claim and exercise their rights.
- Role and responsibilities
The Referral Officer within ICLA's information, Counselling and Legal Assistance (ICLA) program support a dynamic team of field staff providing beneficiaries with information and counselling services on various topics during outreach and at NRC's offices. The Referral Officer takes on supervisory responsibility as delegated to him/her by the ICLA Team Leader.
Potential interview questions
| Describe a time when you had to manage a difficult situation involving a beneficiary. | This question assesses your ability to handle challenging interactions effectively. | Use an example that demonstrates your conflict resolution skills and the outcome. |
| How do you prioritize multiple cases or tasks when under pressure? | The interviewer wants to know your time management and organizational skills. | Pro members can see the explanation. |
| Can you explain how you ensure inclusivity in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
nrc.no
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