ICLA Officer Myanmar Sittwe
Assist in the day-to-day implementation of the ICLA project in Rakhine.
Overview
Assist in the day-to-day implementation of the ICLA project in Rakhine.
You have:
- Academic background in Law, Social Sciences or related fields.
- Minimum of 2 to 4 years’ relevant work experience.
- Experience in delivering information sessions, case management, needs assessments and training activities.
- Experience from working directly with affected/local communities within an international or local organization in a humanitarian/recovery context.
- Previous experience from working in complex and volatile contexts.
- Ability to analyse and integrate information from a wide range of sources.
- Mastery of IT tools (MS Office package, internet, e-mail, etc.).
- Sufficient knowledge of English and Myanmar languages, both written and verbal.
- Knowledge of the context in the geographical area of responsibility is desirable but not essential.
- Knowledge of a local language.
- Planning and delivering results.
- Empowering and building trust.
- Communicating with impact and respect.
- Handling insecure environments.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Position : ICLA Officer
Number of Position : 2 posts
Reports to : ICLA Team Leader
Duty station : Sittwe, Rakhine State (Camp based)
Category and level : Grade - 5, Step - 1
Duration and Type of Contract : Up to 31st December 2025 (fixed term)
For your further information, please enter the link .
Qualifications
- Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
- Professional competencies
These are skills, knowledge and experience that are important for effective performance.
- Academic background in Law, Social Sciences or related fields.
- Minimum of 2 to 4 years’ relevant work experience.
- Experience in delivering information sessions, case management, needs assessments and training activities.
- Experience from working directly with affected/local communities within an international or local organization in a humanitarian/recovery context.
- Previous experience from working in complex and volatile contexts.
- Ability to analyse and integrate information from a wide range of sources.
- Mastery of IT tools (MS Office package, internet, e-mail, etc.).
- Sufficient knowledge of English and Myanmar languages, both written and verbal.
Context/ Specific skills, knowledge and experience:
- Knowledge of the context in the geographical area of responsibility is desirable but not essential.
- Knowledge of a local language.
- Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Handling insecure environments
Responsibilities
- Role and responsibilities
The purpose of the position is to assist in the day-to-day implementation of the ICLA project in Rakhine.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
- Adhere to NRC policies, tools, handbooks and guidelines.
- Collect, verify, and analyze information in order to identify protection risks encountered by IDPs and other affected populations.
- Be responsible for the drafting of protection incident monitoring reports, and following up with their submission through the PIMS (Protection Incident Monitoring System) platform.
- Ensure accuracy of all data entered for the project activities.
- Be responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles.
- Develop and maintain knowledge of ICLA-related challenges facing beneficiaries and legal analysis skills, in order to be most effective in supporting the ICLA team and beneficiaries.
- Prepare and develop status reports and protection reports as required by management.
- Ensure proper filing of documents.
- Ensure that protection incident monitoring services are accessible to target beneficiaries most in need, and explore and assess new and better ways to assist.
- Promote and share ideas for technical improvement.
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
- Implement the ICLA activities according to strategy, proposals, budgets, and plans.
- Coordinate effectively with relevant stakeholders including partners/ other humanitarian actors and other NRC core competencies and support departments.
- Work in collaboration with the ICLA Team Leader and the Project Coordinators to undertake protection monitoring.
- Identify ICLA cases according to ICLA vulnerability criteria, support case referrals between agencies if needed, and conduct incident follow-up.
- Provide information to individuals and families about their rights and entitlements, including what services are available and facilitate the ICLA related training to the communities and humanitarian workers
- Record and complete data entry for the incident follow-up in the database, in a timely manner and in accordance with relevant procedures.
- Ensure accurate data entry of all protection monitoring incidents recorded.
- Ensure that all data and information pertaining to protection monitoring is handled in strict confidence, and in line with applicable data protection and information sharing protocols.
- Compile information and report on achievements. Report internally to the ICLA Team Leader on weekly and monthly achievements; and for urgent cases, on a daily basis.
- Conduct OME activities in ICLA and collaboration with other CC.
- Any other responsibilities as determined by the supervisor.
Potential interview questions
| Can you describe a situation where you had to analyze information from multiple sources? | This question assesses your analytical skills and ability to draw insights from various inputs. | Provide a specific example that demonstrates your thoroughness and effectiveness in analysis. |
| Tell me about a time you worked with a local community in a humanitarian context. | This explores your experience with affected populations and your ability to build trust and rapport. | Pro members can see the explanation. |
| How do you prioritize your tasks when managing multiple needs? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe how you handle sensitive information related to protection monitoring. | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you successfully communicated a complex idea to a diverse audience? | Pro members can see the explanation. | Pro members can see the explanation. |