ICLA Database Officer Ukraine Odessa (for internal candidates only)

Manage data for the ICLA programme, ensuring quality and adherence to standards.

This opening expired 1 year ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 1 year ago: Monday 14 Apr 2025 at 20:59 UTC

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Overview

Manage data for the ICLA programme, ensuring quality and adherence to standards.

You have:

  • University degree in information technology, computer science, statistics, social sciences or any other related field of study
  • Minimum 2 years of relevant experience in a similar position
  • Experience with digital data collection tools (ex. KOBO Toolbox)
  • Advanced Microsoft Excel skills
  • Experience with data management systems, including CRM - data driven software solutions
  • Fluency in written and spoken Ukrainian / Russian
  • Knowledge of monitoring, evaluation and learning (MEL) processes, with a focus on data analysis and reporting
  • Good understanding of data protection rules and regulations
  • Previous experience in working in complex and volatile contexts
  • Interest in humanitarian work, IDPs context and legal aid programmes

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

1. Background The ICLA - Information, Counselling and Legal Assistance programme delivers legal aid in Ukraine to internally displaced and conflict-affected persons on legal identity, IDP registration, housing, land and property (HLP), employment law and procedures and access to essential services. Capacity building initiatives with key stakeholders are also implemented to strengthen the institutional response on legal protection.

2. Role and responsibilities The ICLA Database Officer will be responsible for data management, data analysis and reporting for the ICLA programme in Ukraine, in line with NRC monitoring and evaluation and data protection requirements. The ICLA Database Officer will manage ICLA database, supervise data entry processes, ensure data cleaning and produce internal and external reports across area offices in Ukraine. The ICLA Database Officer will also support the transition to NRC Kobli legal case management module in coordination with ICLA Digital Transformation team and Area Offices teams.

Generic responsibilities

a. Ensure adherence with NRC policies, tools, handbooks and guidelines b. Manage ICLA database, supervise data entry and data cleaning processes c. Provide technical guidance and capacity building to ICLA teams and partners d. Prepare internal and external data reports e. Contribute to monitoring, evaluation and learning ICLA activities f. Support the transition to NRC Kobli legal case management g. Promote and share ideas for technical improvement of database management

Specific responsibilities

1. Perform day-today maintenance of ICLA database 2. Supervise data entry and data cleaning processes 3. Support project participants allocations in coordination with ICLA Project Manager 4. Produce internal data reports at area level and country office level (ex. global output reporting and Treporting) and external data reports (ex. donors and cluster reports) 5. Support data collection and processing exercises 6. Together with ICLA PM, review and integrate data provided by ICLA implementing partners 7. Contribute to outcome monitoring activities with provision of ICLA data 8. Support the roll out of the Kobli legal case management module in coordination 9. Provide technical guidance and training to ICLA field teams and partners 10. Promote data quality control 11. Ensure database back up and data archiving 12. Collaborate closely with ICLA and MEL teams at area offices and country office level 13. Perform other tasks related to data management at the request of a line manager

3. Competencies

1. Professional competencies

Generic professional competencies:

  • University degree in information technology, computer science, statistics, social sciences or any other related field of study
  • Minimum 2 year of relevant experience in a similar position
  • Documented results related to the position’s responsibilities
  • Interest in humanitarian work, IDPs context and legal aid programmes
  • Previous experience in data management and reporting
  • Previous experience in working in complex and volatile contexts

Context/ Specific skills, knowledge and experience:

  • Experience with digital data collection tools (ex. KOBO Toolbox)
  • Advanced Microsoft Excel skills
  • Experience with data management systems, including CRM - data driven software solutions
  • Knowledge of monitoring, evaluation and learning (MEL) processes, with a focus on data analysis and reporting is an asset
  • Good understanding of data protection rules and regulations
  • Fluency in written and spoken Ukrainian / Russian
  • English knowledge is an asset

2. Behavioral competencies

  • Handling insecure environments
  • Working with people
  • Coping with change
  • Planning and delivering results
  • Communicating with impact and respect
  • Analyzing

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

Potential interview questions

Can you describe your experience with data management in humanitarian settings? This assesses your relevant experience and understanding of the challenges in this area. Share specific examples of data management projects you've led in similar contexts.
How do you ensure the accuracy and quality of data in databases? The interviewer wants to understand your methods for maintaining data integrity. Pro members can see the explanation.
What experience do you have with digital data collection tools? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a situation where data given by a partner organization is questionable? Pro members can see the explanation. Pro members can see the explanation.
Can you describe your proficiency in using Microsoft Excel? Pro members can see the explanation. Pro members can see the explanation.
How do you respond to shifting priorities in a fast-paced work environment? Pro members can see the explanation. Pro members can see the explanation.
What is your approach to providing technical guidance to teams? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you implement for monitoring and evaluation of data? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: nrc.no